Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $305.99
Clearance
The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the Roomba s9+’s cleaning performance, mapping features, suction power, ease of use, self-emptying capabilities, and pet hair removal. However, some users note that the robot can be noisy and that its navigation system and battery life could be improved. Concerns were also raised regarding the robot's reliability and the relatively high price point. Overall, the positive feedback on cleaning and convenience is prominent, but potential buyers should consider the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,592 reviews
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Pricey, but at least it works REALLY great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans really well (tested it out with my own empty vacuum after the Roomba did it's pass--barely picked up anything!). I have an American Eskimo Dog that sheds A WHOLE LOT and running this (at minimum) twice a week keeps my carpets and hard floors looking great and staying clean. Mapping feature is excellent too, and works well with Alexa. Very pleased--no more manual daily touch-ups, just program this an go!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this product!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one I have owned. I love the product does a fantastic job. If you have pets this is a must have item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best Roomba Ever w/ Room to Improve

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it’s quite magical. I have no issues with setup, training the smart maps or using the app. It does an impressive job intelligently navigating and maneuvering over hardwood, area rugs and short-pile carpet. Areas to improve: 1) The HEPA filter system. Suction degrades quickly when the filter needs replacement, and there is no sensor to notify when it’s that time. With moderate use, I’m replacing the HEPA filter after just 10 days. 2) iRobot could provide more information on how smart maps work and how to make the most of the feature. 3) Include a longer warranty - two years seems more reasonable than the included one year of coverage from iRobot.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Easy to control via smartphone and smart devices.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved into a bigger home, and this seem like an ideal option for faster cleaning. It's been great thus far, I can control it via the app when I'm home and or away. Another plus is the ability to link it to my smart home device, in my case Amazon Alexa. After the first use, it left our home super clean, above my expectations. It also will create a map of your home, after a few uses it will remember and create a map you can view in the app and from there select when and where to clean. So awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Excellent assistant!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited a few years before buying a Roomba in the hopes of finding one at a good discount but after a recent move, I opted to combine the Roomba and Braava Jet. I can’t say enough positive things about this set up. The more I use it, the smarter it gets at figuring out the space. Having an entire level of hardwood and dogs, makes it tough to keep up on all the loose hair. This system takes the hard work out of it for me. I actually picked up a second one for my second floor! You won’t be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Self-emptying

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old Roomba and loved it. Got this as a Christmas gift and love the updated features like setting up a map so you can specify which rooms you want cleaned and in what order. Love that I don't have to empty the bin every time it runs. I have been running it every day since 12/30 and still have not had to replace the bag.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    perplexed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had the 980 roomba for about for or five years, it works amazing. so when i saw the self cleaning system, i was very excited. i first purchased the i7 plus since the 9+ was so much more expensive. i used it for 3 weeks but the suction was no where near the 980, neither was the battery life. so i bit the bullet and bought the 9plus. the issues wit the 9+ is that it is very close to the ground, so it cant climb the smallest floor rugs, secondly the rollers being on the front, it constantly gets stuck on stuff the 980 doesn't which has the rollers in the belly. i went 3 weeks without one full cleaning because it always ended up stuck on the side of a area rug or any string. the roller in the front is a detriment not an advancement. the second my app would tell me the 9+ was stuck i would call on the 980 to star vacuuming and always finishes with no issues. So after 3 weeks, this one is going back too unfortunately. Roomba needs to make a 980 model with the same suction and battery life but with the self cleaning bin. For now i will just have to wait and self empty the bin of the 980.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect prosuct

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a dog at home which reaulted in tons of hair on the floor. This product cleaned my floor well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good but very noisy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, able to go onto carpets and usually stays in service but prone to getting stuck and is quite noisy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum is great, AI sucks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuuming is the best. Can’t beat it. But, it’s stupid. It thinks connections between rooms that are there aren’t there, vice versa. Also, it’s so loud.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I Robot A.K.A. Mr. Clean

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!!! This was a Christmas present from my son & boyfriend, But it was something I wanted to make my life easier my whole house almost is carpeted & I have 2 dogs a Golden ( lots of hair ) & a Rottweiler ( so so on the hair ) After a few days of what seemed to be running day & night it finally learned my house & I have it on a schedule now for 11:00 AM every day!!! What I did first was with my Dyson I vacuumed real good & intend to still use once a week just for good measure and so Mr. Clean ( that I named it ) don't have to work as hard & plus the only unfortunate part is it doesn't do steps. ( sad ) wish they would figure out how to make this thing do steps then I would be golden... I did and always do on major purchases buy the extended warranty and after reading a few reviews I may or may not need it but I always like to play it safe. I have had 3 jams to clear so far of bigger dog treats which kinda confused me as to why it would try to pick up something so big as opposed to going around it... That being said I always pick up in the earlier AM all the dog toys and chewys & put them in their bin but how do you tell a dog the floor is about to be vacuumed don't pull out your toys lol... So from time to time there might be something I am unaware of. Surprisingly enough & I am a little confused but it's been running daily empties itself atleast 1 time during it's scheduled cleaning & has been doing so since December 27/28th & to date hasn't told me the bag is full yet, But I also been taking the Golden like every other day while on his walks & give him a good brush out so maybe that's why??? Either way like I said being a little handicap physically this so far has been a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love my new robo vac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate vacuuming. That is why I bought this item. I named it Hazel. She will clean any part or parts of the house or the whole thing. She does a great job, not too noisy, empties the dirt into the major bin herself. App is easy to use. You can use her once a week or do just the halls every day. I don’t schedule her but you can. I am very happy with my purchase. She does a thorough job. I can be doing other things while she is vacuuming.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    great cleaner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with it still learning the house layout after several times running cleaning cycle I have 2,000 sq ft house. Great cleaner as far as suction picking up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    On the fence, when it works it works great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our unit for a couple weeks now. For the fist several days it was responding to commands through Alexa with no issues and operating with great results. Suddenly it is no longer responsive to commands and every time it starts to run (sent through iRobot app) we are now getting error messages for a filter issue or the unit will stop in the middle of the floor and get a “stuck” error. For the price of the unit I would’ve wished for a better result after a couple weeks of operation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Mapping

    Rated 5 out of 5 stars

    IRobot s9+ works great!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for a month now and So far the iRobot s9+ has been working great! It was easy to setup, mapped the house perfectly and has been vacuuming like a champ! I love the way you can label the rooms, setup the room dividers, and best of all set up “keep out” and “clean” zones!! It works great when you set up a cleaning schedule as well. There is nothing I Don’t like about this robot.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Personal helper

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Although it does keep going in areas I’ve blocked off. Otherwise it’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what we wanted. Does a great job of cleaning the floors. Once set up does a complete job of covering the floors. Do NOT consider the Roomba to be noisy as described in other reviews. The mapping function is a pain; frustrating to get done, required multiple attempts to complete and direction/suggestions are not available. The Roomba does struggle with some of the area rugs particularly those with longer nap. Setting up "no fly zones" works well to alleviate the issue. Would certainly recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction power

    Rated 5 out of 5 stars

    Works like a charm!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and does the job! I have two dogs and 2 cats. The s9+ model has the power to vacuum! Its also super smart and has mapped my 2000 square-foot home. It will get around every chair leg, under the coffee table, and adjust until every square in is vacuumed. The 21st century has finally arrived!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best robot vacuum to date

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this Roomba. I have owned so many different robot vacuums from earlier versions on the Roomba, Neato and D Bot and all of them had their pros and cons but the biggest con all of them shared was the bins got full fast! I have 2 dogs and 5 ferrets so my house is always hairy and the bins filled up after every vacum run, sometimes they would get full before they were done cleaning and you would end up with hair balls all over the place because the vacuums bin was full and couldn't pick up the hair. With the s9+ this issue is no more with the vacuum base, after every cleaning the roomba will dock and clean out its dirt bin, if the roombas bin gets full mid run it will go back to the dock, clean its bin and go back out so you always get a great cleaning! This is truly the closest vacuum that I can say is truly hands off. I have the change the vacuums bags about every 1.5 months give or take but I send my Roomba out every day and I have multiple animals. The app is great and very easy to use and you can create no go areas and section off your house in rooms. You can even go as far as telling roomba which order you want it to vacum rooms! If the roomba gets stuck, not only can you play as sound to help find it but you can also look on your phone and it will show were the roomba is at on your home map! I also got the Brava M6 mop which is iRobots new smart mop, they will actually talk to each other so I can send Roomba to go vacuum and as soon as its done the Mop will go out and mop the area. Overall I HIGHLY recommend the s9+, Yes its expensive but it's well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Self-emptying

    Rated 5 out of 5 stars

    Great timesaver!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love waking up and seeing vacuum marks on my carpet in the morning! Very easy to set up and use through the app. This vacuum does a great job at vacuuming on both my tile floors and in my wall to wall carpet. I don’t have any area rugs so I can’t offer any insight there. I also love that it empties itself. With my other roomba, I had to check it every time I used it to vacuum because I had to clear out the dog hair. With this model it is not an issue. Love!!

    I would recommend this to a friend