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Customer Ratings & Reviews

Your price for this item is $2,099.99

Customer reviews

Rating 4.2 out of 5 stars with 38 reviews

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84%
would recommend
to a friend
Page 1 Showing 1-20 of 38 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Clothes, Ease of use, Features
    Cons mentioned:
    Lint

    Rated 5 out of 5 stars

    Really do love it!

    |
    Posted .
    Owned for 2 weeks when reviewed.

    I am very happy with this washer/dryer! I love the big drum, it holds a regular full load of clothes, the only cons I have are that it takes a very long time to do a load of laundry, average between 3-4 hours for one load, but you can set it and go do whatever you need to do and come back to it. I do love the remote start, I use this feature quite a bit. It does produce a lot of lint because it is ventless, but that is not that big of a deal. You just need to wipe around the rubber seal on the door to remove it after each load. Overall, I am very pleased with it. It does clean your clothes very well. Very easy to use.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Clothes, Drying, Ease of use

    Rated 4 out of 5 stars

    LG All in One Washer Dryer

    |
    Posted .

    I got this LG All in One Washer Dryer because of the limited space in my Townhouse. I got this unit to replace an old Kenmore stacked washer dryer, all in one. I really hated the Kenmore because for me, the only way to plug in the 240V plug, hook up the washer hoses and vent tubing, was to climb over the top of that tall stacked unit and go down the other side. My washer space is inside of my bathroom and the space is super tight. When the Kenmore finally bit the dust, I told myself, no more climbing over anything for me, so I decided to get this LG unit, which is short and more manageable. It does not use a 240V plug but rather a regular 120V three pronged plug, which is roughly about 5 feet long, which is a good length. With this and hooking the LG up with a pair of 6 foot water intake hoses and no vent tubing, I am able to slide the entire machine out from the space that it occupies. Now no more climbing over anything to hook up new hoses or cleaning the back of the unit. Performance wise, it's best feature is when it comes to washing. This unit is basically like any LG side loading washer and gets clothes pretty clean and the spin cycle on this unit is so good that your clothes come out almost dry. Which is great for me because I like to hang my shirts up on a rack under the ceiling fan and a Vornado fan hitting it as well, while in my apartment. During a warm Hawaiian day, hanged cotton tee shirts dry in only a half an hour after coming out of a high speed spin cycle from this unit. If you researched this unit, you will find that a Ventless dryer is way slower than a vented dryer when it comes to drying times. This unit has a full sized capacity for washing but if you intend to dry anything in it, you have to take out enough clothing so the unit is only half full. Anything more and you're going to be waiting for a long time for your clothes to get dried. Also, through research, I found there are a lot of complaints that this type of units water pump does not completely pump out all of the water into the drain. This sort of hampers drying time because there's so much left over water in the unit, especially before drying. Because of my washing and drying practice, I usually wash clothes and do not set it to the wash and dry all in one cycle. When I wash my clothes, I set it for a wash cycle only and when it stops, I open up the unit and start sorting out the clothes that I want to hang up and dry on a rack and keep the clothes I want to dry in the unit. With the clothes I want to dry in the unit, I will take everything out and make sure everything is not tangled and re stack it nicely back in the unit. Then I'll set it to dry on manual timer for an hour and de-activate the spin cycle preceding the dry cycle. Usually the amount of clothes I dry in the unit is a little above the 1/4 way mark. Before I dry, I open up the drain pump plug on the bottom left side of the unit, and drain out any water that's inside the water pump. Make sure you have a pan to drain the water and be prepared to stop the flow of water with the screw in plug if you use a shallow pan. More than likely, there's going to be more water than you expected in the water pump area. After everything is drained, I turn on the dryer. I could be crazy but I really think there is a difference on how dry your clothes will get when you drain out the water from the water pump area. They say that you should drain out the water and clean out the filter as regular maintenance after 1 week. If you see how much water is setting in the unit after every wash or even a drying cycle, you'd be hard pressed to maintain the drain maintenance after every wash you do. That much water left inside the unit after a wash has got to contribute to the Stinky washer effect. There have been complaints that since the spin cycle is super high speed, a lot of vibrations and jumping around has occurred with other users of this unit. My washer area floor is pretty solid and I made sure I used a level on it when when adjusting the 4 legs. When Best Buy delivered it, I didn't buy the set up service and I did the hook myself. To me, getting the unit really level is the key for good performance. If you set it on the floor and it kind of rocks side to side like mine did, you need to make sure you make the adjustments to the legs so it is completely level. For me, I put some small furniture sliders under the 4 legs because this would make it easier to pull out of its space on a vinyl tiled floor. This prevents the metal legs from scratching my floor. The rubber on the top part of the sliders acts like vibration shock absorbers also. At extra high spin cycle, my unit is super quiet and there are no vibrations at all. I can really see how there are horror stories about this unit jumping around so violently that neighbors will be complaining. If your floor is not solid, you need to throw a piece of ply wood or something to make it solid and make sure it is as level as you can get it. This will prevent a lot of grief. Other things that are different from my old Kenmore stacked all in one unit are: No lint trap, any lint will accumulate on the glass section of the door and around the rubber gasket area. Also, after use, you need to keep the door cracked open so the inside of the drum area will have air circulation and this will prevent it from getting moldy and stinky. If I just wash clothes and don't dry anything, I just make sure I wipe the inside of the drum and door with a micro fiber cloth to get most of the moisture out, because it's going to be pretty damp in there. If you use the dryer after your wash cycle, the drum and door area will be bone dry so I just take a damp cloth and try to wipe out any lint that has accumulated on the door and rubber seals. Another thing that you need to watch for is build up in the detergent tray every once in a while. After every wash there's a lot of water in the detergent tray area so I take out the tray and make sure to shake out any excess water in there as well. Also, you need to get those washing machine cleaning tablets and use that with the tub clean function of this machine at least every 1 month if you do heavy washing. To me, a top loading washer has less headaches to worry about. My biggest pet peeve is that this washer/dryer unit's instructions are all made for a regular LG side loading washer. You can look on the LG website for the instructions and it will be the same thing. There are no instructions for using the dryer function on this unit, which is pretty irritating too me. I had to look at Youtube vids on how to operate the smaller LG model to get some idea how the dryer side of this unit operates. Once you actually operate the dryer its pretty easy but I'd wish there were at least some direction on how to operate the dryer side. Another pet peeve I have is that you have to nicely stack your clothing, with the heavier clothes on the bottom and the lighter clothing on the top. If you don't do this, your clothes won't wash properly. Gone are the days where I just threw in clothes into a top loader any way I wanted. This unit is kind of quirky but it works for me. Do a I recommend this type of unit for large families? No way. For large families, get separate washer and dryer units, with the dryer being a vented one. This unit is made more for 1 or 2 people who don't intend on washing and drying every day. I live alone so my wash load is not really a large amount so I don't really mind going through all of these extra steps. So far, this unit was everything I expected it to be and nothing more. I researched it before buying it so I knew what I was getting into. Only time will tell but if I can get at least 10 years out of this unit, I'll be satisfied.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    The best combo machine right now on the market

    |
    Posted .
    Owned for 5 months when reviewed.

    I'm really now living doing laundry. This machine it's been working flawlessly. I just have to say that if you follow the instructions, you will be really please with it. I was concerned about maybe not drying really well, but I found out that it all depends on how much load you put in it. If you want your clothes to come out completely dry, then make sure the drum is halfway full, so that way the clothes have some space to move around during the drying cycle. I also wish that the instruction that come with it where more clear on how to set up the drying functions and also explainin all the special features on the panel. I was able to find a full manual online where everything is explained in detail. I also got the sidekick washer to go with it and it's the perfect combination.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is wrong!

    |
    Posted .

    The product does NOT need a vent or an extra 220 power cord. Best Buy will force you to include these for an online order. Make sure to have them deleted.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    It’s great to not have to change clothes to dry

    |
    Posted .

    This is a great piece of machinery! I do find it irksome that one has to remember to press dry if you want to wash and dry a load. Also there are some settings when selected that pressing dry does not work. Reading comments - I have not experienced any smells coming from the machine. I’m very happy with this purchase.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Fantastic

    |
    Posted .

    This all in one unit is so convenient. No forgetting laundry in the washer and having to rewash again because it sat too long. I love the convenience. Still learning all of its features.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Gets the job done.

    |
    Posted .
    Owned for 1 month when reviewed.

    We bought this combo unit because it's the only thing that would work in our condo. I love the washer part of this machine but the dryer takes a very long time because it is ventless and only 120v. It gets the job done just have to plan accordingly due to the long time that the dryer takes. I would say buy this unit only if you can't get a regular dryer.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    LG is awesome

    |
    Posted .
    Owned for 2 months when reviewed.

    Love my washer/dryer combo unit. It is large and small at the same time. I live in a studio apartment and this is perfect for my needs. It has so many settings that every possible option is covered. I highly recommend this product!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Live It!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I love it! Best washer and dryer I’ve had. Only, you have to wait. But it’s great because I used to forget to take out the washed and put in the dryer.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Perfect for lazy and people not in a rush

    |
    Posted .
    Owned for 2 months when reviewed.

    Honestly, this is the future. It makes no sense to have dryer if washer can do. This is so much more efficient. Yes, it takes 8 hours to wash + dry. Unless you have a large family, there shouldnt be any issue. I use it every Sat morning before my hiking.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Awesome appliance

    |
    Posted .
    Owned for 1 month when reviewed.

    love this appliance the wife gets mad at me because I now do all the laundry so she doesn't even know how to use it yet. Dry times 9n large loads can be 2 1/2 to 3 hrs making total load time of around 4 hrs but it super quiet and very efficient

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Nice size load

    |
    Posted .
    Owned for 2 months when reviewed.

    Live this machine, works great, and we haven’t had any issues with it this far…..

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Compact

    |
    Posted .
    Owned for 2 months when reviewed.

    Love it so far .. just had it cut a few weeks so no complaints

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great dishwasher, quiet, cleans as it should

    Posted .

    Although I did write a pretty good review earlier I just saw the inside of my dishwasher and remembered the hideous color of the plastic parts on the spray arms. I have to say the choice of rust colored orange causes me to pause every time I see it wondering if the arms had gotten rusty. If LG monitors these threads I would strongly suggest they consider changing that color.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 2 out of 5 stars

    Review

    |
    Posted .
    Owned for 1 month when reviewed.

    Wash good but takes forever to dry. I received horrible service when picking up the pedestal from Hawthorne best buy

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear your dryer doesn't work properly. But for this cases, we highly advised to our customers on checking first if "Energy Saver" is activated. This feature is designed to reduce energy consumption by operating the unit with air dry only. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. We apologize for any inconvenience this caused. ^Venette LG

  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Washer/Dryer Combo Unit

    |
    Posted .
    Owned for 3 weeks when reviewed.

    The washer works great. Drying the clothes is another issue. I could not get the clothes even close to dry. Just didn't work out for me.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Drying
    Cons mentioned:
    Lint

    Rated 5 out of 5 stars

    Works great

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I want to start this review by saying that if you are thinking of a ventless washer and dryer, you need to make sure that you do your research first. There are a lot of poor reviews because people say they do not dry, or take to long, or whatever. This is true only because these systems are designed for you to wash, then remove half of your wet load, and dry each separately. If you look at traditional vented systems, the dryer is always larger. This is by design. We live in a condominium where we are required to have a ventless system. We cannot explain why it was designed that way, but that is what we have to deal with. We recently upgraded to the larger unit from the 2.6ct ft unit. We are VERY pleased with the results because our “normal” load is just right to wash and dry in the bigger unit without having to remove half. Our washing and drying time has been reduced from 8-10 hours to just 90 minutes with this model. A big issue with these units is the maintenance. Since all the lint and other crap from washing and drying your clothing slowly builds up overtime, you will start to notice things like clothing not drying, water not draining, drying cycle slowly increasing overtime, etc. Follow all maintenance guidelines as directed and do not get complacent. You will have problems eventually, requiring service. We purchase this unit with BestBuy installation and the GeekSquad warranty, because we know we will need the warranty for when it stops drying clothing. Otherwise, we would have to literally take apart the unit and clean the filters.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Runs well... until it doesn't

    Posted .

    We really like almost everything about this washer/dryer. True that it takes longer to dry, but you don't have to switch the clothes, so it takes less attention. The only problem is that we've had to replace the pump every 15-18 months like clockwork. We've already gone through 3 pumps and I'm about to install the 4th pump now. It's easy enough to replace, taking only a couple of hours since a lot of the washer has to be disassembled to get to the pump. And the replacement pumps are around 30 dollars. But it's extremely frustrating that it goes out so frequently. In hindsight, I wouldn't have purchased this product.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Horrible machine

    |
    Posted .
    Owned for 8 months when reviewed.

    Not a great combo unit. The washer part is fine but the dryer is awful. It’s not that it can’t dry, just that you can’t adjust it…like at all. The clothes are either still wet or so hot you can’t touch them and they shrink. I had to purchase a stand alone dryer in order to do the laundry properly.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG

  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    It leaks

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I’ve had it for not even a month and it’s leaking water from the bottom of the machine not happy

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please check if there is a part thaIf the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
      t is damaged. LG

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