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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6784 reviews

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  • Value

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 6,784 reviews
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say they got it done and made it happen even though there was a scheduling mix up with their online system they called me and fixed the time for the same day and got it all installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the install didnt work out well. And then the guys went out of their way to make sure I was happy. Everything turned out great and I enjoy my new stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install techs were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to the team at Houston Galleria who helped install a new radio and backup camera in my SUV. They gave me helpful advice on the service plan and equipment. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad service is top-notch. Tyler, the technician, did a very neat installation of my car stereo and speakers. The best part is that it cost me nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stereo install techs changed out speakers and my backup camera with no hassle. Made appointment, dropped off, got call when done. Took only couple of hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was outstanding. He did outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did the install are very good at what they do. Have had them install several car radios and they did a fantastic job. Would highly recommend them. They do it fast and effortlessly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer had an attitude about any question I had, I almost didn't let them do am install, he apologized and the install looks and everything works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a very good job installing my touchscreen radio in my car. They kept me up to date on everything they are doing and it was all done very fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed car stereo fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At one point I saw how involved the job they were doing on my vehicle I knew I made the right choice to have them do the install versus me attempting it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my kenwood radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job and was even able to use some of my same stuff from my previous radio that allowed me to return a part and save some money! Very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good install, lots of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    anytime you deal with BB install crew they are great but they are also overbooked and overworked so though my install was great it took a very long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed my head unit installation within 90 minutes and recommended other necessary product to ensure full compatibility of rear camera and steering wheel controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was awesome, they were quick, professional and showed me all the features of my all in one Pioneer deck. Thanks Geeks Squad Installation team, keep up the great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job! They walked us through every piece of the process and that included how to use the radio and GPS system. I simply could not say enough good things about this install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech has saved me money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech has saved me money by far. Car audio, thermostat, TV, you name it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stereo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great and quick. The bad thing is that they forgot to give me my control for the stereo, so now I don’t have a control for it. Also, leaving screws out makes me wonder if all the screws went back where they supposed to go, maybe putting the old stereo and any extra screws in the box from the new stereo would be good and prevent any confusion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had everything installed as the same as the stereo. It was very fast and very professional. The techs were there if I had any questions but thankfully I didn't need them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Puyallup Wa location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blair does good work and has been very helpful in the past with some minor issues we have had after upgrading firmware on some of the items purchased at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Corey did a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corey got right on it. He had the car back to me in about an hour. He also took the time to explain the operation. He will be installing my next radio

    I would recommend this to a friend