Customer Ratings & Reviews

The install fees at Best Buy have become outrageous. I do have to say the install was rather fast and the techs were nice and professional.

Confirmation came quick and instructions on how to use it were very clear

I purchased a Boss stereo but it stopped working 2times. When I came in to have them check it the guys helped me pick out a new stereo and they fit in the installation same day;)

the best geek squad crew for radio, remote start or alarm install in sparks ( scheels dr) always professional in every way- wires are tucked in - no mess and as always looks good and sounds good.

This is a great service that I would recommend to anyone

Speedy and knowledgeable about the product and set it up to sound great

The installer Alex did a great job! the install looks perfect! They didn't have the correct wire set me up to return. Super helpful and extremely knowledgeable!!!

Excellent recommendations on what dash mount radio to be installed

Great installation... Poor Pioneer Product for $400.00 Product won't recognize a flash drive for update of firmware. This is my second unit (replaced 1st one) problem repeated in 2nd unit.

Excellent product works as expected. Easy setup. Great price for the value.

The squad member was professional and knowledgeable. Installation of my Kenwood In-dash digital head unit was quick and complete. Great Service

The employee who installed my new car radio was super fast, courteous, and very friendly. Could not have asked for better service!!

I made my appointment over the phone. This was the worst experience dealing with a company in my life. It took 3.5 hrs just to get a hold of the person who could make my appointment. Putting in 3.5 hrs of my own personal time so a company can provide me a service is the most absurd idea to me, but it was for my daughters graduation. When I finally spoke to a representative who could help, she said my experience was normal and there was nothing she could do to fast track getting to her department. So, I notified her I had bought the Bluetooth Stereo with a Touchscreen from Amazon. I asked if this would be an issue for BestBuy to install. She said no, because she put it in the notes and they’ll know before I arrive. I drove 65 minutes to this location to have the Bluetooth Stereo installed to be told from the technician at the store that they cannot install any systems that aren’t purchased from BestBuy. I told him what the I was told by the representative over the phone and his response was “I don’t know why they would tell you that”. So, i spent nearly 5 hours trying to get a company to take my money and they are so disorganized they didn’t make any money. The worst experience of my life as a card holder for this company. I will be ending my relationship with you as soon as possible.

Amazing staff!! He got everything done in half the time too

Tech knew details not mentioned in installation instructions provided by manufacturer, and got my infotainment system up in only a few minutes.

Very good service. Did everything to make sure stereo fit and looked good.

The fit and finish of the install was excellent. The technician was very professional and thorough in his explanation and very efficient in his time spent to install.

Got a aftermarket radio installed at the Springfield Best Buy location the guy did a great job was fast with the install and quick to help show me how it all worked when he was finished

They did a great, professional job installing my multi media player in my Expedition. I would definitely recommend them for your next project.

The guys did an amazing job. Knew the Product and answered questions that I had. the installation is clean and beautify done.