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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6778 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 6,778 reviews
  • Rated 5 out of 5 stars

    Great and quick service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad got me ready to go the moment I came in. I was ready to wait for 2 hours for the installation of my car radio, since I have a complicated car. I was super happy with the fact that they finished in 45 minutes, and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Radio Install, Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick from the Geek Squad did an excellent job installing my new radio with Bluetooth. He gave us a demo of all the features and answered all our questions. I am very pleased with this service and would recommend this install and product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician was the best! The finished install was flawless and he explained the functionality thoroughly. The best installation experience I’ve had. I have already recommended this location and technician to two people and we’ve only had it a week!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price to have new tech in an older car.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great head unit. Apple car play works seamlessly as well as the manufacturer’s backup camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had issue but Resolved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great techs, had a issue with how the stereo was installed in my 04 corvette by the first tech, but was resolved by Brandon and management. took me in the next day. Recommended!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary is amazing. He is very knowledgeable. He provided excellent service and helped me upgrade my F-150 with the latest tech equipment - I feel like I have a brand new truck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to upgrade my radio in my RV. They were efficient and effective. No waste of time, no issues with connectors, very professional in their approach, and worked through any issues. Overall a great experience and I strongly recommend using this group.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This install was done very professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation. Installer was very courteous, accommodating and professional, explained everything and helped me get one piece that was temporarily unavailable through Best Buy from another supplier. He even shopped around for the best price on that part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and well groom employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have took in 2 cars to get the stereo working proper they were not so good the first time and after that i got charged 120.00.so i thought it would have been free so i just paid it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer stereo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Pioneer stereo installed by the guys at the Best Buy in Boynton Beach, FL. They did an awesome job. It was quickly installed while I waited. You could not even tell that the dash had been taken apart. Everything was returned clean with no squeaks or rattles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech installer: Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Humble, Texas geek tech was terrific. He matched the price for hardware necessary but not included in the deal. Installation clear and professional. The only "complaint" is: He asked for 1 hour to get done the installation but he "failed" to do it; he did it on 40 minutes. Lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went the extra mile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who installed my car stereo was excellent. Friendly, polite, and went the extra mile by inflating low tires when he saw a dash light warning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did the install of my radio in the amount of time he said it would take. Done and done. Went over the information on how to work it and bam, I'm rolling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcus was an absolute professional. He went over and explained everything in a way that anyone would understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install a car stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The car audio did a great job.The hooked up all the accesories,accessories, camera,steering wheel controls.Good clean install and went the extra mile to make sure had all the right parts for the Install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who did the installation was excellent!!! I would definitely recommend him for any installation work. He is very professional and nice. Showed me some features and made sure I was completely satisfied and understood how to operate the radio. Excellent job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my in-dash navigator fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my in-dash navigator was very helpfull, he suggested what I need, and he return what I bought but don't need. I say he was honest, if he didn't return some items, I wouldn't even know. He work very fast and carefully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed upgrade radio and back up camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrade is wonderful. The upgrade increases the safety of the vehicle. Best Buy installation shop was great. The techs were very hellful with questions we had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy program members will get at least 25 points for each published review when a program member provides a valid My Best Buy member number

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took about 45 minutes pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went smoothly and my new radio looks great. Alot better than the stock radio that it came with. The staff was helpful showing how to use the new radio and what I can do with all the new options i got. Very happy to have it done.

    I would recommend this to a friend