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Customer reviews

Rating 4.5 out of 5 stars with 78 reviews

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88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 78 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Knowledgeable techs. They were efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your guys are great. Very courteous and keep things today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, professional and helpful — great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, courteous and knowledgeable and thorough

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Excellent product very poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product very poor customer service.The oculus rift after approximately six uses left Eyelins stopped working. Tried several times with geek squad to get it fixed but told me it's not Best Buy responsibility. Trying to reach oculus customer support is impossible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents were AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents confirmed that the console was set-up, correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Took the time to go over everything with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and was patient sxplaining the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very patient. Courteous. I was very pleased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Oculus Quest 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One "Geek" knew a little about some things, the other "Geek" knew about other things. In the end after they left the Oculus froze and my husband hasnt touched it since then. If i could return it, i woyld. What a waste if money and their time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil was incredible. Very nice, patient, and thorough. We learned a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Notatechperson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had to tweak some things for me and they did a great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Fast and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my Xbox 360 installed, and the guys who installed it were extremely professional. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was great at setting up my system i would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt silly paying for the setup but, it was quick and easy and I am glad I did

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only hooked it up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came into the home, attached the correct cords and started downloading game while spending 20 minutes texting his friends. Did not provide any insight that would help me learn to use the device at all. Just stated "do this, then this ..." and figured I knew what this was. When asked to help me learn it he answered "if you have ten year old grandkids, they will know!" Except for the right plugs in the right place - he was useless!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Explained what was going on with my computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me understand what was going on with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Friendly! Knew what he was doing. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was really professional and we had plenty of conversation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are awesome people

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are knowledgeable and very helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup made simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad made their jobs look simple. Nicely done.

    I would recommend this to a friend
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