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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6841 reviews

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  • Value

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 6,841 reviews
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job and I feel they went above and beyond to make sure my stereo was installed correctly. There ended up being an issue with speakers that they couldn't fix but they spent time and effort in trying to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my dash camera and it has been working pretty good. I am pleased with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service and Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was called early in the day by the installer who said he had a major cancellation and I could bring my truck in to have the new stereo installed. It was done earlier than promised and I was given a thorough demonstration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crooked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My touch screen radio was installed crooked. I called to report the issue, I was told it can be fixed. I am glad that the problem can be repaired, BUT due to my schedule it is inconvenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Android Head Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis found the right head unit for my vehicle and he and Brian installed my new Sony into my car. They were both fast, professional, and through. Very satisfied with their work and Best Buy. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Stereo Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An incredible experience.... done in a mere 45 minutes, and done perfectly. He was friendly and helpful as this was my third attempt to find proper radio. I was shown how to operate my install and would reccomend Best Buy install to anyone that asks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an addition to my 2008 Toyota & it works like a charm! Definitely worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great job, just a few errors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job at installing and was thorough with the whole process, but for some reason the wired Android Auto wasn't working, I guess he didn't connect the extension properly? I'm not sure. But I've fixed it myself so no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my radio reasonably fast

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the amount of wires that he had to recut, soder, and re-cover up is a huge job in itself and takes a significant amount of time to do yourself. He Installed it very quickly and did everything to perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman installing my radio was awesome. Plus he was short handed. But managed to get it done in a timely manner. He did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jensen stereo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple of trim pieces left off to cover exposed receiver sides and not sure why "required" brackets were not used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WORK !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was amazing, took my radio into Best Buy to be installed into my van

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and skills. Would recommend them to all my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys in the install bay at the Roseville Store are awesome. Professional. And do a great job on the install. They have installed several radios for me over the years. It costs a little bit for a job done with great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a excellent experience with the installation at bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a better deal to get the video installed. The quality is on point. I’m very happy with my purchase. I’d purchase it all over again if I ever get another vehicle that comes without video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fantastic even replaced first unit it was defected thinking this one may be also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install car stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer very knowledgeable and accurate. Great communication with me about what he did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new car radio I purchased works great. Best Buy does a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my 2010 Camaro to have a stereo installed and the installer was very knowledgeable and had answers to all my questions. It was done very quickly and to date there have been zero issues!

    I would recommend this to a friend
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