Customer Ratings & Reviews

I'll preface this review by saying because this is a service, and not just a product, your experience might vary depending on the competence of your Geek Squad staff in your area. However, I can say that the guy here did a great installation, did it in less than an hour, and even refunded me the difference saying I was originally over-charged for the wrong selected service. It seems like car audio isn't one of Best Buy's strong suits nowadays (makes sense), but at my local Best Buy it was impossible to find an employee willing to help me in the car audio section. I had to work with a store manager who kindly helped me out and ended up scheduling me at another store across town for my install. Hence the 4 stars. If you're looking at car audio, best to know what you want and do the research yourself so you aren't at the mercy of someone who knows less than you do.

Cooper did an awesome job installing my new Kenwood Car Receiver.

Brain was a really big help in my decision on my car radio cover

Excellent job mounting car stereo Everything works as it should

The installation crew was extremely knowledgeable, transparent, and conscientious. They did a fantastic job with the installation, and the customer service was first rate. Would highly recommend the Issaquah Best Buy for automotive product installs.

I used the geek squad to have my back up camera installed on my jeep and then connected to my radio. Super happy with my decision to use the geek squad.. they did an excellent job! In addition, I didn’t have to wait long to schedule it, and on the day of the install, they were super quick and efficient. Lastly, I wanted the camera installed in a specific spot, they listened and did exactly what I asked. I won’t go anywhere else to have anything installed..geek squad is top notch!

I forgot the name of the man who works at the installation bay but he is super nice and reliable. This is the second time he installs something in my car and it is done well and in a timely manner.

Aldil did great job on the install works great!!!!

It was a bit pricey. Took a bit of time too get installed. Beyond that so far its ok.

Nicely done for our 2011 Corolla ! My daughter felt like she got a new car w the stereo …

Overall good experience. I usually like to do stereo stuff myself but just didn't have time and wanted to start enjoying music right away in my new-to-me car. I was a little nervous because the car is 20 years old and the dash trim may have been fragile but they took extra care with all parts and the install looks super clean. Really nice having carplay and modern conveniences in a car that originally was spec'd with a tape deck haha. EQ/Crossover settings were a bit wacky but luckily I have a mic and can tune that myself. Sounds great now. Great value for install cost vs time it would have taken me to get it installed. Now I can blast Tidal and run Waze without my phone flying around and I didn't lose a whole Saturday tinkering with it.

I could not be happier. Johnny did a fantastic job, from ensuring I had all the parts I needed to even telling me I could return some. He was very thorough before the installation, and was very attentive after, ensuring I knew what was working and that there were some things I needed to do on my phone to make sure the new system worked. Lastly, he was extremely fast. Had the new install done in about an hour. I can't say enough good things about the quality and professionalism of the service.

Josiah was great. He is very knowledgeable and was able to handle my returns that the call center wasn’t able to do. I wish I could have contacted him at the store earlier. I have his card now and will contact him directly with any questions or issues with the radio in the future.

Everything installed works perfectly, haven't had any issues to date. Everything wes done in 3 hours, which is impressive.

Installation team was great! they were able to get us in early for our install and finished it faster then estimated. Install was seamless as if the radio was factory installed. We had some questions after the install the team had us come in an walked us through the questions and setup the radio to our liking. Highly recommend the service!

No issues with install, no broken clips or sections of the dash. I have a 2007 vehicle, and Payton took amazing care of it while taking everything apart for this job. System going strong after a couple months now, the wiring was installed cleanly and Payton (in Grand Junction, CO) did a killer job on the total system.

Excellent Service every time I’ve taken three of my cars to get installations done and im satisfied every time

The installer was experienced and completed the job quickly. He had done many of these installs and I was done completely to my satisfaction. Great work!

Frank was amazing and very professional. answered all questions

Easy, quick, and saved me a headache! Make sure to schedule ahead. There was some additional cost for needed parts. Luckily they had everything there already.