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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11 reviews

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91%
would recommend
to a friend

Customers are saying

Customers praise the knowledgeable staff, particularly Daniel from the Geek Squad, for their efficiency and thoroughness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Pros mentioned:
    Data transfer, Speed

    Rated 5 out of 5 stars

    Geeky as it should be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek in 2 hours copied contents of old computer to new computer with a warning about new complexity gong from windows 10 to windows 11. Huge problem locating old files, as expected. Speed and precision excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Great job

    Rated 5 out of 5 stars

    Thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job of setting up my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Geek Squad set up my new Computer Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tina was wonderful. She answered all my multiple questions while setting up the new hard drive and everything is working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Great job

    Rated 5 out of 5 stars

    Data transfer experience with new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got everything I asked for and more. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledgeable staff

    Rated 5 out of 5 stars

    Geek Squad - Sam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad serviceman named Sam is excellent - really knows his stuff!

    I would recommend this to a friend
  • Cons mentioned:
    Appointment cancellation, Billing issue

    Rated 1 out of 5 stars

    NO SERVICE BY GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS APPOINTMENT WAS CANCELLED BY ME AND DID NOT HAPPEN. APPARENTLY I WAS CHARGED FOR IT???

    No, I would not recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Setup of the new laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent transferred my data to my new laptop. He did a great job. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Geek Me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! My Geek Expert set everything up and made it look easy. Everything works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledgeable staff

    Rated 5 out of 5 stars

    Geek squad service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Daniel the Geek Squad tech was so efficient and thorough. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledgeable staff

    Rated 5 out of 5 stars

    Geek Squad did a file transfer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a file transfer from my 12 year old computer to my new HP. Prompt, courteous, and knowledgeable. No complaints whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent added additional computer storage. great job

    I would recommend this to a friend
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