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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6841 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 6,841 reviews
  • Rated 5 out of 5 stars

    Nice guy, No problems.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Johnny at the Arrowhead store did a great job. Answered questions about system. I will have him install again even though his store is farther away than other best buy locations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Potomac Yards Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to get some new toys for your vehicle, then I recommend you got Geek Squad at your local Best Buy. My Potomac Yards Geek Squad team did an amazing job on my 2007 Pontiac G6 GTP. My new sound is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCar Play Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorrow went above and beyond to help get the installation done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed new apple radio and backup camera. Very fast and so professional!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mind-boggling incompetence and lack of service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I of course paid in advance for the installation of an aftermarket CarPlay unit in my Ram 1500., as I had never installed a dash unit I fully expected to pay additional fees for added hardware, cables, etc., but I was shocked at what I encountered. Two workers staring at each other in a two Bay empty garage filled with parts, cables, and equipment refused to even consider installing my brand new in the box unit saying it wouldn’t work and they wouldn’t touch it. I left… and installed it myself. It took about an hour and works great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the experts...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a devoted do-it-yourself'er, but there are a few things I leave to the experts. Replacing the original stereo system in my car is one of them. They did a great job, and were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a stereo that included installation. I had installed a new backup camera that needed connected to the unit. They connected the wire to the stereo unit for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my car to the Tucker, GA store. So glad i did. The installer was quick but thorough. He did amazing work, explained it all and was pleasant to work with! Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed a double den radio and back up camera in my old truck. Had to cut out the dash and use a faceplate kit. He took his time and did a great job. Works great and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installiob was perfect. Took about 1 1/2 hours and everything was handled. When the job was completed they gave a me quick tutorial on how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Follow up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was called prior to installation in plenty of time. E-mail also reminded me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new stereo Geek Squad installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgeable staff. Awesome results. Love the new stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my experience with Best Buy mobile on the installation of my new aftermarket DVD headunit and syncing to the existing rear entertainment system and steering wheel controls via PAC audio cables

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super nice installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fabian, and later, eric, were very polite and put 100% into their work. while in the process of buying and questioning, fabian was helpful and very patient. very happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my aftermarket unit quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad member was professional and knowledgeable. Installation of my Kenwood In-dash digital head unit was quick and complete. Great Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had multiple things installed. We found thru the process that things weren't as the factory said they were. The flexibility of the technician was great. And his knowlege and ability to adapt was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install. Technician helped my with everything I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, better than i expected very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer did a great job. He not only assisted in my decision on purchasing the radio, he also explained me how to use everything. Appointment time and time of completion were both very accurate with no overage charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Than New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great buy on a 2006 SUV. It has everything I was looking for—except, of course, a modern sound system and in-dash GPS. Problem solved by Best Buy and a brilliant Geek Squad installer!

    I would recommend this to a friend
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