Customer Ratings & Reviews

The technician who installed the stereo did a great job & provided wonderful customer service. He was friendly & informative. The experience was much smoother than I anticipated. It looks fantastic in the car as well. It blended in very nicely.

My installer was not the best communicator and I had to work hard to get out of him what he was going to do when installing my stereo. He finally disclosed to me what he was going to do. I wanted to ensure I was getting what I was paying for and not assume, but it seemed I was putting him out to explain in basic term the work he would perform. After the install and I arrived home I noticed the installer left clippings of electrical tape and wire on the passenger side floor. Very annoying and I would have had the installer clean it up if I noticed it at pickup. At least my stereo works and Best Buy does stand behind their installations so far so good. I'm putting down recommending to a friend as I would recommend Best Buy and I may have gotten an installer on a bad day.

They did a great job installing my new radio and it was done so professionally!

Adam did a great job helping me find the best stereo when the one I originally ordered was not compatible -- he handled the return/exchange of the old unit and the installation looks great.

We upgraded our 2007 Honda Odyssey for our son with a bluetooth system and back up camera. The install at the Southpoint location in Durham, NC is where we had the install done. Chris M is amazing!! Patient, knowledgeable and trustworthy. Highly recommend if you need car audio/AV installation!

Geek squad installed it in my new stereo system and it looks and works great!

The installation group was prompt and made the need for a new radio painless.

Surprisingly simple & sleep. Easy to use. Fairly priced. Make sure you buy the harness.

Install was great and done quickly. Really like my new stereo.

Replaced my old DVD head unit with this for android auto. It also improved the radio reception. The adjustment option for audio provided slight improvement over my oem speaker. The free installation was a plus and the person was very helpful.

These guys were great. Told them what I wanted and even helped my pick out the perfect deck for my car and price range. The insta was right on time and the finished deal looks great. So happy

Geek Squad did great job installing it in my Hyundai Sonata. No external wires showing even with Pioneer Backup camera. Looking at it, I can't figure out how they wired it and didn't have wires showing. Everything works great as well. Installer also let me know one of my speakers was blown and there was a trunk leak.

Had a backup camera installed on my new to me rig. The gentleman was kind, efficient seemed very knowledgeable. Camera works great.

Car stereo works great. Installation is fantastic Geek Squad did a amazing job on my car

I had best buy install my double din touch screen radio, the installer did a great job. He was very neat and made no mess, unit looks like it was factory installed!! Even ran and installed a flush mount usb port so it also looks like the usb ports in newer cars hidden in center console!

I was looking to improve the sound quality in my Jeep Wrangler but did not want to spend a fortune. Decided on a powered sub and new head unit. The guys provided great advice and did an excellent job with the installation. The system sounds incredible. Could not be happier.

Great install although it does take quite a bit. Awesome.

Geek Squad did a great job installing my new Sony XAV1000 head unit in my 2012 Cruze. In the start we had a few issues with audio quality but that was soon fixed same day. We also had some issues with my voice command button but it was also repaired in the same week. My 2012 Cruze has an OEM microphone that’s was used for OnStar. But the installer put a small microphone next to the original. I’m very confused on why we needed a 2nd out of place looking microphone when the original was completely functional and better looking. Also a small speaker was installed behind the dash for OnStar and car chimes. Why couldn’t this be done through the cars audio system?

The install tech was wonderful. He was polite, knowledgeable and helpful. He fixed a problem caused by a previous after market install by the prior owner. He got all buttons on the steering wheel working right. Thanks Best Buy for hiring competent and friendly install techs. Would highly recommend the Abilene, TX Best Buy.

Great service .what more can i say about the service other than excellent quality and i will return when more service is needed