Customer Ratings & Reviews
- Model:
- S955020
- |
- SKU:
- 6344792
Customer reviews
Rating 4 out of 5 stars with 1592 reviews
(1,592 customer reviews)Rating by feature
- Value3.6
Rating 3.6 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the Roomba s9+’s cleaning performance, mapping features, suction power, ease of use, self-emptying capabilities, and pet hair removal. However, some users note that the robot can be noisy and that its navigation system and battery life could be improved. Concerns were also raised regarding the robot's reliability and the relatively high price point. Overall, the positive feedback on cleaning and convenience is prominent, but potential buyers should consider the reported drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performanceCons mentioned:Navigation
Rated 5 out of 5 stars
This is great with a few quirks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To begin with this is a great sweeper. I like the home base having the bin as it saves on having to clean it after runs. It works well, but dont expect it replace a good cleaning by a hand held. I use this daily mainly for dog hair and general dust. It handles them very well. I have the Google next max and tell it to clean every morning while I go upstairs to do my workouts. The map learning does work decently well, but it seems to just love some rooms over others and takes many many training runs for it to learn the rooms. So the cons are that it does not do well around a table and chairs it constantly got stuck. I also have a medium pile carpet in one of my rooms that this thing just cannot handle. So I had to block this room off with barriers to not allow it in that room to clean. This also requires a good amount of light to work as its sensor is light based, which may be a draw back for some as you cant have it run at night unless the rooms are well lit. After all is said and done I'd still buy this again, because I love to just say "hey google, clean mud room" and off it goes.
I would recommend this to a friend - Pros mentioned:Suction powerCons mentioned:Noise level
Rated 4 out of 5 stars
Powerful Suction! Breaks easily
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cleaning power!!! Can hear and see the suction power! Be careful not to suck up anything big. Mine I had to return because Black Plastic Pieces from suction exhaust broke loose…. Started making loud noise, tried to figure out what was wrong, couldn’t figure it out. It lasted for 29 days before breaking.
No, I would not recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Its nothing special
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, but not as well as you vacuuming your own floor. Super noisy.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Robot works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this vacuum robot to get the little stuff I drop, cat hair and other stuff. It works great on carpet and hardwood. I learned to pick up the little stuff that could get caught in the vacuum when it picked up a cat toy. It does not bother the cat dishes, but it gets her toys. I called iRobot customer support because it started making noises after it got stuck with a cat toy. They listened to the operation of the robot on the phone and determined the cause of the noise. They sent replacement parts in a few days. The noise is gone now. Run it in training mode until it figures out your rooms. It gets caught while training and sends messages in the app. This works great as it helps me know there is a problem so I can fix it quickly. If I can't get to it when stuck, it shuts down so it doesn't use up all its battery. Now it runs with Alexa as I wanted when I purchased it. Its a pricey setup, but it works the way I hoped it would. Very happy with the purchase.
I would recommend this to a friend - Pros mentioned:Mapping, Self-emptying
Rated 5 out of 5 stars
I would give it 6 stars.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an adopted dog that sheds really really bad. The hair mess requires daily sweeping. After 3 months my wife was done. I had to find a solution. I’m vacuuming as I write this review! No the roomba s9+ is. I’ve have had this unit for 4 months now. I absolutely love it. My entire house is hard floors with some area rugs. I was afraid the dog hair and different surfaces would be too much for a roomba. Not at all. When it gets full it goes back to the charging/emptying station empties itself and goes back to work. Be patient while it maps out your house. It took several hours, and I actually thought it had lost its mind while mapping my house. I had it map the house without running the vac to save battery usage. The little edger brush found so much dirt and hair under trim and appliances. I was disgusted! I have to change the bag and I blow out the filter in the vac about every other month. If you have a shedding dog, or just like a clean house, buy one now!!!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great unit even in the toughest conditions
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I breed birds as a hobby! My room gets filled with seeds. I would spend so many days clean the room. This vacuum works twice a day. room is clean when I show up amazing I’ve tested it works.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Let's Roomba!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! We have 3 cats, and this device cleans and finds every shedded hair, and ordinary dust and dirt in the house. I was sceptical at first, but am now a huge fan. This thing does the job!
I would recommend this to a friend - Pros mentioned:Suction power
Rated 4 out of 5 stars
i7+ Compared to s9+
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an i7+ that didn't hold up. Replaced it with the s9+. It took forever to get a map of the house going on the s9+ and because I couldn't get all the cords out of the way it hung up everytime on my bed control cords. I ended up having to block off a bizarre area on the map that doesn't exist. Now that I have a map and can block areas from cleaning, it's all good. Otherwise, this is a dream, I just hope it holds up better. I think the reason I don't have to clean balled up hair from the wheel, the bars, and the arm all the time is it has enough suction to actually sweep this up compared to the I7+. The basket design is much better: easier to access, easier to clean and the filter doesn't clog as quickly. It cleans longer between charges. I would recommend this one over the i7+. Now if the filter replacements were reasonably priced I'd be ecstatic.
I would recommend this to a friend - Pros mentioned:Ease of use, Mapping, Self-emptying
Rated 5 out of 5 stars
Best Roomba yet
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding unit. We have had 2 other Roomba’s and this one just the best job by way. Easy to use. Easy to map the house, easy to create exclusion zones to keep it out of areas you want it in, and it empties itself.
I would recommend this to a friend - Pros mentioned:Suction powerCons mentioned:Noise level
Rated 4 out of 5 stars
Good and powerful machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good and powerful machine. Below are the pros and cons Pros: powerful, good suction, good build quality, cleans good, self cleaning is the best, navigation is amazing Cons: expensive, slow( I have 3 level house and it takes 1 and half hours for each level) and noisy (no way you can turn it on in the night while sleeping.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
It beats my 980 hands down!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a 980 that met it’s untimely death last year about the same the i7 came out. I thought that was the vacuum of my dreams because it emptied itself. Well I never got around to purchasing that one and then the S9 came out. I couldn’t resist any longer! I have not been disappointed! The only advantage the 980 had was it handled throw rugs better. The S9 has superior suction so it doesn’t manage those well. I can forgive that trait because it does a fabulous job on pet hair! I have a Maine Coon cat with very long hair and another cat with silky fine hair. It gets up every last hair, litter and more! Unlike the 980, due to the improved suction you do have to be more careful with shoelaces, power cords, etc. However, I can handle a little more caution for completely clean carpet, tile and wood floors!! It is on the pricey side, but with the new mapping technology once it maps your home you can program what rooms you want cleaned. No longer is the choice all or nothing!!
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Battery life
Rated 5 out of 5 stars
This thing is a beast!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried several other robot vacuums first, before deciding to pull the trigger on this one. I was put off by the price, but if you can swing it, it's worth every penny. It cleans very well, especially the pet hair. It's relatively quiet, and cleans each room in a very methodical precise way. Also, not having to empty the bin after each cleaning is a huge benefit, especially if you've used robot vacuums without this feature. The only thing that I'd ask to improve in a future model would be the battery life. It's just fair. For example, it can't clean my living room and one bedroom on one charge...it'll have to stop at some point during that "job" to recharge for a bit. It does pick up where it left off, so I guess it's not a deal breaker. For the price though, I'd expect a better battery life.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Navigation
Rated 5 out of 5 stars
Thankful for our IRobot
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had our IRobot for just over 3 months now. We run it daily, every morning as our day is starting. It works amazing and has been a huge help in keeping the dust down and just the house cleaner overall. We have changed the bag out each month, but probably could have gone longer. It does need “help” sometimes, with two kids, two dogs and a cat, it has ran over and tried to vacuum up Nerf Bullets and we have to go get them out, or tried to vacuum up the kids cords or dog toys left out, he tries to keep going, but if his wheels are stuck he will turn off. We have Alexa and it has been great to be able to tell Alexa to have M-O vacuum the kitchen. The app works great and gives suggested cleaning zones and lets you set a schedule.
I would recommend this to a friend - Pros mentioned:Self-emptying
Rated 5 out of 5 stars
iRobot - s9+ - Love It!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had iRobots for years. We just bought the s9+ and we love it. I love that it empties without me having to remember every time. It vacuums well and covers a very large area.
I would recommend this to a friend - Pros mentioned:MappingCons mentioned:Noise level
Rated 5 out of 5 stars
So this is what life in the 21st century is!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty amazing machine once it gets its act together. You do have to be *really* patient for the first week or so, as it takes several passes of several hours each for the robot to learn the full contours of your home. It makes lots of mistakes and assumptions in the process. But watching it learn, pace by pace, is incredibly interesting. It is noisier than we expected, pretty much the same noise level as a regular standup vacuum. The charging/emptying base is incredibly valuable. Overall, 5 stars and quite a sight to see the first time you let it loose. This is what the Jestsons had in mind!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Excellent Machines
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We now have two roomba S9+s. We have one on the main floor paired with a Braava M6 and another on the second floor. The main floor is hardwood floors with some tile. The second floor is primarily carpet. The S9 is excellent on all surfaces. It is very easy to set up and maintain. The Braava M6 mop does an superb job on both the hardwood and tile floors. We also have a few persian carpets on the first floor. The S9 is great on them. We love that you can create very precise schedules and cover your whole house multiple times a day.
I would recommend this to a friend - Pros mentioned:MappingCons mentioned:Noise level
Rated 5 out of 5 stars
Glad I finally caved.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been thinking about getting a robot vacuum for a while. After polling friends and reading over reviews I decided to go with the s9+. It’s a dream. I have it do my high traffic areas daily and have created a map for upstairs and downstairs. It’s no louder than a regular vacuum and it doesn’t seem to bother my cats or my dog. Word of caution to pet owners!!!! Run when you are home. My poor fog walker had the misfortune of coming in to a roomba trying to dock after running over an accident of poop. He graciously cleaned my floors so I’m not aware of the true horror he experienced. The roomba was GROSS. However, I was able to clean thoroughly and Wall-E is back to performing at his top form.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love this robot!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tool to have. It takes longer to vacuum the house then I would take on my own but I DON'T HAVE TO DO IT! We have a lot of wood floors and area rugs and really only use this on the first floor. Works great on the floors and low pile rugs/carpet. We had a super high pile shag rug that the robot couldn't even get on let alone vacuum. We replaced the rug and kept the robot! The automatic dirt disposal is great too. We just empty every month and don't really have to think about it. We vacuum much more frequently now and it shows. You do have to make sure the big items are picked up though, electrical cords, bottle caps, etc. as it will suck them up and get jammed.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction power
Rated 4 out of 5 stars
Great suction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much more suction than the previous version but why in the hell did you take away the way to pick it up? The little area on the old one that you could slide your fingertips in to pick up was very helpful. Now just gotta grab the whole unit by the roller end to pick it up.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use, Self-emptying
Rated 5 out of 5 stars
It’s amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Love that it empties itself. Does well on hardwood floors and carpeting. Only a few spots it doesn’t get to (some corners, and space between toilet and wall). Nice to be able to set which rooms to clean.
I would recommend this to a friend



















