Customer Ratings & Reviews

I have a Porsche. It’s a great car and a lot of fun, but everything about working on it is an expensive PITA. The stereo’s are no exception, and a lot of places refuse to work on them at all. The installer at the Southside store in Jax was very knowledgeable and did a great job on a much needed upgraded head unit. Actually got me scheduled and performed the work much faster than I would have thought. I’m ecstatic. My better half will be taking her Jeep in as well soon..

My install was fantastic. Russell did an amazing job and even offered to clean my battery terminals since they needed some work. Highly recommended!

I recently had a disappointing experience with Best Buy’s stereo installation service. I purchased a refurbished, “excellent” condition stereo, but when I arrived for my appointment, I was informed that several features would be disabled unless I paid extra. After waiting almost two hours, I was told the stereo had deep scratches on the screen and that installation couldn’t continue. Ultimately, I ended up wasting my time and feeling misled about the product’s condition and additional costs. This experience has definitely made me hesitant to return for future services.

Brought my truck in for a free install of my Kenwood Stereo. He did a fantastic job and had to trim my dashboard cover some and it looks factory! Less then an hour and I was on the road with Apple Car play in on older Ranger! Love it

Those guys were there to help me with any questions that i had.i will go back to them for any further car stereo installation.

Ashlee installed my JVC KW850 in-dash dvd system and backup camera perfectly! She communicated well and advised me to purchase the right/necessary parts to work best with this unit and specific to my Lexus SC430. I’m so happy with the new system!

Was looking for a new radio system and Guz from the geek squad team helped me pick one out perfectly. He even set me up with an appointment on the spot. He was transparent and installed the new system for me. The new radios is amazing and I give Guz 5 stars as his customer service skills and installation skills were on point. Thank you Guz, amazing job!

I have always been one to read and write reviews ....I believe in customer feedback 100%...dillan at the tampa dale mabry geek squad was very quick and professional when he did the install on my 06 jetta he even installed wired mic and aux cord at no additional cost ....I would highly recommend dillan to do another one of my installs! Good job Geek Squad!

Upgrading to a double din touch screen was a great move, and the Geek Squad techs did a wonderful job on the installation.

I had a good install experience. The tech was very knowledgable and explained everything thoroughly. Good and bad. Took a little longer than expected but I was next door having lunch so it didn't matter. I rather it take longer and get done right. I plan to go back to get a back up camera installed in the future

Jose did an awesome job installing my radio!!! He is very knowledgeable, and professional!! I highly recommend Jose and the geek squad to all my family, and friends!!!

The agent did an amazing job on my camaro spent alot of time to make sure it eas good kevin is great it was a real tuff job but he made it work

Geek squad did an incredible job on my car. Perfect fit and looks like it came from the factory

Install took just an hour. Everything I expected. Very nice install and perfect match to car.

I had my new in-dash android auto stereo Geek Squad team and experienced quick and professional results!

I worked with Frank from the West Covina Geek Squad to install my new Kenwood head unit, 4 speakers, and hard-wired front/rear dash cameras in my Acura TSX. Frank was super knowledgable, friendly, passionate about the quality of his work. I am very happy how everything came out! Thank you Frank!

The guy was very nice and did a great job. Highly recommend...

At high speeds the screen starts to shake like crazy, theirs a lag when i connect my phone to the usb port, thats connect right away, i have to unplug an replug for phone to connect. Buttons on the bottom kinda annoying to small wish they were at the driver side. I should’ve been asked if I wanted install a back up camera, the touch screen radio comes with the option.

First time best buy radio install. Install went great and radio looks awesome. Had to go to Kalamazoo, MI because my local BBC was booked for 3 weeks because of the holidays and free install black Friday special. The person was very nice and explained things very well.

The technician was knowledgeable and thorough. He even addressed my situation with care and executed some requests that I made outside the scope of the installation. Gave me some tips and quick tour of the job performed after the work was done.