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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6841 reviews

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  • Value

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 6,841 reviews
  • Rated 5 out of 5 stars

    Maurice is excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so happy with Maurice’s guidance and installation of our new Apple car play radio. It works great and he was very professional. Would recommend him to all my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solved problem quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech knew details not mentioned in installation instructions provided by manufacturer, and got my infotainment system up in only a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenwood indash Radio great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Radio installer was dynamite he knew so much about my 2004 Toyota Tacoma so an outstanding install. Setting up my i-Phone & Sirius radio Thru this radio. Now I will get the Backup camera next. Thxs To

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo and backup camera installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service from these guys, Josh and another but didn't get his name . service was on 2/2/2021 and 2/3/2021 Great job from these guys in Manchester NH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on my two vehicles. I purchased a Boss Navigation receiver because my sons did not have Bluetooth capabilities in their vehicles. They both love the unit that was put in

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not let them install!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of issues scheduling my service, overcharged for parts that were not needed and long wait for a install date. The day before my installation the store calls to ask if I have the equipment on hand. I said no that is what I ordered from you. He then instructed me that he could only fill a portion of the order and that I would need to go out and find the rest of the parts myself or reschedule for another time which at this point was months later. I had no idea what to order or where to find it, this is where the bright portion of this review comes in (The install technician) and the only reason they get two stars. The install technician went out of his way to help me find the other parts needed and even drove to another store for me to pick up a part. His install was neat and well done. If not for him Best Buy would receive 0 stars for this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and seemless install. Looks good, sounds good, works well all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that installed my unit was very neat, clean and professional in the way he installed my pioneer satellite radio/backup camera/GPS. He did a really nice job. Kudos Best Buy Brookfield, WI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Radio Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was patient & thorough. They explained the process and told me when to come back for my car. Thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and installation. Installed both car stereo and back up camera. Good instruction on how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great, professional job installing my multi media player in my Expedition. I would definitely recommend them for your next project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad techs in Jacksonville are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that installed my wife's radio was great. After the install. He explained all of the ins and outs of the uses of this radio. Very professional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted them because of an issue, and had it resolved within minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent, Professional and Customer Focused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team was competent, professional and very focused on providing an excellent experience for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up 4 Car audio installers at Mankato store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys at the Mankato location are the only reason I still go to Best Buy. These techs treat ya like your a real person and treat ya with respect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    didnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent tried to get it to work. He stated it was not a good product. He recommended a higher one. Unfortunately I couldn't afford it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee who installed my new car radio was super fast, courteous, and very friendly. Could not have asked for better service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, fast, helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my sons stereo system and did a fabulous job! They helped us understand how to use the new system and made sure we were comfortable with it all before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truck stereo install !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was done correctly and quickly and now allows me more time to enjoy the new stereo....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad install a new touch screen stereo system I purchased at Best Buy. They were professional, quick, and above all very clean. I couldn't be happier with my experience there.

    I would recommend this to a friend
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