Customer Ratings & Reviews

I’ve only had this headset for about a month. I really loved them at first, they’re super comfy, and I personally think they sound great. I started having issues with them disconnecting and reconnecting constantly, I fixed that issue, and then I started having issues with the audio having static noise. I’ve fixed it for now, but it’s still a bummer. I’ll probably go with another manufacturer next time

I really like the build of these headphones. There are a lot of pros that come along with this, for instance the buttons are a lot more responsive and you can tell when you are pressing them more so than hyperX cloud 2 wireless. Microphone quality seems really good too, the mic monitoring is incredible and you can really hear yourself well. The one con I have with this headphone that happens to be a pretty big con is the sound quality. They are nothing like the hyperX cloud 2 wireless. The surround sound just absolutely does not work so if you're listening for sounds around you they are very sharp and don't sound like natural sounds around you. There are a plethora of things I have tried to get the DTS surround sound working. Contacted HyperX support to no avail. Even searched all over the internet on solutions and this seems to be a pretty common problem. I really don't believe there will be a solution just because it is likely a firmware or software problem that hyperx simply can't fix at this point. I was really tempted to return to my cloud 2 but decided that pros on this headset just outweigh going back to a previous version.

The headset is comfortable, but the microphone keeps falling out of the port and the connection is spotty. I expected more for the price.

It gets the job done sounds a lot better than my last headset but for the price I paid I would expect a better sound. I will have to manually adjust the setting so the deep sounds don’t sound muffled. I like to game for 4+hours and in 2 hours of continuous use I feel sore from the head set. So far no problem with the connection.

The quality of the headset structure and audio is fairly good, I have had some issues with the microphone and people not being able to hear me as well as I have been trying to update the headset for the past month and it won’t, it’s stays on the same firmware even though it says an update is needed

This product was great but it just stopped working out of a sudden after a year

I like the feel but it wouldn’t work on my Xbox. Took it back and got the alpha.

BAD MIC; have to talk for like 5 seconds before it starts to pick it up and send my voice to others

Was losing connection and audio would make randome robotic noises