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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 835 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cloud Alpha Wireless Gaming Headset, highlighting its exceptional sound quality and impressive battery life. Many users find the headset comfortable, even during extended use, and appreciate its lightweight design and wireless capabilities. While the majority are satisfied, some have noted concerns regarding the software and connectivity. A few users have also mentioned issues with the range and fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 835 reviews
  • Rated 5 out of 5 stars

    best for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headphones ever, when you take in account the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dongle lost

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost the dongle what should I do? Tried connecting wired and doesn’t work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    V Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are superb quality. HyperX had never disappointed me in headphone quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoyed this. Until the usb broke. Hate that it is so fragile

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really does the job on soundproofing background noises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very gud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them 2 weeks ago, 20% left <3 <3 <3 <3<3 <3

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid headphones, receiver distance no great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying these headphones, haven’t needed to charge them in the few weeks I’ve used them. First tried plugging receiver into the back for a faster usb port, but as soon as i walked into my kitchen around a corner the sound started cutting out. Had to move the receiver to the front of my PC to get some better distance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good items good customer service very good staff love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX - Cloud Alpha Wireless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HyperX - Cloud Alpha Wireless DTS Headphone:X Gaming Headset for PC, PS5, and PS4 - Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Battery Life

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good. Excellent, exoskeleton, exollada, exxon..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set for home office phones using Gensys operating system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great headset……. So awesome!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    Big Sad Experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is fantastic. The sound is good. They fell apart like cheap legos in under a year. I handled them carefully and they just fell apart. Big disappointment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I returned it is the non compatiblity with xbox and PC

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dont buy wireless, its not loud not even close.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is low. If you think its good sounding youre missing out. The wired version is the better option. PS5/xbox controller can easily power the wired version. The wireless is about 5 clicks behind in loudness which is a lot! Also I purchased the alpha and cloudx xbox addition. They are nearly identical in sound quality. Ones $100 and ones $60. Just buy the cloudx xbox version.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. Hyper X is amazing. Its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headset and got it for a great deal at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hubby Loves them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby loves them. Good sound blocking. Look good and fit snugly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer accessories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my gamer son, he loves them. Worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great quality, just to tight of a clasp on my head

    I would recommend this to a friend