Customer Ratings & Reviews

Great job by the install team at Geek Squad. About the only positive experience I have had with Best Buy. The rest of Best Buy customer service, sales people, managers, call centers is so awful I don't expect to ever purchase from Best Buy again.

Service technician was professional, polite and quick. The installation was 1 hour faster than quoted. I would definitely use Geek Squad again.

The install was very professionally done. The radio/cd/dvd player with back up camera and apple play is a great improvement. I’m going back to get a FARKAS dual antenna installed for better reception and run a 2nd USB input cable in along with a HDMI cable since the unit has that capability.

Zach did a fantastic job of installing my new Pioneer head unit & Kicker KS speakers! He hid all wires and tested the system.

Pat and his team are awesome crew. They did a great job installing my radio. I would recommend them for all installations.

Very professional, the installer even made pre-sale radio recommendations that helped make this whole process a lot smoother

Gary is a consummate professional and did a great installation for my Pioneer and Infinity speakers. It was a challenging installation that took a couple of visits but he made it happened. Thanks so much, Gary you rock! Frank and Magda

The radio install really went well. It functions like it's supposed to. The only downfall was that they didn't (or couldn't) get the Air Conditioning system to integrate. It still works, just not all the features. Otherwise, job well done!

These folks were fantastic. Friendly, competent, and got me back on the road in less time than they'd anticipated. Clean install, and they didn't forget to plug the antenna in (like I may have done in the past, possibly more than once)

I had a pioneer radio with apple car play installed in my car along with a back up camera. Ruben, the installer, took great care with the installation and in showing me how to work the radio. He provided great customer service. He even vacuumed my car! I have had the radio for a few months now and love it!

Had a problem with my install, worked with me to get it fixed without charge. Guided me to who could help me and get the best price

I was really happy with the geek squad installation. They did a lot of things that I would not of expected and it was nice to know it was done the right way. I did find out after the installation that my voice commands we're not working, but once I discovered it they were able to quickly fix it during a follow up visit

Installed car stereo in only an hour. Thanks geek squad and Best Buy....you're awesome!!!!

I had a stereo installed that has navigation, siriusxm, phone mirroring, etc. The only negative regarding the installation is that I was not told that I would need a cable to hook up to the back of the car receiver (that's where the plug in is located) in order to do the phone mirroring.

The Geek Squad did not install. Your audio tech was awesome! He was very polite, got the job done and answered all my questions, I would recommend him for all my family and friends.

Done timely and cleanly. Everything works great and looks good.

Very pleased w installers at Best Buy, Huntsville, AL. If you get head unit and speakers installed at same time they normally have some type of discount available. If you pay separately, then install prices are a little high. But it was a great deal ina bundle for me and again installers were excellent and very friendly as well.

Car audio tech installed and programmed my Bluetooth interface. System works as should. Will be going back to have door speakers replaced.

The quality was amazing and for the price the purchase was just perfect! Definetely reccomended 100%

Miguel from El paso did my installation. On time and worked great.