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Customer Ratings & Reviews

Your price for this item is $2,199.99
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Customer reviews

Rating 4.3 out of 5 stars with 1915 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 127 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    LG French Door, Ext. Water & Ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size with optional retractable shelf for taller bottles/items when necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Cool refrigerator!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and functionability of this fridge. You can set the temperature to wherever you want it. It keeps everything cold and the freezer drawers are amazing! I also love the alarm when someone leaves it open it definitely let's you know.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    LG French Door Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the LG French Door Refrigerator as a part of a 4 appliance upgrade for our lakehouse. We went from all white appliances to stainless steel and our kitchen looks brand new! The new refrigerator has 27.8 cu. ft. and is large enough to handle guests and family members that come to visit. Our only concern is the compressor on the refrigerator makes more noise then we are used to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Excellent Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this fridge for over a year and it is still working strong and no issues. I love the size and how it looks very nice in our house.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    I loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, it doesn't make noise and it has a lot of space

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and spacious refrigerator. Its a Little bit bigger than expected but it is beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Roomy LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our new LG refrigerator. Lots of room and two freezer compartments for flexibility. Instant water and ice for all the athletes in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our needs. Easy to clean and the water and ice is a nice benefit.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space this refrigerator has and open doors.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, and size. Great size for purchase amount

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size, Storage space
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Great looking, lots of storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for almost 3 months and are very happy with it. The refrigerator section is huge. The double freezer makes it very easy to organize frozen goods, and it seems like it holds more because it's so easy to organize. It looks very nice, is easy to keep clean, and the doors hold magnets. I've had to open the ice drawer to unjam ice twice now but that is very easy to do. The ice dispenser doesn't hold a lot but you can empty it into the provided container to keep in the freezer if you want to store more ice. The wi-fi isn't useful as you you can set target temperature but can't see the actual temperature, so I've turned off wi-fi. I only have two minor negatives. I wish that the shelves pulled out - I have to stand on a small stool to reach into the back of the upper shelves. And dispensed ice tends to go all over the place, something about how it dispenses. But other than those two minor items this is a win so far!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage space
    Cons mentioned:
    Door design, Ice maker performance

    Rated 4 out of 5 stars

    Pretty good fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good fridge. I prefer the fridge w a middle drawer. This one you have to open the whole top (both French doors) to open the inner large drawer where we stored most used foods kids grab. The shelves are glass do you can see items. The side baskets on the doors are reasonably sized. Its been about 2 years and the Ice maker might be going out. It’s also very small ice maker cubicle. Never made it through a dinner with everyone home without running out. The freezer space is pretty on point. I do like that!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size, Storage space

    Rated 5 out of 5 stars

    Very Happy With our Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator! Food doesn’t get pushed to the back where you can’t find it. The brilliant layout makes it so easy to store and organize everything. Very roomy inside! Love that it doesn’t take up too much room in the kitchen. Ice maker/water dispenser is amazing! It’s quiet and beautiful too! It keeps everything at a perfect temperature, Thank you, LG for making a product! Got a great deal at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Excellent French Door Smart LG fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent LG fridge Spacious and sleek — this LG fridge has completely upgraded our kitchen! Whisper-quiet operation and a beautiful stainless steel finish. Very satisfied! The smart features and energy efficiency make this a worthwhile investment.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this refrigerator for a couple months now and so far so good. It has plenty of room and keeps food and drinks cold like it should. There are drawers that can be set to deli, vegetables, or fruit. It keeps those items super fresh. I've read reviews about noises but found that I can barely hear it running and we have an open floor plan. Fingerprints were a concern having small children but this fridge has no smears or prints. Great fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    Nice refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old Kenmore Elite Trio with this refrigerator and while I love the look of it and the interior cubic inches is spacious, I feel like both bottom drawers retract by themselves when you are opening them to get something out. Also, I’ve noticed that the left door that houses the ice/water slams shut if you don’t guide it closed. The door ice compartment is a bit small for my family if 4. I initially bought a 10 lb bag of ice from the grocery store and emptied it into the bin in the top freezer drawer. It held the entire bag and solved the problem. Other that these small issues, we really enjoy this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator the size and features. I like the glass shelves inside that they are large and wide so items don't fall behind or down to next shelf. I like the ice maker doesn't take up the entire left side. I thought that the ice when full would automatically drop to freezer ice tray below but it doesn't. I don't like that there is not a light in the bottom freezer drawer.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your product experience feedback. We will share this with our research and development teams for future improvements. ^Jennifer LG

  • Pros mentioned:
    Size, Storage space, Temperature control

    Rated 5 out of 5 stars

    LG does it again....Perfection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! It is amazing, perfect size for our family of 4 and room to spare for all the leftovers. Temp controls are great, drawers are super handy and the storage in the doors are unbeatable! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 3 out of 5 stars

    Decent fridge; couple inconveniences

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, this fridge is decent. It cools and is roomy. The couple of drawbacks are the doors are kind of clunky; like they don't really shut all that smooth. The other is when getting ice or water, you have to press the button twice it seems. For example, i want ice and the selector is on water, I have to press ice button to activate the control button and then ice again in order for it to switch. Same vice versa with water, have to press it once to activate the panel and then again to switch it. Not a big deal breaker, but a little inconvenient. This is my first side by side with the freezer drawers, so maybe the door closing is normal on this type. All in all, I do like the fridge, I don't LOVE the fridge. Looks nice, dings real easy. Love the space it has compared to a side by side. Ice bin is small, but I think that was expected with the type of ice bin it has.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your product experience feedback. We will share this with our research and development teams for future improvements. ^Jennifer LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My beautiful refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So, glad I bought this refrigerator it beautiful and bigger than what I owned before. So glad I purchased it and love the color.

    I would recommend this to a friend