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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6784 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 6,784 reviews
  • Rated 4 out of 5 stars

    Great service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the technician was extremely professional, knowledgeable and customer friendly !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car audio

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new deck for my mom and the whole process was easy. The sales agent helped figure out which unit to buy and reserved it at another location for us to pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing a after market car stero thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a simple upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older SUV and this made my car feel a little newer. I am happy with it although Im still not sure how to navigate all of it's capabilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good In Dash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, the product works good. I wish it had the little beeping noise that will alert you as you got closer to an object, but overall, good for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was amazing! He went above and beyond to make sure everything worked correctly especially with our car being a convertible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy installed my radio quickly and explained to me how it worked and his opinion on certain products, will definitely utilize this more often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at best buy in Auburn, Calif. were awesome. They were very helpful and answered all my questions, I even came back 2 days later to have them help me. They did it with a smile

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Install of Dashcam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dash cam was installed once. Worked for a while then my radio and Bluetooth stoped working. A couple days later the dash cam quit working. Original install plus parts was 300, then when it stopped working less than a month later, charged me another 200 to retire. Obviously it was something they did. The total install twice cost more than the dash cam itself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mitch in Boise was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitch was awesome about keeping me informed and working around some obstacles I probably tnin his way. Very clean install, very honest, and helped me understand what h was going on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roy did a great job installing my daughter radio in her car. Very professional and it was done in a timely fashion. Would recommend him anytime

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They installed my equipment in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My radio was hooked up and ready to go in less than a half hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs always do a great job. Can always count on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a good job. I didn’t want to undertake the install so it made sense to just let BB handle it.they were fast and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent geek squad installed my stereo on my grand marquis and I was very impressed with the quality of the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation staff at Best Buy went out of their way to make sure that my new radio was installed properly and that I understood exactly how to use it. Couldn’t recommend them enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was nothing short of outstanding, the overall installation was professional and looked top notched. would recommend my installer to my family and friends. Best buy orange park.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    veneric bluetooth touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item description on best buy website is misleading, says it has DVD video, says it is back up camera ready. ACTUALLY DOES NOT HAVE VIDEO. YOU HAVE TO BUY A VIDEO ADAPTOR IF YOU WANT TO HOOK UP A BACK UP CAMERA. THE USB DRIVE IS FOR CHARGE ONLY, OR ipod. THE APEARANCE OF THE SCREAN MAKES IT LOOK GENERIC. THIS IS A BOTTOM LINE TOUCH SCREAN , BLUETOOTH RADIO. I EXPECT MORE FROM PIONEER, AND BETTER PRODUCT DESCRIPTION FROM BEST BUY. IT IS OVER PRICED FOR WHAT IT IS

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe is extremely customer centric, friendly, accommodating and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a very busy man and I need a reliable company that can do the job right the first time it’s the Geek’s

    I would recommend this to a friend