Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $251.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.1 out of 5 stars with 188 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the Roomba j9+ Self-Emptying Robot Vacuum's excellent cleaning performance, impressive battery life, and strong suction power as significant advantages. Many appreciate the advanced mapping and navigation features, as well as the convenient self-emptying function and ease of use. However, some users find the noise level to be a drawback. The robot's obstacle avoidance capabilities are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 188 reviews
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    It's amazing...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Roomba. The power is impressive even on the middle setting. Set up a schedule and the little robot does the rest. Highly recommended.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could say I love this, but I do not. I follow all the steps, did the mapping. This will not follow the map and completely misses areas or won't even go to areas. And the reviews that state it can handle dog hair is a lie. It can handle minor dog fur. Any large amounts of dog fur it cannot handle and it just gets stuck in wheels or it just rolls over it and does not pick it up. I am sorry i bought this.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J9+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    I like my new Roomba. This is my 3rd.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had tried one of the combo Roomba s, but it wasn’t right for my 99 year old house. I returned it and like this one much better. I also learned from setting up the combo that I need to be sure I moved all the small furniture items while it does the mapping. This is working mush better.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j9+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome equiptment

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellent addition,just set it and let it do it's work no more crumbs and dog hair on the floor would love to buy another one the bedroom upstairs

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it's very loud, it does a good job and let's you know what is doing as it's doing it. I would say, too that i like the empty itself, but not sure I'll like the price to replace those bags. Those bags appear very sturdy. The vacuum doesn't like to pick up pieces of paper kind of things so know that, but i totally love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice for light vacuuming.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this iRobot to vacuum upstairs after several times of taking our first iRobot up and down. It is on a schedule and all we do is make sure the floor is clear so it can do its job. We've been very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My Sweep Robot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great purchase! We can sweep all the house.; and can do it for stages. It is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product ! Works perfect cleaning all the rooms , the battery last very long , I really dont need to think about the robot ! Price was incredible !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    At least i can program 2 floors

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improve from thw previous models, still grabbing clothea on thw floor, it was to go around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Named it Buttercup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is advertised to do. Saves me time and effort. A little expensive, but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    2nd Attempt

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having to return the first purchase of this, the 2nd has worked out great so far. Have had previous version in the past and this one seems to hold a charge long enough to complete the job without having to go home and recharge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our second iRobot and continue to love them! It's easy to setup and the ability to send them to individual rooms is very handy feature. This model is newer than our current s9+.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j9+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Buy it!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot just makes my life very easy. I have two cats and a 11 month old baby that crawls everywhere... I run this robot once a day in average and it gets the job done! I can feel it on my bare feet that the floors are cleaner. It is not perfect, but it does get 90% of the dirt on our living area. Very happy with the purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    User friendly + Quiet

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! It learns as it goes, is easy to use in the app, and is quieter than previous models. This was a gift for my mother and she has found it easy to control, maintain, and use.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j9+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 4 out of 5 stars

    Qulity Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would purchase again, struggles to get a deep clean. However, does help maintain clean & kept household.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    really good but not perfect

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great roomba, good tracking and room knowledge, the new cameras on the front are nice to let you know where under the bed or couch your cat left a toy or your sock behind. only reason I didn't give it 5 stars, doesn't pick up the cat hair the best off medium shag carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. It’s amazing It definitely takes away the stress from sweeping everyday . Love it

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j9+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this unit to replace an old one that died. It looks the same on the outside BUT it does a much better job. The cleaning is superior. I would recommend it it.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j9+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Love my new Roomba

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my j9 Roomba. I have an old Roomba which I like, but this new Roomba does a much better job. It takes more time to map the floor space but so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little robot.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robot vacuum and after a few weeks I'm very pleased. Quite smart, easy to set up, and does a great job. No complaints. I'm impressed with how it navigates around temporary obstacles.

    I would recommend this to a friend
Sponsored