Customer Ratings & Reviews
- Model:
- 43UT7590PUA
- SKU:
- 6578176
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the exceptional picture quality and ease of use of the 43” Class UT75 Series LED 4K UHD Smart webOS TV (2024). Many also praise the reasonable price and the straightforward setup process. However, some users find the remote control and app speed to be less than ideal, with occasional slow response times reported. Concerns were also raised regarding connectivity issues with certain apps and the overall responsiveness of the WebOS system.
This summary was generated by AI based on customer reviews.
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is really good. Great screen. Very happy with it.
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great staff ! So helpful and worked with my budget
I would recommend this to a friendI'd rather have a TCL or Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most clunky and non user friendly television I've ever owned. The available apps which are used in standard practice in 2024 ie: Netflix, Hulu etc are difficult to acquire at first. LG also constantly updates their terms of service being more and more invasive each time if you actually read the terms. Picture is okay and the sound isn't bad, but for front end purposes I'd much rather have something. Please note this is my first LG, but not impressed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Adam. Thank you for sharing your experience with us regarding the LG TV (43UT7590PUA) model. We understand your concern about the user interface and app installation process aren't as seamless as you'd expect, especially with the most popular services like Netflix and Hulu. We strive to provide high-quality products and ensure a smooth and seamless viewing experience. To help with the app installation process, we recommend checking if your TV’s software is up to date. Sometimes, a quick update can resolve app-related issues and improve overall functionality. For help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. If you’re still having difficulty finding or installing apps, you can access the LG Content Store directly from the TV menu to explore more app options.
As for the terms of service updates, we understand your concern. LG is committed to privacy and transparency, and we encourage you to review the terms before accepting them. If you'd like further clarification or have any questions, feel free to reach out.
Please send us a private message on social media @LGUSSupport, and our team will be happy to help troubleshoot any issues you're facing with the TV's user interface or app experience.
We appreciate your feedback and are here to help make your experience a better one. ^Juvy
Dissappinted
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, I had to return it. The LG straming APP was annoying, and the TV was also very slow in responding to commands. They recommend that you buy the majic remote for another 50 bucks for a "better experience." I guess if I spent 5 grand on a better model, it would have been a little better. I'll go with the 43-inch Bravia for a few more bucks.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for sharing your feedback with us. We understand that the experience with the LG TV (43UT7590PUA) model didn’t meet your expectations, especially with the slow responsiveness and the recommendation for an additional purchase. We strive to provide high-quality products and ensure a smooth viewing experience. If you’re still open to troubleshooting, there are a few settings that could help improve the response time. To obtain more information, you may visit the following links: https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535 and https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. Please feel free to send us a private message on social media @LGUSSupport, and we can assist you further with this or any other concerns. We appreciate your feedback and hope to have the opportunity to help in the future. ^Juvy
- Cons mentioned:Remote control
LG 43 "
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, lousy product. There are several attractive features, but the processing unit is apparently way too slow. The remote is a bit clumsy, which may be on account of the slow processing unit. I would never buy another LG television.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Dewitt! Thank you for sharing your experience with us. We understand that the 43UT7590PUA TV hasn't met your expectations due to performance issues and the remote's usability. Your feedback is valuable, and we're here to assist you further.
As a troubleshooting step, please try performing a software update on your TV to ensure it’s running the latest version. This can often improve performance and responsiveness. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.
If the issue persists, please send us a private message on social media at @LGUSSupport, and our team will be more than happy to explore possible solutions with you. We appreciate your patience and hope to resolve this for you soon. —Avril
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with the resolution if the screen. Previous non-4k tv had better picture.
No, I would not recommend this to a friend- Cons mentioned:App speed
Worst inversion
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apps keg lagging, it take minutus to jump from one to another. Kicks you out of the network.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Josh. Thank you for reaching out about your LG TV (43UT7590PUA) model. We understand your concern about experiencing lagging issues with apps. We strive to provide reliable, high-quality products and ensure a smooth and seamless viewing experience. To help improve the performance of your TV, we recommend trying a few troubleshooting steps. First, ensure that your TV's software is up to date. For guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. Additionally, consider restarting your TV and your network router. This can help refresh the connection and may resolve any network-related issues that could be causing the lag.
If the problem persists, please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience and look forward to helping you enjoy your TV to the fullest. ^Juvy
Sold a Broken TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv I received from the store had a smashed screen. I returned and had one delivered from the warehouse. The one from the warehouse was packaged completely different so the tv from the store had been opened previously. Why resell a broken tv?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for bringing your concerns to our attention regarding your LG TV (43UT7590PUA) model. We understand your concern about receiving a damaged product, especially when you’re expecting a new, perfect experience. We really take this seriously and want to make sure you have a smooth experience.
If you find yourself in this situation, we suggest checking your replacement TV for any cosmetic damage when it arrives. And if you notice any issues with the new unit, like display problems or functionality hiccups, we’re here to help you through some troubleshooting steps to get everything working just right.
Feel free to send us a private message on social media @LGUSSupport with your order details and serial number. We’d love to investigate this further and make sure you’re completely happy with your replacement TV. Our team will prioritize your concerns and work to resolve everything for you. ^Juvy
NO LG TV FOR ME
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG TV is the absolute worst TV I have ever owned. Will not stay connected to internet also will not connect to Bose headphones and is very convoluted to use. I have had many tvs on the past and have had no problems at all with these issues. ABSOLUTELY HATE THIS TV!!! DO NOT BUY THIS TV!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG TV (43UT7590PUA) model. We understand your concern about dealing with connectivity issues and difficulties using your TV. We aim to offer top-notch products and friendly user experience to ensure a smooth and seamless viewing experience. To fix the internet issue, reset the TV's network and enter your Wi-Fi details again. Make sure the TV's software is updated, as updates can solve connection problems. For Bose headphones problem, check if they work with the TV and are paired correctly. Resetting both the TV and headphones might help with the connection. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. For further assistance, please reach out to us on social media @LGUSSupport. We will be more than happy to help you troubleshoot further and find a solution. ^Juvy
Clumsy operating system
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was good but operating system is clumsy and needs constant updates. We returned this and bought the roku TV the salesman talked me out of.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ted. Thank you for sharing your feedback with us. We understand your experience about the LG TV (43UT7590PUA) model and the usability of its operating system. This model runs on webOS 24, which is designed to offer a customizable and intuitive smart TV experience, including access to streaming apps, LG Channels, and Game Optimizer features.
To ensure smooth operation, please check for software updates via Settings > Support > Software Update, as these often improve speed and app compatibility. If the interface is challenging, enable Quick Cards to organize content better. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.
If you need anything else, message us on social media @LGUSSupport, and our team will gladly assist you. ^Juvy
Very disappointed.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen comes with a weird design when you turned it on. Doesn't allowed me to change channels. Also was delivered and left by the .mail boxes not in front of my apartment door.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, AngelA. We understand your inquiry and your concern with the 43UT7590PUA. For issues related to delivery and initial setup, we recommend contacting Best Buy directly, as they handle delivery logistics and replacements.
https://www.bestbuy.com/site/lg-43-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/6578176.p?skuId=6578176
If you need assistance with the TV’s functionality once it's set up—such as screen display or channel control—please send us a private message on social media @LGUSSupport. Our team will be happy to help! —Renzo
Tv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price, the menu has a lot going on lol not as a simple tv as i wanted but great for the price. A a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a god this thing wants me to keep saying
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Trex. Thank you for sharing your thoughts with us. We’re glad to hear that you're happy with the LG TV (43UT7590PUA) model, especially for the price. We understand that the menu can feel a bit overwhelming with all the features, but we’re happy to assist you in navigating it to get the most out of your TV.
If you’d like, we can guide you through some of the key settings and shortcuts to simplify your experience. For instance, you can easily customize the home screen to show the apps and features you use most often, which might help streamline your menu.
Please send us a private message on social media @LGUSSupport, and our team will assist you with any tips or help you need. We’re here to make your experience as smooth as possible. ^Juvy
Bad experience ...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the first one sent me ... I paid for new and received "open box". I did not order another one. A second one was sent that I did not order and had no invoice, so no return label to ship back. I don't want this unit either ... see previous review.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Mark. Thank you for sharing your feedback with us. We understand your concern, especially after receiving the incorrect LG TV (43UT7590PUA) model twice—first as an open-box item and then a second one with no invoice or return label. We strive to provide exceptional services and ensure a smooth and seamless experience. To start, we recommend contacting Best Buy customer service at 888-237-8289 or the delivery service to clarify the order mix-up and arrange for the return of the second unit. If they are unable to assist, please send us a private message on social media @LGUSSupport with your order details, and we’ll do everything we can to help facilitate the return process.
We want to ensure you're fully satisfied with your purchase and are here to help make this right. ^Juvy
Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller buttons are a little to small and close together making it hard for my wife and i to use
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand that the remote control for your LG 43UT7590PUA TV didn't quite meet your expectations due to the size and proximity of the buttons. We understand your inquiry, and we'd like to assist you further. Did you know that your LG Magic Remote also offers voice control and a pointing feature, which might make navigation easier? Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions or alternative ways to enhance your TV viewing experience.
https://www.bestbuy.com/site/lg-43-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/6578176.p?skuId=6578176
We appreciate your patience. —Renzo
No good Geek squad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was supposed to be covered by protection plan. It wasn't or couldn't get foreign speaking Geek agents to get it covered. Don't pay for Geek Squad.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding your LG 43UT7590PUA TV and the issues with Geek Squad protection plan coverage. Since the protection plan and service are managed by Best Buy, we recommend contacting them directly for assistance.
https://www.bestbuy.com/site/lg-43-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/6578176.p?skuId=6578176
If you need any support related to your LG TV features or operation, please send us a private message on Social Media @LGUSSupport. We appreciate your feedback and patience. —Renzo
Terrible Tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this tv. It's very slow and not worth the money! It's complete trash. It takes forever to start up. I can't connect it to airplay. I can't do mirroring. I can't connect it to LG thinQ app. Very disappointed!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand that you're facing issues with your 43UT7590PUA, including slow startup and connectivity problems. We’re here to help you get this resolved.
As a troubleshooting step, try performing a software update on the TV to ensure it has the latest features and fixes. Additionally, for connectivity issues, ensure that the TV is connected to a stable Wi-Fi network and that your device is within range.
LG TV - Why Does it Take So Long for My TV to Power On? - https://www.lg.com/us/support/help-library/lg-tv-why-does-it-take-so-long-for-my-tv-to-power-on--20153123646697
For more assistance and to explore possible solutions, please send us a private message on Social Media @LGUSupport. Our team is dedicated to helping you and addressing any concerns you have. We appreciate your patience and look forward to assisting you.
—Renzo
Worst buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy LG products, always breaks in less than a year. Buy something else if you want to save money
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us regarding your LG 43UT7590PUA TV. We understand your concerns about the unit's performance. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-43-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/6578176.p?skuId=6578176
We appreciate your patience. —Renzo
DO BETTER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 TV'S, at the same time. The delivery dates kept charging. And when I did receive them both screen were cracked. So, I can't rate them.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Janette. Thanks for sharing your feedback with us. We understand your concern about the issues you've had with both of your LG TV (43UT7590PUA) model receiving cracked screens on brand-new product. We really aim to provide great service and make sure all our products are packed and handled with care. But sometimes, unexpected things can happen during shipping. It might be a good idea to reach out to Best Buy customer service at 888-237-8289 to let them know about the damage. You can also check out their return policy here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014.
If you need more help, feel free to connect with us on social media @LGUSSupport. Just send us some photos of the damage along with your proof of purchase, and we’ll be happy to assist you with the return or replacement process. We want to make sure you’re all set and can enjoy your new TVs without any more hiccups.
Thanks again for bringing this up, and we’ll do our best to sort this out for you. ^Juvy
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average at best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thomas. Thank you for sharing your thoughts on the 43UT7590PUA TV. We understand that your experience has been just average, as we strive to deliver products that exceed customer expectations. For more information regarding your unit, you may access: https://www.lg.com/us/tvs/lg-43ut7590pua-4k-uhd-tv.
If there are specific features or aspects of the TV that you feel could be improved, we would love to hear your feedback. Your insights are invaluable in helping us enhance our products and services.
For any immediate concerns or if you're experiencing issues with the TV, please reach out to our customer support team for assistance. You can send us a private message on Social Media @LGUSSupport, and we will be more than happy to help.
Thank you for your feedback, and we hope to provide a better experience in the future!
—Avril
Horrible LG product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv legs are flimsy. Tv comes without screws. Tv might fall
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, LysaV. We understand your inquiry about your LG 43” Class UT75 Series LED 4K UHD Smart webOS TV (Model 43UT7590PUA) and appreciate you letting us know about the stand installation concerns. Stability and safety are key, so let’s try one quick step to ensure your TV legs are securely attached:
Troubleshooting Step:
• Verify and install the correct screws: First, locate the TV’s accessory box and identify the M8 × 16 mm screws labeled for the stand. Make sure each leg is aligned with its mounting holes on the TV’s bottom panel, then hand-tighten the screws evenly (avoiding over-torquing) using a Phillips screwdriver. If any screws are missing, check the back of the box or the foam packaging inserts—sometimes they’re tucked away. Properly seated legs and the right screws ensure a snug fit and prevent wobbling.
https://www.bestbuy.com/site/lg-43-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/6578176.p?skuId=6578176
If you still find parts missing or need extra guidance, please send us a private message on social media @LGUSSupport. Our team will be more than happy to confirm your parts list, arrange for replacement hardware if needed, and walk you through each step to get your 43UT7590PUA standing rock-solid. We appreciate your patience and are here to make sure your setup is both safe and seamless.
—Renzo
