Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $2,199.99
Clearance
The comparable value price is $3,199.99

Customer reviews

Rating 4.3 out of 5 stars with 1915 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 55 reviews
  • Pros mentioned:
    Storage space, Temperature control

    Rated 5 out of 5 stars

    Love!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge! So spacious and easily functional. Keeps everything nice and cold and the freezer frozen! Adjustable temps ranges as well to suit your needs. Looks so beautiful in my kitchen too. Love the shelf space (they are decently adjustable too!) and the drawers. Still getting used to bottom freezer drawers (came from a side by side), but it’s been easier for me than I thought it would be. Can’t speak on ice/water yet, as I am awaiting my plumber to help me get my water line replaced before I can get that connected. We have had it almost a month…. And absolutely love our new fridge and are extremely happy with our choice!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Very easy to set temperature through the app. It’s super spacious which is why we primarily wanted this fridge. I really like how there are 2 freezers. It helps keep things more organized rather than everything pilling on top of each other. I also like the settings of the drawers which keep my vegetables and fruits stay fresh for a long time and keep my delis and meats fresh

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Cool refrigerator!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and functionability of this fridge. You can set the temperature to wherever you want it. It keeps everything cold and the freezer drawers are amazing! I also love the alarm when someone leaves it open it definitely let's you know.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space, Temperature control

    Rated 5 out of 5 stars

    Review of LG 4-Door Fridge.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. Holds temperature very well. Lots of refrigerator and freezer space. Love the cylinder return on the freezer drawers!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Easy Access to all

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I can really stock up on everything, and i have easy accessibility to everything. my spouse is handicapped, and this fridge is so much easier for him to get to items. I love the separate temperature control bins for fruits, veggies, and deli! I was concerned that the ice maker wouldn't be able to keep up with my needs, but once the ice wads being made, by the way first takes at least 24 hours, it easily kept up with my needs. The print proof really is print proof! I was constantly cleaning my last stainless steel fridge! I highly recommend this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    I am really liking my 4 door LG refrigerator freez

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with my LG refrigerator freeze so far. It keeps my refrigerator contents at a good temperature and the freezer keeps my freezer items very good.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Pros mentioned:
    Storage space, Temperature control

    Rated 5 out of 5 stars

    Not Perfect but Very Nice Fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a bigger fridge than the counter-depth one we were replacing. This is a very good-looking fridge. I like that the water/ice dispenser can accommodate large cups/glasses, I I like the smaller block-like ice cube that go easily into our Hydro Flasks & Contigos. The ice & water taste good too. The fridge holds a lot of items beautifully, making better use of space than my old fridge. The double freezers are nice, but I seem to have lost some freezer space. Luckily I do have another freezer I can use. I keep frequently used things in the top freezer, things I want to use in the next month or so in the bottom freezer, & things for more long-term storage in our alternate freezer. I do not like the sliding refrigerator shelf. I adjusted my top shelf to accommodate taller containers so I don't need it. This sliding shelf, if slid inward to accommodate taller items, would block the items on the shelf behind the tall items. I prefer to keep it pulled out, but it keeps sliding in at the lightest touch, knocking off the things on the shelf. To prevent this, I had to jerry-rig the shelf & it doesn't look too pretty, but until I find another solution this will have to do. I wish I could just get another shelf without this feature! Also, the doors won't align properly. I tried, my husband tried, & the Best Buy delivery guy tried, without success. Best Buy/Pacific Sales is going to send the geek squad & may have to replace the doors if they can't do it, so we'll see how this goes. I like that the drawers have adjustable temperature settings, there is air in the door sections to keep things cold, & the wifi feature is nice so I know if a door is left open or if the filter needs to be replaced. All in all, I love this fridge, especially the black stainless color! I'd give it a 4.5 stars because of the hiccups I've mentioned, but I rounded up!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Storage space

    Rated 5 out of 5 stars

    Roomy, Cold, Quiet, and Decent Useful Live

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this fridge for 6 years and the compressor decided to quit one day. But, it is a really good one, I decided to buy the same exact model. It is roomy, quiet, looks good, and most importantly it keeps the interior cold. What I didn't know is that the compressor is under warranty for 10 years (parts only from years 6-10). Nowadays, after reading so many reviews, there is not a single brand or fridge that does not have a problem, so I am willing to take another chance with this fridge. LG customer service is pretty excellent too. I was considering Frigidaire or Whirlpool or KitchenAid, but all of them have negative reviews too, and they are not built like they were used to, and they seem to be louder than the LG brand refrigerators.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes exceptional refrigerators. We have one that we bought from Best Buy about 15 years ago, Still runs perfectly. Bought the new one since it was such a great sale. Moved the old on to the garage and the new one in the Kitchen. The new one is just as great with added Bene's of wifi, updated lighting, upgraded control panel, and and a second freezer drawer. Can't beat LG for appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size, Storage space

    Rated 5 out of 5 stars

    Very Happy With our Purchase

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator! Food doesn’t get pushed to the back where you can’t find it. The brilliant layout makes it so easy to store and organize everything. Very roomy inside! Love that it doesn’t take up too much room in the kitchen. Ice maker/water dispenser is amazing! It’s quiet and beautiful too! It keeps everything at a perfect temperature, Thank you, LG for making a product! Got a great deal at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    Great fridge

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on a great package sale. The fridge is very quiet and the temp seems very stable. Have had this for a month and produce stays fresher for longer so already saving money on groceries. The shelves allow for good customization and rearranging.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space, Temperature control
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Absolutely love this refrigerator.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second LG refrigerator and i have been very happy with them. Lots of space inside, nice outside finish, I've never had an issue with the temps. My only wish would be that the ice maker was a little bigger or produced faster.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Storage space, Temperature control

    Rated 5 out of 5 stars

    Replacement fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a replacement of a similar model. The old fridge had issues with bottom freezer drawer icing up. After multiple service calls, it was replaced with this fridge. Similar features as the old one. So far so good with the new one. Quiet and all temperatures are right on. Roomy inside, shelves are easily arranged. Don’t plan on using the wi-Fi feature. Can use gallon containers on the side shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Storage space, Temperature control

    Rated 5 out of 5 stars

    Awesome Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG four door Fridge provides great storage space and maintains perfect temperature in all compartments. LED lights provide excellent visibility and operation is extremely quiet. Just wish LG provided a drip tray for the the in-door water and ice dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Temperature control

    Rated 5 out of 5 stars

    Great refrigerator!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space in the refrigerator and the fact that there are two separate freezer drawers. It works great, is quiet and keeps the temperature accurately. I had purchased two GE products a couple years ago that don’t work well at all. This makes me appreciate my LG appliance even more!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Storage space, Temperature control

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is nice looking. It keeps the food in the refrigerator and freezer at desired temperatures. The ice maker and cold water work well. It is quiet. Refrigerator and freezer sections are roomy. I like having the 2 separate freezer drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage space, Temperature control

    Rated 5 out of 5 stars

    LG does it again....Perfection!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! It is amazing, perfect size for our family of 4 and room to spare for all the leftovers. Temp controls are great, drawers are super handy and the storage in the doors are unbeatable! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Storage space, Temperature control

    Rated 5 out of 5 stars

    New LG Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had LG Refrig for about two weeks. It is working very well. It is quiet, roomy, keeps food in freezer at excellent temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space, Temperature control

    Rated 5 out of 5 stars

    2021 LG 4 Door Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the refrigerator is great. Lots of room for several different sizes and even large items. The ice maker puts out medium sized square cubes and the temperature inside the unit stays cold and is consistent. Plenty of door shelves, different sizes, so small items do not get lost behind things. Hopefully it will be better than the Kitchen Aid we had that required seven breakdowns in two years and thankfully we had the extended warranty witch fully replaced it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space, Temperature control

    Rated 5 out of 5 stars

    Happy wife...happy me; and she is super happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE this refrigerator! Unlike our Samsung, the ice maker never freezes up. Temperature inside is as shown on the outside and there is plenty of storage room in both the refrigeration and freezer drawers. The delivery fellows did a super good job on the water hook up. NO leaks and no problems whatsoever. We appreciate Best Buy!

    I would recommend this to a friend