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Customer reviews

Rating 4.4 out of 5 stars with 6833 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 6,833 reviews
  • Rated 5 out of 5 stars

    Love the Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great, very knowledgeable, and patient. Took the time to give me all the part numbers I would need for installation and that saved me the time and headache of hoping I had the right part. They did a great job of installing the radio, looks like a factory install. Great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Radio is great for the price and capable of different settings like most pioneer stereos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive for the price. Touchscreen alone is very good. Major problem is the Bluetooth connectivity is bad. Whatever smartphone iPhone or Android the music gets disrupted ND hiccups..buy Kenwood. I returned twice to best buy and best buy banned me from future returns cuz of excessive returns. All cuz if this pioneer

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The installation was well done with one exception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation looks great, camera placement is excellent but even though the head has connections for front and rear camera's they don't feed to it. It was the reason I went with the camera's I did. But all in all it was a really good installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was great, But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did a great install but did not tell me when I made the appointment that the speakers install was not free and because there is extra work involved the there maybe an extra charge for the install because the free install only covers about $100. I was not a happy camper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the Alpine Apple Car Play system and a rear backup camera installed by the Geek Squad. I was very happy with the installation. Jared did a great job and you can't tell that the system is an after market installation. He also was able to answer all my questions. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new stereo with blue tooth for my pickup. they did it just like I asked, had a couple wrinkles they worked out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 times a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had a stereo swap from my old truck to new. Trim reused wasn't flush by 1/4" and looked aweful. Tech fixed but had to return. Then microphone for Bluetooth wasn't connected and wife had to return for 3rd visit. Frustrating to make 2 extra visits beyond initial visit. Kevin was helpful, but I think tech hurried.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my stereo and back up camera professionally with all components working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, employee, Jackson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jackson was the best installer ever! He took his time and did it right very professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Attempted to install a new in dash screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very personable and kept me updated throughout the process. It didn't end up working because he said there was a problem with the system I brought in. He put in the factory radio back in. The only problem I have is that the speakers on one side of the truck are not working so when they reopen, I will have to have it fixed by them. Until then, I am out of luck. I think checking to make sure everything is working correctly is pretty basic and make me question the entire visit and whether now he broke something and that's why the new system didn't work and the old one doesn't work right either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be an installer myself long long ago. This guy did a clean job he knew what he was doing. I would definitely recommend using Best Buy to install, large store to back up the work and I’m knowledgeable installer what else could you ask for. They are also not overpriced for installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly installed in under 1.5 hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad proved yet again how much of a bargain they are. I was quoted $200+ for this installation out in town, yet GS offered the same service for $99. I hardly had to wait at all, and you can't even tell my receiver was an after market purchase due to the great job the gentleman did with the installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy at Rivergate needs help.. he forgot to hook up dash lights..... could not get in touch with him call left messages and he never return any of them so we had to take it back and got the run around,,,45 min. late we finally got it fix.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bestbuy in Woodbridge NJ did a great job at installing my radio in my car. There was a problem with the original radio I purchased and the tech switched out my radio 1-2-3 with no issues. They even checked a previous item I had installed because I was having an issue. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY HUSBAN LOVES IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it!!! He wishes he could watch movies on it but he does realize that it is dangerous, but other than that he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is one of the nicer stereos ive had. However, still cant get carplay to work. Great service tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was highly impressed with the knowledge of the installer at the Conroe Texas store. He knew his stuff, he was polite and courteous, and he got me in and out quickly. This was a replacement unit (original not purchased st Best Buy). The purchase and installation at B.B. was amazingly better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my new Truck radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my radio in my 2011 Ford F-150 was very professional, left no trash and even showed me how to operate the radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, free, and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better free installation than the expensive stereo store I used last time.

    I would recommend this to a friend
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