Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6841 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 6,841 reviews
  • Rated 5 out of 5 stars

    Installation of radio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roy did a great job installing my daughter radio in her car. Very professional and it was done in a timely fashion. Would recommend him anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great installation of my system. Looks like factory install.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Back up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt able to get done here but great people though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Scheduling beyond control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the unit myself due to schedule and the times were in but have had installs before by the squad and they do great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was amazing! He went above and beyond to make sure everything worked correctly especially with our car being a convertible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Navigation radio

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Bluetooth/iPhone and Android radio with navagation system is absolutely perfect. I recommend it to anyone looking to upgrade their stereo system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a good job. I didn’t want to undertake the install so it made sense to just let BB handle it.they were fast and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Derrick, Great customer service and knowledge.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend Derrick and Best Buy Geek Squad for any auto electronic installation. The problem I am having are not Derricks fault,he went out of his way to help solve my issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the technician was extremely professional, knowledgeable and customer friendly !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great and got the work done quickly. I’m glad it was an available option for me. When something wasn’t working quite right afterwards, he immediately fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job on my radio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a super great job. They were kind,helpful and did a fantastic job. Would do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the pros do it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job! Friendly and did great work! The team was fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several things installed by Best Buy over the years so I knew what to expect with the installation process. It all went great and was done well before the installer said. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, professional, and prompt

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent explained project and provided professional installation without flaw. Never having used this service I was hesitant, but came away more than satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my fiancé’s car for a radio installation and John did and excellent job. Very knowledgeable and professional I will not take his car anywhere else for audio needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Install of Dashcam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dash cam was installed once. Worked for a while then my radio and Bluetooth stoped working. A couple days later the dash cam quit working. Original install plus parts was 300, then when it stopped working less than a month later, charged me another 200 to retire. Obviously it was something they did. The total install twice cost more than the dash cam itself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt service, car waa done at the time the tech said it would be. Made sure I had everything needed before the appointment and showed me how to use the radio after it was installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They forgot to plug in one of the sides of speakers besides that it was a job done perfectly. Took it back the next day and they fixed it immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was well priced and as far as I can tell it was good quality. Only complaint was that they called and said my vehicle was ready and I had to wait for 30-45 minutes when I arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went well, the techs were very knowledgeable. I would definitely recommend Best Buy for this service.

    I would recommend this to a friend
Sponsored