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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6841 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 6,841 reviews
  • Rated 5 out of 5 stars

    A+ Installation of equipment...Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh at Best Buy is amazing! he does a thorough and methodical job of installation and treats my vehicles as if they were his own. A+A+A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are absolutely Outstanding! Very personable and very knowledgeable! A perfect installation!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say this for every install location but this store was great. Ran into some minor issues but the more experienced installer came right over, fixed it up and even did a few things that would normally cost more free of charge for my inconvenience - which consisted of waiting an extra 15 minutes. Great guys and definitely will be back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation package with discounts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was inquiring about the cost of installing the unit I desired the installation team helped me to save a total of $200 off of the usual price by selecting the unit I did ... adding in 2 new speakers and having it all done in under 90 minutes! It was professionally installed with excellent customer service by Jake in Oceanside!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ompletely satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manny installed my stereo and rear view camera. He did a great job with the installation and took the time to explain everything completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that did the installation of this receiver did an OUTSTANDING job. I cannot express how pleased I am with the care and workmanship of the install tech in the Roanoke VA store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job installing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Technician told me he would be done in 2 hours and he was. He explained how to use new receiver for my vehicle. He made sure that I didn't have any questions. Polite clean and professional. My only complaint is I had to wait 1 month to install it because they were backed up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly and knowledgeable. He understood all concerns and was able to communicate clearly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They worked hard to make right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time they messed up But... They truly went over the top to make it right! And get a system that truly was a challenge work and look good once in. Thanks guys for all your hard work! Oh, and determination to make a customer happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast and easy. The gentleman was super friendly and did not waste anytime getting started once I got there. The guy was done before the scheduled time! He explained how everything works and was super simple. Very satisfied till this day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who installed my Sony in-dash receiver was superb! Knowledgeable, friendly, thorough, and quick! Good explanation of choices (e.g. location of hands-free mic) and operation of unit. He explained the "free uninstall" policy (if I sell the vehicle I can put the OEM unit back in), and was very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my double din car radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ths installation was done in a timely and professional manner. After it was installed the tech showed me how to use it including setting up bluetoothe with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several installations done at the Best Buy in Bloomington and Noah has always done an excellent job. He provides great insight and examples of why certain items work better dependingin on my needs. At this point, he is the only person I trust to do a great job with any car installation. Thanks Noah!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They done a great job doing mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys done an excellent job on installing my radio it. It's amazing. It works good. They done me good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stereo works fine....install quality..meh!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was begging for an upgrade to his factory installed Civic car stereo. After looking for some time, we decided on a nice product at Best Buy because they promised expert installation. It took forever to get the install scheduled, and unfortunately I was out of town when it was done. When my son picked up the car, it was clear the new dashboard frame wasn't seated perfectly....and maybe wasn't the best fit. When we checked, we were told that is the best that could be done. The stereo works fine, but the appearance isn't the best. If it was my car, I wouldn't have accepted the results, but being an older car for an 18 year old, I am letting it ride. We have kept the original in case we need to put it back in when we dispose of the car.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician, Sunny, was awesome and installed my CD player/GPS perfectly. He was very professional, efficient, and explained everything to me. I am very happy with this service and will definitely come back if I ever need anything installed in a car in the future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was not the best communicator and I had to work hard to get out of him what he was going to do when installing my stereo. He finally disclosed to me what he was going to do. I wanted to ensure I was getting what I was paying for and not assume, but it seemed I was putting him out to explain in basic term the work he would perform. After the install and I arrived home I noticed the installer left clippings of electrical tape and wire on the passenger side floor. Very annoying and I would have had the installer clean it up if I noticed it at pickup. At least my stereo works and Best Buy does stand behind their installations so far so good. I'm putting down recommending to a friend as I would recommend Best Buy and I may have gotten an installer on a bad day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my radio!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and quick service!!!! So excited for my new radio! The techs were well trained, pleasant, and efficient! Would definitely recommend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isidro Solano installed a double din radio into my truck. He is very professional and knowledgable in what needed to be done. I would highly recommend going to him for any work you want to do with your vehicle. I would definitely go back for my future installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless Vehicle Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a beautiful job installing the new stereo receiver in my dad’s pickup. We even brainstormed ideas to make it better and ended up with a phenomenal product. Highly recommend the Best Buy install vehicle install team in Idaho Falls!

    I would recommend this to a friend
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