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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6784 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 6,784 reviews
  • Rated 5 out of 5 stars

    Remote start

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote was installed quickly and the distance on remote is very accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome about letting me know what the process would be, and let me know about an upgraded item I went with instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenwood stereo and backup camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy installation did a great job installing new kenwood stereo and backup camera. Everything works great...highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my radio quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the best buy geek squad! He helped me order wires and an amp for my next visit and he was super friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and accommodating (BestBuy, Whitehall PA). Provided me with all the information before and after install. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the expense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician helped me choose the right unit, and then did an excellent job mounting it in my 2007 Pilot. He took the time to explain how to operate the unit. Best $116 I spent this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great and would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Stereo Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my car stereo and back-up camera which I purchased from the store and he did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first radio was defective and he was quick to take it out and install the next one I provided him with. Great customer service. Great cleanliness of work. Superb job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job and follow up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom or Tim was quite knowledgeable and wanted to make everything was installed correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they're doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to travel over 50 miles to have our purchase installed but it was worth the trip for the best installation and peace of mind in knowing it was done right!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pretty Sub-par

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought some car stereo equipment I purchased elsewhere to be installed, and they took every single leftover part like wires brackets and such, they threw away all packings without considering I might have to return defective equipment or the plain fact that none of that belonged to them. Also, some of the plastic parts they installed were broken when I picked up my car and couldn't notice at that moment (lights were pretty dim). It's very disappointing that a name like Best Buy encourage practices equivalent to stealing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had them install a new double din KENWOOD unit and wow was I impressed with the unit as well as the professional job they did on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and prompt and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, Geek Squad has installed 4 car stereos for me and all have been timely with excellent service and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    touch screen stereo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional. The staff was bery helpful and were very knowledgeable when it came to the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!!!!!!!!!!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my radio install. The installer was nice and very proficient and got the radio installed pretty quick. He went over the radio and hiw everything else works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New music device in my car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All work ok, good installation. Only that I did not activate the satellite radio, because I needed an adapter, but I was not included when they made the list of things they needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who would otherwise have no clue how to install a new car audio system, Geek Squad was a lifesaver! The free service with audio purchase was amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install was quick, service was great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a backup camera and radio in my daughter's car. With this being her first car I wanted the best and safest system, the agent assisted me.

    I would recommend this to a friend