Customers praise the knowledgeable staff, particularly Daniel from the Geek Squad, for their efficiency and thoroughness.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
Pros mentioned:
Data transfer, Speed
Rated 5 out of 5 stars
Geeky as it should be.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek in 2 hours copied contents of old computer to new computer with a warning about new complexity gong from windows 10 to windows 11. Huge problem locating old files, as expected. Speed and precision excellent.
I would recommend this to a friend
Pros mentioned:
Great job
Rated 5 out of 5 stars
Thorough!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech did a great job of setting up my new computer.
I would recommend this to a friend
Pros mentioned:
Easy setup
Rated 5 out of 5 stars
Geek Squad set up my new Computer Perfectly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Tina was wonderful. She answered all my multiple questions while setting up the new hard drive and everything is working perfectly.
I would recommend this to a friend
Pros mentioned:
Great job
Rated 5 out of 5 stars
Data transfer experience with new laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I got everything I asked for and more. Great job!
I would recommend this to a friend
Pros mentioned:
Knowledgeable staff
Rated 5 out of 5 stars
Geek Squad - Sam
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad serviceman named Sam is excellent - really knows his stuff!
I would recommend this to a friend
Cons mentioned:
Appointment cancellation, Billing issue
Rated 1 out of 5 stars
NO SERVICE BY GEEK SQUAD
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This reviewer received promo considerations or sweepstakes entry for writing a review.
THIS APPOINTMENT WAS CANCELLED BY ME AND DID NOT HAPPEN. APPARENTLY I WAS CHARGED FOR IT???
No, I would not recommend this to a friend
Pros mentioned:
Data transfer
Rated 5 out of 5 stars
Setup of the new laptop
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent transferred my data to my new laptop. He did a great job. Thanks
I would recommend this to a friend
Pros mentioned:
Easy setup
Rated 5 out of 5 stars
Geek Me
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the Geek Squad! My Geek Expert set everything up and made it look easy. Everything works perfectly.
I would recommend this to a friend
Pros mentioned:
Knowledgeable staff
Rated 5 out of 5 stars
Geek squad service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great! Daniel the Geek Squad tech was so efficient and thorough. Highly recommend!
I would recommend this to a friend
Pros mentioned:
Knowledgeable staff
Rated 5 out of 5 stars
Geek Squad did a file transfer.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad did a file transfer from my 12 year old computer to my new HP. Prompt, courteous, and knowledgeable. No complaints whatsoever.
I would recommend this to a friend
Rated 5 out of 5 stars
computer upgrade
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This reviewer received promo considerations or sweepstakes entry for writing a review.
agent added additional computer storage. great job