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Customer reviews

Rating 4.4 out of 5 stars with 6841 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 6,841 reviews
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my stereo was excellent and they went above and beyond to help me get just the right parts at the best rate that I needed. Install took about an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shaheed Armstrong was SUPERB!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation tech was superb and I would trust him to perform audio services again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad advice from the installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 9" Pioneer radio to replace the factory radio in our 2015 Highlander. My wife brought the car for the radio to be installed. The installer told her the radio wouldn't fit and talked her into a 6.8" radio. It was smaller than the original radio. I called him after the fact and he insisted the radio wouldn't fit. Also, while the radio says it's satellite radio ready, you need a separate receiver and nobody told us. We returned it and the same installer told me the satellite add-on was no good and to use the app. I ordered the 9" radio through Crutchfield along with the satellite radio receiver and it fits great and works well. (See picture.) Be very cautious if you use Best Buy for installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Car Stereo Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they installed a new stereo in my Porsche 911. I thought they did a great job and were super friendly. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed car stereo in time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my son’s car stereo in the amount of time they gave me. They also went over simple instructions for use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is something I needed for my son stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was suggested that I purchased this when I purchased my son stereo on Black Friday it was actually cheaper that I bought it before hand then waiting until my installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did amazing installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so impressed with the way they installed my built-in Dash receiver. It looks amazing! It looks like my truck came with it when I bought it and it works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!!!!!!!!!!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great! Did an excellent job and ahead of schedule.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the greatest ive seen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get anything to look up on the gps so it was ac waste on that end. But nice to have a working cd/dvd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is good and very courteous.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad agents were very good and knowledgeable about the product and service was good. highly recommended....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auto install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with new auto radio install. It was done in less time than anticipated, then Blake showed my how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teh Geek Squad installed my new CD player quickly,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great. The player and Radio work fine. I was really pleased to discover that it also connected to my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job geek squad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed everything with ease and having the geek squad coverage I didn’t have to pay a penny out of pocket for this installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Auto Tech Matt Linder was great! He installed my new car radio in less than an hour. He synced my phone and went over a few features and got us on our way quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation of my product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my in-dash video back up camera was easy to schedule and they made me feel like I was the only one that they were helping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was good. I liked the guys working back there and actually trusted them with the car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In dash install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great. Covered all aspects on install and explained everything. Had a problem with Uconnect but the tech had it figured out before I was out the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great and would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice all in one system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love working with your Geek Squad, the people at the Southside Blvd. Store in Jacksonville, Fl. take VERY good care of your auto and are clean and neat.

    No, I would not recommend this to a friend
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