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Customer Ratings & Reviews

Your price for this item is $305.99
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The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the Roomba s9+’s cleaning performance, mapping features, suction power, ease of use, self-emptying capabilities, and pet hair removal. However, some users note that the robot can be noisy and that its navigation system and battery life could be improved. Concerns were also raised regarding the robot's reliability and the relatively high price point. Overall, the positive feedback on cleaning and convenience is prominent, but potential buyers should consider the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,592 reviews
  • Rated 5 out of 5 stars

    Rumba "Johnny 5"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has gone well. "Johnny 5" is learning our plan. We've had to remove a few tasseled rugs bit worth it for the convenience of the robot. Self emptying... a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been a life saver seeing as how my spouse and i both work we can set up a schedule and it does what its supposed to

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad experience - Open box item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an ‘Open box- Excellent’ rated item. Very much disappointed.The item had heavy wear and imperfections . Came with no original box , no manuals and no accessories. Even the filter that came with it was dusty and dark. After a full charge , the vacuum lasted for about an hour before it went to charge which is not acceptable! Returned the item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction power
    Cons mentioned:
    Navigation, Noise level

    Rated 4 out of 5 stars

    Easy setup, mapping takes some time, non-reusable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba s9+ has a fairly easy setup. Follow the steps in the app and you're good to go. You can start running the vacuum, as a vacuum, right away but functionality really comes into play once it's mapped your space. I ran about 3 vacuuming runs and a map was still not generated. On the forth run, I had trouble where the robot would spin in circles. I re-booted the vacuum and set a mapping only run. That last mapping only run finally generated a map. I haven't had any running in circle issues since. Fingers crossed. I found out later it's best to do mapping only runs first to generate the map more quickly. Once you have a map, you can set favorites to vacuum a specific room or area. You can then use those as commands through Alexa or Google Home. Overall the s9+ does a good job of picking up the dirt. You can hear it change suction power as it goes from carpet to wood or vice versa. The volume level at any point isn't all too loud. Better than earlier versions for sure. When it self empties on the charging base, that can be rather loud. Speaking of the self emptying base, one thing I don't like about the Roomba s9+ is that the bags are not necessarily reusable. If you took some time, you could pull some bulky dirt out through the hole but they are designed to be disposed of. In my opinion, they could probably go through a few full cycles before they become less effective. If you search around, you can find 3rd party bags that have a zipper so you can more easily reuse and get a little more life out of one bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far. With four dogs it works daily and the bags don’t hold up as long as advertised. Not having to mess with the roomba daily is the best part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Room a s9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great takes a couple runs to map your floors but seems to be getting better. But the cleaning is great we have three small dogs so you can imagine the small hair we get and the vac gets them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba S9 - 9550 Self Emptying Robot Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mapping wasn't quite as easy as my other Roomba 960. The extra power is nice and the map editing features are nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IRobot S9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It picks up great and clean really well. I am so glad my husband gave me this for Christmas 2022.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Robot Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum has exceeded my expectations on how well it picks up dirt and dust from the floor. It is used on both the tile and carpet and it does a fantastic job on both types of floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have Roomba!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba. Named her Eva. She takes great care of everyday debris, and I only vacuum corners, etc. once a month now. Keep it clean, and it will perform.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn’t all it’s supposed to be.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well on an unobstructed hardwood surface but, gets stuck very easily and was not as good as we had hoped for so we ended up returning it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No more sweeping for us!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. I've been wanting this product since the first version came out a few years ago. It was worth the wait as this model has been proven to be the better one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My name is randy and I have had this vacuum cleaner for 3 months it is working perfectly this is one of the best robot that I have purchased 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed my life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two cats and two dogs. I was spending every Saturday morning vacuuming or sweeping pet hair off the tile. This great machine we named Rosie cleans three times a week. Love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not quite as robust as the i7

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily, I kept the i7 for the basement. She'll be returning to the living room. Can't find base. Just bangs against the nearest wall until it runs out of power. Tried all the resets they recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife's birthday. Have had it for almost a month. She loves it. Had one issue with it wanting to clean itself to often. Wife called support and they were extremely helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for day to day upkeep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 (Yes 3) dogs. With laminate wood flooring and rugs... the Roomba keeps it all hair free! I go through about two vacuum bags a week with all the hair. Soo worth my money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    irobot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our IRobot works really well. We have Wood, Tile and Carpet and it makes transitions with ease. I have noticed that it does get hung up on some areas in the carpet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Junk. Don't buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool design, terrible implementation. Gets constant "I'm stuck" errors even when in the middle of a hardwood floor. This is Error 31... google it. Very common, and iRobot does not have a fix for it. They just promise to send a replacement, but then they inform you there are no replacements available. Run away! Run like the wind! I returned mine after a week of struggling with it and the inept support dept.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It does such a good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from an older model. It is more powerful, better software, and more versatile. I really think it is worth the cost.

    I would recommend this to a friend