Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6784 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 6,784 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my radio

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Installing my Pioneer avic-5201Nex ...It looks and sounds perfectly I am so satisfied with the installation have not had any problems yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of my in-dash car radio went well. I would have them install items again. They showed me how to switch between the different menus and synced my phone and iPod up to the radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You got it install the stereo didn't awesome job. What a smart and confident individual I really appreciated his help and I think he needs a big thank you have a great day goodbye

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job to getting it done quickly. Never had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could remember the womens name that did the install, but she was great. And did an amazing job. My factory AMP still works as it should. 100% satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did a great job! Love how he set it up. Easy to schedule. Had to get to a meetings and he got me out quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me get what I needed to complete the installation..............good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Touch Screen CD player Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that installed showed great customer service and installed the touch screen cd player very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teh Geek Squad installed my new CD player quickly,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great. The player and Radio work fine. I was really pleased to discover that it also connected to my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Socks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done very professional and the end result looks like a factory install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gotta say that the employees that worked on my Jeep were very professional. They knew exactly what they were doing and I had no worries what so ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who installed my radio in my truck was so nice and efficient. He didnt all so quickly, I love my radio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they're doing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech knew the product and what he was doing. Install was neat and professional. Very happy with the end result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    radio installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer was curtious, knew his ,job and explained the operation of the new radio. the radio is exactly what i wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Transparency lacking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of things that make me suspicious about having work done by Best Buy or Geek Squad is the lack of transparency. I worked hard to get estimate when I purchased radio. I went back with the sales person and received a paper estimate. When I went to pick up car with the radio installed, there were all kinds of additional fees. We worked through it with an extra 30 minutes, but that shouldn’t happen.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not the greatest ive seen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get anything to look up on the gps so it was ac waste on that end. But nice to have a working cd/dvd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best they took their time to explain the radio functions. They even went as far as to take time a couple days later when I went back to adjust the radio again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gentlemen were very knowledgeable and helpful also very friendly. It was a great experience and a great job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my truck stereo an bacK up camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product , excellent installation. Would reccomend to a friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad mobile audio installation technician was courteous and efficient. The installation was done well. No issues.

    I would recommend this to a friend