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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6784 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 6,784 reviews
  • Rated 5 out of 5 stars

    Awesome Radio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great and the tech spent 20 minutes explaining all the features on the new Pioneer radio that he installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn on what radio to purchase, based on the staff at best buy this radio was recommended to me. I went ahead and bought the radio and I could not have been happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Android Auto installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these guys, Steve, Guy and Doug. All are awesome. If I ever have an issue they always help me out without complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL 011 - BASIC IN-DASH MV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my Kenwood - 6.2" - Built-in Bluetooth - In-Dash CD/DVD/DM Receiver - Black Model: DDX374BT. It was done very professionally and looks like a factory install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional. Appointment was on time. I waited in the store and the job was completed in a timely manner Explained every thing clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was good. I liked the guys working back there and actually trusted them with the car

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed by Geek Squad. Issues here and there. Takes forever to get an answer to troubleshoot it. Has to be wiring but who has time to wait all day???

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mehh, had issues right from the get go. Took it back to correct it. Then more recently i realized that our rear speakers aren't connected or some how both blew out???

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Very knowledgeable. Was done early. Took time to explain and show me how my new stereo works..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a new CarPlay receiver and backup camera installed. Really brings the car up to date and service was awesome. Can hardly tell the equipments is aftermarket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was amazing installing my radio. The install was clean and flawless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mustang audio upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received good advice regarding new audio system for mustang and will reschedule installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stereo geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank to the installer he did a very clean job and treated me with respect and patients cant be any happier with his work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my Best Buy installation for my new Kenwood stereo. No issues at all, and the agent was great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job installing my stereo.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job installing my stereo into my truck. They even helped me solve a problem when my steering wheel controls no longer worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad service about six times and they always do a stellar job. Very personable and make sure you have all you need as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer knew his business! He was able to explain and demonstrate what was wrong with the original. Helped choose the appropriate replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review!review system not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The review system won’t let me finish and then repeat s…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff listened to what I want, how I use my devices and recommended and installed exactly what I needed at a good price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very nice and installed it perfectly. it took a little while, but because of the complexity of the car. It was installed on a Porsche Carrera.

    I would recommend this to a friend