Customer Ratings & Reviews

I purchased a JVC car stereo to replace a broken unit. The Geek Squad technician installed the new receiver in about an hour. The stereo looks and sounds great! The technician did a great job, and was very mindful of cleanliness in this age of COVID-19. I recommend the service provided.

Stereo install in an older car. Cameron called me twice with concerns and questions. The feedback and communication was a pleasant surprise! He did an awesome job! Planning an upgrade in the near future!

The crew was great and the installation for my car radio went perfectly. Very helpful crew and would definitely recommend them for any installations.

this is the 3rd radio i have had installed at best buy. all 3 times the installer did a professional looking job. i have never had a technical issue after an install. they even transferred by presets and set the clock for me. 2 of the installs had blue tooth. the microphone was mounted up by the rear view mirror. both times you couldn't even tell they ran the wire under the trim.

I initially had difficulty with Sales because nobody knew how to access the Installation Schedule and handle that. Finally found the one guy in whole store (apparently) who knew how to do it. Once that was overcome, everything went Extremely Well. Scheduled / Installed / Using it within a short period. Quality of the install was excellent. Very congenial installers and easy to work with.

I went in with negative expectations because my system was old but the service guy, (Carlos?) worked some kind of magic and got the new deck installed and everything working. He even hooked up the mic for phone operation and it sounds great. Thank you. Oh, don't buy your car stuff at Outrageous Audio, they are rude, more expensive and the return policy isn't customer friendly.

I had Best Buy Install my new Pioneer radio for a 2006 Chevy Malibu. The installer did a great job. My appointment started right on time and they said it would be about an hour to finish and that is exactly how long it took. The new radio looked great in the car and the technician took the time to explain the radio, bluetooth, settings, etc. Overall they did a great job.

When the guy did our install he was great. Got us in early and was done quicker then expected. Also really like the warranty. The tech said if I want to seek my car bring the factory stereo in and he will put it back in at no Schaefer so I can save my new stereo

The Technician knew everything I was looking for and told me all I would need for the Proper install with all the functions I wanted. When he scheduled the install he told me how long it would take and he was very prompted. He had my vehicle cleaned and properly functioning. Also helped me connect my Phone to the blue tooth. Great Tech

The installation was fast and professional. I was really impressed

The installation took less time than I was told when I purchased my stereo. The service guy was very nice and took the time to explain working the stereo and had set the clock before I got there and then set up my phone with the blue-tooth set up so I didn't have to try to figure that out. He totally deserves a pat on the back, and I give him a gold star for great customer service!!!

I had some concerns about having Best Buy install this new radio in my daughter's car since we had a less than satisfactory experience once before with an iPod accessory cable on her old radio. But this time, the technicians were great. They were friendly, communicative and worked quickly. And, the end result is a great looking installation that my daughter is proud of and pleased with her new sounds~

Geek squad installer was polite and helpful. He was about 60 minutes late for the first radio installation, but installation went well and everything seems to work fine. I also installed an aftermarket radio in a second car. Appointment was on time, but I had to return a week or so later because the rear speakers didn't work after the installation. The tech guy said he neglected to set a switch properly. He also left a tool in my car, which I noticed before I left. But he was a good guy.

Installation was quick. Geek squad did a great job

installer installed JVC radio did great and clean job and very fast.

Geek Squad knows what they are doing when they bring in a techie. This guy had the knowhow to install my stereo in perfect fashion in 45 minutes. It's a single din Pioneer DEH-something. He installed my Bluetooth with perfect precision. This guy should be paid way more than he is.

Works great sounds good blu tooth works great and connects every time

Had a new Stereo receiver installed in my car. The technician had it done very efficiently! He showed me all the functionalities of my new radio and had me test it out on my own so that I could be confident everything worked before I left the garage. I wasn't expecting it, but he even installed the Bluetooth mic my new system came with, and in a very smart spot too!

The tech did an excellent job on a not to common installation in a Ferrari. Very professional job

The radio was installed in my 2003 Dodge Ram 1500 looks really good. Very clean instalment. Make sure all your parts are in your vehicle before you go. One of my amps was missing from under my driver's seat. I didn't know this until a week later. They didn't tell me they removed it or return it to me. That's the only thing I was disappointed in.