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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 835 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cloud Alpha Wireless Gaming Headset, highlighting its exceptional sound quality and impressive battery life. Many users find the headset comfortable, even during extended use, and appreciate its lightweight design and wireless capabilities. While the majority are satisfied, some have noted concerns regarding the software and connectivity. A few users have also mentioned issues with the range and fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 835 reviews
  • Rated 3 out of 5 stars

    HyperX Cloud Alpha Wireless

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to give this a 5/5 because up until now it’s been an amazing headset. Now it’s bricked and I don’t even know why. It just stopped pairing to my pc out of the blue after a year of having it. I tried everything on every subreddit I could find. Nothing worked.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is crisp and dynamic....mic doesnt work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. fantastic battery life and sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Would recommend for anyone and everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super is best buy i will always go shopping in best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! Really good quality and design. Really love it

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Great but not the best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of issues with disconnecting not as bad on pc as it is on console but still happens on pc

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift to my husband and loves it. Had it 5 months and is at a 50% battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, does everything I need, mic quality isn't the best but I assume most PC gamers use desktop mics as I do, so it's all good

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works nice but had a few connection issues at first but after redownloading updates it worked better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a present for my boyfriend and he loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly not much to be said for this dts is a AMAZING part of this headset and i just cant get over it. W headset W life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iou

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1234567891011121314151617181920212223242526272829303132333435363738394041424344454647484950

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. My 13 year old son loves it. Quality and noise cancelation is epic! I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best bang for your buck Best headset by far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Gamer Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these!! Gave them to him early for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like them :)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre familar with hyper x you already know what i mean :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    /hyperx

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Excellent....................................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great quality but too quite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit very well and audio quality us great. Sadly i returned these as they didnt seem to get very loud. Tried everything.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Too heavy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like because too heavy not confortable the steel is better

    No, I would not recommend this to a friend