Customer Ratings & Reviews

Pioneer makes great products. Powerful features quality ease of use buy with confidence

I was super impressed with the excellent service I received from the install team. They were extremely nice and helpful and finished the work in record time.

Outside of the extended lead time to get an appointment, the install team did a quick, fantastic job installing my new stereo and backup cam! Very professional and knowledgeable staff!

Customer focused and service was excellent. They had to make some adjustments that would have cost more but they provided the changes without adding costs and that is amazing and not to be forgotten. They demonstrate customer first focus and I will be back again

Best Buy missed my appt. Date because the installer could not make it but, made a special effort to get it installed the next day. Installation took several hours.

We had a very positive experience with the young lady that installed our radio. She was very nice and helped us out with trying to navigate the use of the radio.

The team installed a radio in my truck and did a fantastic job. They were quick and everything works properly.

The backup install was great I can't works amazing

Best Buy Edwardsviile, IL did a great job installing our car stereo! It looks like it was originally built in to the car, and everything works perfectly. Thank you!

Almost anything car related is free with this service. Including car details!!! Auto start - free. Speakers - free. Head unit - free. Sub - free. And that's just car services. This is a great service to have. Wouldn't doubt the price goes up after some time.

They did a great job at installation and were very fast and informative

The install was scheduled and I didn't have the correct pieces so I had to reschedule. The part was ordered but I had to call to make sure the part came in and schedule the installation. Nick told me 4pm, but I receivedd an email for 3pm. My husband rushed over and after the installation, the USB wasn't working. When he returned and informed Nick, it was suggested that maybe the stereo system didn't allow for a USB, that was an insult to myself and my husband who both read the product information, saw the option, and had a USB access cord. The technician didn't connect the deck properly in the back and that was the real problem. Installation 101, don't insult the customer and double check your work!

Bought a radio system for my son for Christmas. After Christmas we scheduled for the installation. The service tech was very knowledgeable and thorough with explaining the installation process, and the features and functionality after the installation. Great experience.

Great customer service and love how the technician was very professional

The Tech that installed my stereo system was both knowledgeable and professional. He guided me towards the best options and installed and explained everything perfectly. I am very pleased with the installation done by Geek Squad.

Wow, looks like we installed an original radio in the 2006 Hummer H2. Technician even spent time and showed me how radio worked. Then he checked on what needs to be done for installation of backing camera. Just love this place and these people. They do a good job and in a timely manner.

The tech was very knowledgeable and fast it work's great very professional id definitely use him again for any install

Got everything i needed to do a quick ,clean installation after a car accident

I am very satisfied with the installation of the car stereo in my son's truck. The installation was done in a timely professional manner. The stereo looks great and sounds great. My son is very happy with what a neat and professional job that was done. The stereo looks like it came with the truck!

After buying a used truck, I wanted to upgrade my sound system. We purchased a touch screen with bluetooth, as well as a back up camera. The technician did a wonderful job installing these items. My only complaint was the length of time it took.