Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6780 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,780 reviews
  • Rated 5 out of 5 stars

    Auto Audio System Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was extremely professional, courteous, and relatable. He was thorough in his work and very accommodating in reviewing the features of the installed device (stereo system in car).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Complete Professional Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service man, Kollin, did an extremely professional job in this install. He was patient and cheerful through the whole process. Kollin answered all my questions and ran through the operations and features of the in-dash Alpine INE-W960.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Devil is in the details

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep verbally confirmed that installation was included with the purchase, then tried to upcharge when we added speakers...only wanted to install one! We had to speak with several manager...several times to finally get them to honor their sales quote. The service and install time were normal and adequate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great job, just a few errors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job at installing and was thorough with the whole process, but for some reason the wired Android Auto wasn't working, I guess he didn't connect the extension properly? I'm not sure. But I've fixed it myself so no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic dashboard install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I am happy with the install job that Geek squid did. They installed a Pioneer stereo/GPS into my Ford F150 it has been working great the only negative I can think of is it took them 2 hours to complete. The Dremel tool they were using broke so they had to stop and go to Home Dept. to buy a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very helpful and courteous. They know what they are doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far it has performed as expected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had different Navigation systems in the past. This one is as good if not better. I have only been using it short time and will check for updated maps soon. Some newer neighborhoods not in the current installed map.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeti is one of the most recognized names in the game, and there's a good reason for that. The Tundra boasts the most impressive all-around performance of any model we tested. In our intensive insulation testing, the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You guys did an awesome job. Very happy customer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician at Modesto Best Buy that install my car stereo, Christian, did an awesome job. I am a very happy customer with my new stereo in my car. Finally, I am able to listen to music from my phone in my car. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenwood studio installation for my vehicle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service .. special care on installation.. assistance in details on the Kenwood ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Courteous Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my Pioneer 6.8 Double Din Android Auto stereo installed in my 2004 Silverado which had Bose stereo. Huge improvement in look of vehicle and install was professionally done, answered all questions and concerns, very courteous. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation but beware you are told you get free installation and them they come up with this fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and very courteous! Did a awesome and timely job installing our new radio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time-consuming but did a good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stereo install took from about 10 AM - 2 PM which seemed like a long time to me, but I'm just glad they did a good job. Everything works perfectly and I love the end result. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tech!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech, Jeff Swezey, that installed the car radio was amazing. Had my radio installed very fast and totally right. Extremely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the stereo very quickly and made it look like it was from the factory. they also took the time to explain all the features. Very professional and I would recommend using them to install anything in your vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Billy was very pleasant and easy to work with. The service was quick and it looks like it came with the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad stepping up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that installed my car stereo was super knowledgeable super helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new car radio I purchased works great. Best Buy does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris helped me choose a better product than what I was looking at. Installed it and then walked me through linking my phone and basic instructions for its use. He was patient and explained things so a not to technology smart person could understand. Love the system!!

    I would recommend this to a friend