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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.4 out of 5 stars with 974 reviews

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Rating by feature

  • Quality

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the ease of use, affordable price, and performance of this 1.7 Cu. Ft. Over-the-Range Microwave with EasyClean. Many appreciate its size, design, and appearance, noting that it looks great in their kitchens. However, some customers point out that the microwave can be noisy and that the timer function is limited. Other minor concerns include the door's sturdiness and the vent's loudness during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-14 of 14 reviews
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    It works. Noisy. FAR smaller inside; same OD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outer dimension same as replaced but inside is MUCH smaller. Makes a rubbing noise as the dish turns. Still, can't be less reliable than the Samsung it replaced...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You can do better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent the Geek Squad to install our new LG microwave. The install went reasonably fast and though a bit of dust and dirt was left behind, the work was done to completion without major fit hassles. Unfortunately what we thought was a good product turned out to be a disappointment. The unit, quality wise, is just ok but the real disappointment, we did not realize, is the unit does not have a countdown timer. My wife utilized that feature constantly in our old unit. Based on the hassles and cost of replacement we will live with it but LG truely cheaped out on an essential feature. Hard lesson learned.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi and thank you for your feedback! I can definitely understand your frustration with the unit not having a countdown option, especially if that is a feature you use on a regular basis. I will be happy to pass this along to our research and development team. Please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport if there is anything we can assist you with. ^EJ LG

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Excepted better features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave performs well but is very loud and the number panel does not light up. Have to keep flashlight on counter to see the panel at night. Does not quick start feature. My 20 year old microwave offered more.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to see your microwave did not meet your expectations and we appreciate the feedback regarding the control panel and needing a quick start feature. We will pass your feedback to our design team for consideration as we produce future models. If you're in need of some guidance with using your microwave, please head to our support page at @LGUSSupport on Twitter so a specialist can help out. ^CP LG

  • Rated 2 out of 5 stars

    Broke after one week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit against my better judgement. I have not had good experiences with LG products except the OLED TV I purchased. This is just one in a long string of bad experiences with LG products. The unit fits well where I mounted it. It is approx 4" less tall than the Maytag it replaced. Only wish it held up as well. After one week the turn table stopped working. While waiting for the service company (Which 4 weeks later will get to the repair) I have used the microwave without the turntable operating. The unit seems to heat stuff up just fine. Just wish I had listened to my better judgement and bought anything other than LG.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi and thank you for reaching out! I hate to hear your microwave turn table stopped working. This is definitely not what we expect from our products. If we can assist you in any way, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ LG

  • Rated 2 out of 5 stars

    not what I thought, and somewhat loud.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK, but I did not realize that there was no timer besides the cook timer. Also bought it because of the multi layer cooking levels, but did not know that the metal rack must be removed each time if not cooking multiple items at the same time.It's a large rack and difficult to store since I don't often cook multiple items at the same time.You are posting a picture of purchased product.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks so much for the excellent review. Such detailed information really helps our R&D team understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the microwave did not meet your expectations. ^CP LG

  • Cons mentioned:
    Timer

    Rated 2 out of 5 stars

    Basic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very basic microwave. It does the trick but doesn’t have a timer or the ability to stop the turning.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane LG

  • Cons mentioned:
    Timer

    Rated 2 out of 5 stars

    Subpar microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good but that’s about it. Couldn’t believe it when I got home that it didn’t have a timer. Really? No timer??

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Loose Handle

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door handle loosened within a month of use. Technician came out to "adjust" or "tighten" twice before replacing the handle. Within 3 months it loosened up again. By then, we just didn't want the inconvenience of having to report it and waiting around for a technician.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Cons mentioned:
    Vent

    Rated 2 out of 5 stars

    The vent is not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this some time last year. The vent is not too great but the microwave functions are good.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear that the venting is not up to your standards. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH LG

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Works great but GOODNESS IS IT LOUD!!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but GOODNESS IS IT LOUD!!!!!!! Wouldn’t buy it again nor recommend it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not a recommended microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works fine, but the fan is very loud!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 2 out of 5 stars

    Not happy with this microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave vibrates loudly when it’s first turned on then vibrates periodically throughout the entire cook cycle. Runs extremely loud. Now we’re stuck with it due to 15 day return policy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vent is very week. It does not draw in the fumes as well as it should. Food cooks, defrosts, and warms very slow. Not as good as my old Frigidaire 20 year old microwave.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This microwave has eight auto-cook options to take the guesswork out of cooking times and 10 power levels to prevent overcooking. The LMV1762 is 1000 watts for great cooking power. If you're in need of some guidance with using your microwave, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Rated 2 out of 5 stars

    Good over the stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I took it out of the box it had a small dent on the front. Disappointing.

    No, I would not recommend this to a friend