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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6784 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 6,784 reviews
  • Rated 5 out of 5 stars

    They did it quicker than mentioned on Quote !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were pros at what they do, left my classic 1990 Mustang looking fresh with the in dash radio installation, thanks guys !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, every thing works, looks clean and professional Dan is the man

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the installs love the customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service I ever had would recommend everyone to go!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install of Google maps unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my Google unit to my car and front camera since my truck already had a back camera and they changed the cover to Black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service. Quality Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my new in dash stereo navigation system along with xm radio. Everything was perfect. Clean work and new dash trim kit looked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They exceeded my expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They exceeded my expectations. Did a very professional job and made me so happy, My new entertainment system looked like it came with the truck. What a nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car navigation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, great job, no problems, supplied extra connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great and got the work done quickly. I’m glad it was an available option for me. When something wasn’t working quite right afterwards, he immediately fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Derrick, Great customer service and knowledge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend Derrick and Best Buy Geek Squad for any auto electronic installation. The problem I am having are not Derricks fault,he went out of his way to help solve my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was awesome. First Pioneer 4100nex malfunctioned and installer took care of everything from start to finish. I can highly recommed Best Buy auto tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that installs the devices is the most kind. He took the time to really explain the product and its functions. So glad he set my Bluetooth for my new stero.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer for my daughters new stereo was excellent. He was helpful, knowledgeable and personable. He did the complete install in very good time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great installation job as usual best buy-no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple no hassles

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician in North Olmsted Ohio (Ryan) was very knowledgeable and professional. Would have installation again if needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad slow to book.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver automatically turns on when ignition is turned on. I do not like that. Changing my Spotify playlist must be done using the phone itself. I do not like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with the installation and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install did not go well initially, but they quickly responded and fixed the issues. Nice work and would use them again for a car installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice technician and didnt make me feel stupid. 10/10 would reccommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech did an excellent job and done quick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very informative, installation was fast and came free with the radio. Was a little hesitant on the free install but tech really knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT RADIO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TECH THAT INSTALLED MY RADIO DID A FANTASTIC JOB. IT LOOKS AND OPERATES GREAT AND ALL WIRES AND INSTALL FEATURES ARE HIDDEN AND CANNOT BE SEEN. 100% HAPPY WITH INSTALL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auto head unit/back up camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the head unit as well as a back up camera were done well. Everything worked without any problems.

    I would recommend this to a friend