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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6782 reviews

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  • Value

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 6,782 reviews
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my car there thinking they were going to mess something up.. I was very impressed on how fast and efficient the process was.. I'm so glad I have something aliitle better than the stock radio. They do need to lower the price theough.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad advice from the installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 9" Pioneer radio to replace the factory radio in our 2015 Highlander. My wife brought the car for the radio to be installed. The installer told her the radio wouldn't fit and talked her into a 6.8" radio. It was smaller than the original radio. I called him after the fact and he insisted the radio wouldn't fit. Also, while the radio says it's satellite radio ready, you need a separate receiver and nobody told us. We returned it and the same installer told me the satellite add-on was no good and to use the app. I ordered the 9" radio through Crutchfield along with the satellite radio receiver and it fits great and works well. (See picture.) Be very cautious if you use Best Buy for installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy did a great job installing my new stereo, speakers, and backup camera in my Toyota 4Runner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was for a double din indash radio. Installation took about an hour to an hour and a half and was professional. The guy had to cut part of the dash on the car for the radio to fit and you can't even tell it was cut. Great installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part good looking job with installing. Will complain about the wiring has a loose wire somewhere causing static did bring it up but he couldn't figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my back up camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service personal where great. Hey where fast and knew what they were doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install went well, however not sure what the additional 35$ charge was for and while our son said go ahead the tech should have called and confirmed the extra charges since it was billed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BMW X5 Radio Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Best Buy Automotive Geek Squad members that worked on my vehicle were awesome! Very professional, knowledgeable, and had outstanding customer service skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always come to Best Buy for my stereo install! They do such a great job and they take the time to explain everything and make sure you’re happy before you drive off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i used the san bernardino best buy. installer did a professional job putting in a new head unit w/ bluetooth and rear view camera. Everything looks stock and is backed by the lifetime installation warranty. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Properly installed dash and usb extension

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nate and Tom are the best installers in Georgia! Hands down the most down to earth and caring installers ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles did a great job on the installation of my radio. My car presented a few challenges but he overcame each one. He was very helpful identifying all of the parts I needed to purchase for the installation. No surprises on the final costs either!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did the install for my new touch screen stereo along with the sirius xm module and everything went nice and smooth starting from the time is set my appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the install of Nex 2330 I bought at Best Buy. I brought my own harness and dash kit and did not have to pay anything at the store. The install was very clean. Took about 2 hours which I spent perusing the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Navigation and Back up camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the in dash navigation went smoothly and quickly. When they finished it looked factory installed. The employees were very nice and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer went above and beyond and even cut me some price breaks becusse the stores floor sales were un educated on everything I needed to change my stereo unit but he took care of me and worked with me extremely reasonable and clean job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys really know their stuff. everything was hooked up ready to go in less than 15 mintues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, better than i expected very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent from start to finish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the most professional, intelligent, knowledgeable installer I have had the pleasure to work on my car. It is because of him that I would consider another device to install in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best services I've ever had. She was not only amazingly knowledgeable but fast, accurate and able to suggest improvements and the best options. My car was serviced in the Largo, FL Best Buy store.

    I would recommend this to a friend