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Customer Ratings & Reviews

Your price for this item is $305.99
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The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the Roomba s9+’s cleaning performance, mapping features, suction power, ease of use, self-emptying capabilities, and pet hair removal. However, some users note that the robot can be noisy and that its navigation system and battery life could be improved. Concerns were also raised regarding the robot's reliability and the relatively high price point. Overall, the positive feedback on cleaning and convenience is prominent, but potential buyers should consider the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,592 reviews
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba s9! It has good suction..a little louder than the older Roomba's I've heard...but for a more powerful suction I'll take that. The only problem I've had is with the app. It needs some work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the BEST! We’ve had this for a few months and it’s been the best thing ever. Just schedule it to clean and forget about it, we have had it get stuck a few times but not many. Definitely recommend this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    S series Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice not having to vacuum every day. But this is not consistent. Misses spots and sometimes takes forever to complete a job. But we’ve only had the machine for about a month. Maybe it’s still learning???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this thing. It was WELL worth the money. She had a great time setting it up, and I admit it's fun to watch it learn the house. If you’re on the fence, just do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba Magic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Roomba Ever... The only issue is that the rollers get damaged in a few months, but overall the strongest & the most reliable Roomba

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self Empty and Google Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. The self empty feature is a must have. I also love that it connects to Google home and you can setup rooms for it to clean without cleaning the whole house, very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the work for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several roombas and this one has corrected all the complaints I had about the others. Does a great job and has not missed any spots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little helper!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family's favorite! We tied it to Google's monitor and it now just cleans where needed when needed with just a voice command!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent! iRobot did it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge improvement from my 650 series, easier on the walls. Easier on the app to program. It did require more cleaning stops at first but that was only the first couple days. Seems to be fine now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can’t go wrong with a Roomba!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba is a lifesaver, especially when programming with cell phone. So very convenient. Gives me time to do other important things. Dies a great job cleaning all types of floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rusty our cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than expected! It took some time to map our large house. Now I can have it clean the whole house or just a room or two. Battery last over an hour then it returns to the base to recharge and continue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For Full-time working mom

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full-time working mom, buy this will save you a lot of time cleaning. What you need to do is to organize the small pieces such as your kids' Legos, socks....... Cheaper than the cost of hiring house cleaner.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Problematic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to contact customer service and everyday get my first unit replaced. Hopefully the second unit is better. Constantly got error 21 or 43 navigation errors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So good we bought another one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvements to the Roomba over the one we bought years ago. Still a great way to keep the floors clean and not have to lift a finger!!!

    I would recommend this to a friend
  • Pros mentioned:
    Self-emptying

    Rated 1 out of 5 stars

    Restarts Required Everytime

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product for 5 months. The vacuum cleans well and the tower to empty the bin is a great feature. Every time I run the Roomba s9+ it stops in the middle of the room and says it can't restart. After much effort on my part the vacuum eventually restarts. This is supposed to be a product you can schedule to run without you to start it. I wish I returned it when I could have for a refund. Fortunately I purchased the Best Buy extended warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great. Carpet, tile, wood floors, rugs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Passed the test with my wife. Extremely happy. It takes a few days for it to sort itself out with the rooms. But after that clear sailing. Use reusable bags. 2 kids, 2 cats, 3 dogs in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better then the 800 series. The design change helps it from getting stuck as often and the gps is a wonderful thing. You can program the sweeper not to go on certain area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old samsung robo vac with the Roomba s9+, and you can tell the difference. The Roomba s9+ picks up way more then our old one. We run this twice a day, dont even need to sweep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom's GREAT helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased it my wife said it's a waste of money. Half a day later I am the best husband in the world. Easy to setup and forget it. It will let you know when it needs something.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor performance on carpet, gets stuck ALWAYS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item looks nice but there’s a big issue when on carpet. It struggles to vacuum the carpet! No issue when it’s on the wood or ceramic tiles, has great suction. Called iRobot, we were told they’ll send us a pair of replacement rubber brushes but they sent a size smaller than what this iRobot is actually using so it’s useless. If possible avoid buying this item.

    No, I would not recommend this to a friend