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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 834 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cloud Alpha Wireless Gaming Headset, highlighting its exceptional sound quality and impressive battery life. Many users find the headset comfortable, even during extended use, and appreciate its lightweight design and wireless capabilities. While the majority are satisfied, some have noted concerns regarding the software and connectivity. A few users have also mentioned issues with the range and fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 834 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hyper X Cloud Alpha Wireless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality. Excellent audio quality. Worth the purchase price for sure. It would be great if these were offered in a Bluetooth model.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried the hs80, virtuoso, nova 7, nova 3 and i gotta say i love the alpha clouds 100 times better, give these a try i promise youll love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy, yet powerful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and the sound is incredible. A much needed upgrade from my old set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones had them for a while just need to get used to them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Update from Old HyperX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these needing to switch to wireless from the first Cloud headset. Same fit, great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Craaaaaaaaaaazy Battery life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset and the battery life is absolutely friken insane

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My new headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ❤️ my new headset! My friends come in clear and they are able to hear me clearly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good Sound quality, durability questionable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this headset for about 3 years now, and I've probably had to replace it 3 times. I love everything about it but it seems to always break on me a the year mark about. I have the BestBuy totaltech coverage though so I easily swap it in when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset all aroumd for multiple platforms. Great audio quality and mic quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Crazy battery life

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range and battery life are insane its been weeks and havent charged it yet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    buy it you wont regret

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely the best wireless headset I have ever owned minimum of a week use on charge

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. No ear fatigue at all. I wear them all day for work. No problems

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    5/5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and battery life is very long. The battery life is 300hrs and I believe it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low, Dull and Muffled Sound for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to enjoy these for overall gaming quality, but its nowhere as clear as the astro a50s. I truly hope the quality on this headset can become more crisp and clear over time. I have tried changing all setting on this headset to match how clear the A50s were but these headphones just seem too dull and sound quality is not ideal for gaming at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Long lasting battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and the battery life is just unreal! I still haven’t charged it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good. Announcer dude is not the fastest talker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased HyperX before. Main complaint is when you turn off/on, the dude that goes "Power on" just takes so long. Not the worst feature, but I wish the time from power on to audio output was quicker.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The final component to a new gaming computer set up. My son is loving them and all the reviews I read were on point. Perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy connect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suuuuuuuper long battery life. I’m taking like days, not hours.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Love this headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When wireless is essential! This is the best go to headset we have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for gaming for a great value. I enjoy it

    I would recommend this to a friend