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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6779 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 6,778 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ashley was fantastic and the install was great. Had a problem with the Apple car-play so took car back. Ashley got Landon involved and he diagnosed the problem (the phone) and everything works great. Great team work and kudos to Ashley and Landon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation crew.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my new JVC installed at my local Best Buy. Lead installer took his time and did a fantastic job. Made a few recommendations for my 2008 Camary I wasn't aware of needing that are appreciated. He went over use and set up of system, making my first time listening a blast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installer Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was professional and kind! I asked lots of questions and he was very patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coolest “Geeks” ‘Round!!! Thx!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME INSTALL!!! AMAZING TEAM @ Springfield BestBuy location! Meticulous and better than many of the custom audio places here in town!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the car receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David is very good technician. He installed perfectly the device. He explained very clear how to use it and also answered patiently my all technical questions. He deserves to be rewarded. Thank you David.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad stereo installation technicians were great. Very knowledgeable and professional! They explained everything they were going to do and did a great job. I’m really happy with their service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Car receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far satisfied. I was unaware of addons that were needed to makes the unit function with my factory set up in the steering. This may have made my experience better. I still waiting to install addons.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best…..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta say not too happy with the install I came to the store to set a date to install, the gentleman behind the counter set up my install date and handed me a printout to get all the items listed for the install as it is cheaper for me to buy. He listed one of the items wrong and when I came into appointment, instead of rescheduling, the tech they had install it, hard wired it instead, and apparently crossed some wires or something. Now when my music is playing and I’m backing up, the screen shimmers and gets grainy and lines all over. Not real happy. I set an appointment to fix, but missed due to family member passing suddenly. I’m going to reschedule, but they should never have hard wired it with out my pre approval!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed our new car stereo and backup camera and did a great job of letting us know all of the products we needed for a seamless install service. they were on time, efficient, great communication. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really satisfied with the job the tech did for installation of the radio. The radio stopped working a week later, probably because of a blown fuse, and the tech fixed it in just a few minutes. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even hooked up the steering wheel controls. it sounds and looks great!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On line order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable. Extremely helpful. Pleasant demeanor. Definitely would order again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional services! I had my digital screen installed into my car. They did it in a fast timely manner. The gents that helped me were very kind! The service is worth trying out. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Apple CarPlay easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love my Apple CarPlay & the staff was super nice and accommodating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stero installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service paul was terrific. They had the vechicle back within 2 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a excellent experience with the installation at bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryan Malin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was able to install my Kenwood double din in about an hour and everything looks great and clean. And it was a free install! Totally happy with the service. Thanks to Juan at the Camino Real Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gabe is a super Tech.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Pioneer Infotainment system installed in my 2015 Chevy Colorado and Gabe did a SUPER job and Bestbuy gave a super price. If your in the Fort Lauderdale area go to the Ft Lauderdale store on Federal Highway. You wont regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auto Audio System Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was extremely professional, courteous, and relatable. He was thorough in his work and very accommodating in reviewing the features of the installed device (stereo system in car).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Complete Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service man, Kollin, did an extremely professional job in this install. He was patient and cheerful through the whole process. Kollin answered all my questions and ran through the operations and features of the in-dash Alpine INE-W960.

    I would recommend this to a friend