Customer Ratings & Reviews

Installation is usually something I enjoy doing on my own, but the time was just not available. Found the deck I wanted on sale with installation included and scooped it up. Installers were kind and polite, and did a great job. Well worth the money!

Navigation install with all new speakers. Also added 12" speaker in box with amp for the trunk. Everything worked well but for some reason ppl can hear me on calls. Will be taking back in.

Jesus did an exceptional job installing this unit in my conversion van. The van had some challenges & he solved each one & delivered a quality service. I have since used Jesus for replacing a set of speakers--an exceptional experience.

Unfortunately, I had to replace my Kenwood player from just two years ago. They tested the system and found it was not working. While the dashboard was apart, they waited and installed this system. Much appreciated.

Very knowledgeable about the parts that are needed for the job

Haven't had to use it yet but it comes in handy when you do. I love to having this when I purchases things. Again Haven't had to use it for this purchase yet.

The job took a little longer than I was told. but I am very satisfied with the results.

The agent did a great job installing the radio. Looked like it came from the factory. They showed me how to use the various features.

Geek Squad did an amazing job installing a Kenwood Radio / hands free system and backup camera in our sons 2007 F150 Lariat They are very professional and assist with making sure you have all required add ons to complete the install

Great service. It only gets 4 stars because i left in the rain and had fogged up windows in heavy traffic but no defroster because it was left unplugged.

The installer did a great job but the time estimated for install was way off. When sceduling the sales associate should have had an installer look at truck instead of a computer telling how long it would take

This location has great customer service the guys was not only fast but also friendly. They took the time to explain the process and offered to help show me how to work any features! I will definitely be back!

The car installer helped us understand how the device works and was very nice.

Our visit was perfect the tech was experienced answered all my questions, the finish was perfect no hassle, thumbs up

Geek squad installed a new and better Bluetooth radio with hands free remote effortlessly. I am always so impressed with their professionalism and knowledge and the service is always quick and perfect.

Geek squad very helpful and patient. Took their time and explained everything.

A very professional job! No mess all systems work as manufacture stated, customer relations great and always pleasing to chat with and I look forward to having more work done at this store. Keep up the great work. Thanks again!

The installation was efficient and timely. The installers stated Best Buy warrants the install and would correct any problems. The unit installed needs to be tweaked to perform better and we will schedule for this to be done.

Excellent install neat and clean and done in timely manner

The agent installed my radio in a timely manner. Very nice agent.