Customer Ratings & Reviews

I have been a repeat customer of the Logitech Harmony programmable remotes because it is worth it to me to consolidate all my remotes and be able to hit one programmed button per application. I currently have the Logitech Harmony Ultimate One remote for my main video/audio multimedia entertainment system and I have recently purchased the Logitech Harmony Touch remote for my multimedia entertainment system in my workout room. There are two main differences between the Logitech Harmony Ultimate One and the Harmony Touch other than price (Touch is usually cheaper than the Ultimate). The Ultimate touch screen wakes up (comes out of sleep/power conserving mode) with motion versus having to touch the screen on the Touch. Also, the Ultimate has touch vibration feedback when you touch a button on the touch screen.and the Touch does NOT have this vibration feedback. Since I use a treadmill in my workout, I bought the Harmony Touch for the sole purpose it doesn't wake-up due to motion and you literally have to touch the screen to wake it up.The Harmony Ultimate remote will always stay on ( won't go in to sleep mode to conserve battery usage) when placed on the treadmill due to the vibration created from running on the treadmill.. Programming the Harmony Touch was pretty easy since I am familiar with programming the Harmony Ultimate. The Logitech Harmony Remotes are not cheap by no means, but if you can buy it on sale, then it is well worth consolidating multiple remotes (5 remotes in my case) into one Harmony remote and being able touch one programmed button to turn on all pertinent audio/video equipment and automatically set each piece of equipment to their corresponding settings. Prior to the Harmony remotes, my wife had problems when it came to using my audio/video entertainment system. If you want to make it easy for your wife, buy her a Harmony remote.

I love almost everything about this remote. The setup is so easy. Their online database of compatible products is astounding. I have some really old components, made by some obscure brands, and even those can be found. And unlike traditional universal remotes, there's no need to repeatedly enter codes that might or might not work for each device. The real beauty of the Harmony line, compared to other universals, is the concept of "activities." For example, when I want to watch TV, I can tell the remote which devices need to be powered on, which input the TV needs to be set to, and since I use a soundbar for my audio, which input that needs to be set to. Then, I can tap one button on the touch screen, and everything starts up just how I need it. If anything ever gets out of sync, it's very easy to repair it using the on-screen help prompts. I bought this to replace a Harmony 650, and while the Touch doesn't add a whole lot of functionality, there are a few things that I like better. The underside is a rough texture that makes it easier to grip securely. I like that it uses a rechargeable battery, so I don't burn through so many AAs. And the touch screen interface really does make it more efficient to use, especially when scrolling through your favorite channels. If I had one tiny little criticism, I really wish there were physical buttons for page up and page down, which I use a lot when scrolling the guide on my cable box. Instead, I either have to press and hold the channel up/down buttons (which mess things up if I don't hold quite long enough), or swipe my way to a new screen to use the soft buttons. But now I'm nitpicking. In the big picture, this is a fantastic product. The convenience it adds to my entertainment experience makes it worth every penny and then some.

I bought this remote to replace my Harmony 1000. I found that I missed the "hard" buttons of my Harmony One and hated having to always look down at the 1000 to use it, (plus I started having battery issues after having the remote for a couple of years). This remote works much better for me. The only drawback to this remote, (and it is a fairly big drawback) is that the Play, Stop, FF and Rew buttons are so small and placed so closely together that I can't use my thumb to press these buttons as I normally would. I have to kind of awkwardly hold the remote with my fingertips and use my index finger to push the buttons. Not a complete deal breaker but I prefer to rest the remote in my palm and use my thumb. I tried the Harmony Touch to see if the button placement of that one would work better for me and unfortunately the shape of that remote is so awkward that it makes using the buttons at the top a chore so I returned the Touch and stuck with this one. Other than that the remote works great. The Harmony software simply ported all of my devices and activities from my 1000 so that I had the remote up and running in about 10 minutes. Very handy if you are replacing a previous Harmony remote with this one. The fact that you can also use a smartphone or a tablet to control your system is a nice little bonus but other than to test it out when I first got the remote I've never used that feature. If I had wanted to use a touch screen remote I would have stayed with the 1000.

I purchased this as a replacement for my harmony one. This is a nice remote but I feel the one was a better remote. The battery life seems lower than previous versions. With the one it would warn you when the battery is dying. The touch had not given any warnings just shutdown. I had to put it in the cradle to charge so I could shutdown my system. Maybe there is a setting I am missing for this feature. Logitech also moved the play, pause, rew, ff buttons to the top of the remote. They are in an awkward spot as these are the most used buttons when I watch shoes from my dvr. The harmony one had them in the middle were the ergonomics of the remote are. The touch also got rid of the chapter skip buttons, these can be programmed to the touch screen, but physical buttons would have been nice. IEnjoy the remote and would recommend it but the innovation is a little lacking.

The Harmony touch universal remote is a very good remote if you don't need RF. You can use RF if you get the Harmony HUB as well. I don't have it so can't review it. I find the size of the remote very nice and am able to reach the buttons and screen well with one hand. I have to shift my hand a little to switch between the upper and lower buttons, but I like the way they feel and the setup. After a week or so of regular use I no longer needed to look for the buttons that I use. The touch screen is a bit slow to respond and I sometimes find myself pressing twice and wishing I hadn't as it recognizes both touches and takes me to a function I didn't want. It was easy for me to program as it accepted my old Harmony 890 instructions in a conversion process. The programming seems to be very similar though the interface is a bit different. It had all of my devices and is running them better than the 890 in some cases and as well in others.

I have the harmony one and the paint was starting to rub off the buttons and it has seen some pretty excessive wear over time. It was time to upgrade. So bestbuy had a deal on this for $100 so I figured why not. the touch screen is pretty cool but the battery life and the placement of the play fst forward etc is poorly placed you have to use 2 hands or shift the remote down to access these. I do like the channel presets that almost completely removes the need for the number keys. all in all I will still replace my remote but the poor battery life is disappointing.

I had the Harmony One for years, and was always interested in the new line. When I got this, the first thing I noticed was that the interface on the touchscreen is much improved, but after using it for a little over a week I can say that the button placement of the pause and fast-forward buttons make handling it awkward. My palm will swipe the touchscreen when trying to rewind the DVR because I have to reach for the rewind, FF, and play/pause buttons. Other than that, it is a great remote.

I really like this remote but it needs a few tweaks. I use this remote with Comcast's xfinity X1 system and Apple TV. I still need three remotes due to the lack of a microphone on this remote. This is becoming a standard feature on new entertainment devices and should be included on any universal remote. Second, the size and location of some of the primary buttons, like Guide, are less than optimal in my opinion.

This is an excellent remote for what it does. Had no issues setting it up and having it control all of our devices. However, the easy setup does not translate to easy use. Unlike our other Harmony remote with physical buttons, there is a lot of "menu searching" in order to find the right command since there are limited buttons. Additionally, the touch screen is nice, but it's too easy to activate in normal use. I cannot count the number of times I have accidentally pressed the screen and activated a completely different action when I was just attempting to fast forward or rewind. Additionally, there are no physical number buttons, so if you want to type in a channel directly, you either have to scroll through the "favorites" or try to use the finicky touch screen number pad. I would recommend getting a non-touch screen Harmony remote. It's not as advanced, but it's much easier to use, speaking from the experience of having used both.

Easy to program. Touchscreen completely customizable, and runs all my devices. Touchscreen is sensitive so you can change channels accidentally. Solid remote with great features. Worth the money I spent.

I replaced a Chad universal remote with this one. It was easy to set up right out of the box. Take down the information on your home theater units first (handy place to do that in the manual!). You then log into the Logitech website and after a few answered questions you are up an running. From the time I opened to the box to the time I was using the remote was about 20 minutes. The unit controls 6 A/V units and is super easy to use once it has been set up. Only gripe I have is that I wish the touch screen was a little bit bigger. Also keep it in the cradle as the battery will die after a couple days if you don't.

This is the 4th Harmony Remote I have owned, I really love how easy the setup is and the ease of use. My 6 year old is able to operate this remote and I love the programmable channel buttons which shows the channels logo. My kids are able to change the channel to PBS or Disney. The battery life is really good and doesn't need recharge very often. My only complaint about this remote is some of the button placement isn't ideal, The DVR button for example is all the way at the bottom of the remote which is a button I often use and i find it somewhat difficult to navigate.

Does exactly what I need it for. Have an Xbox 360 Xbox One Cable box Sharp LCD tv Roku 2 HD Works great with all of them. I'm removing 2 points due to where the pause/play are placed. Didn't think it would bother me much when I read about it in someone else's review.They are all the way up front and almost impossible to use with one hand due to how the remote sits in your hand. Weight is all at the back so I end up having to hold remote in one hand and hit Pause the my other. When you spend $$ on something you don't want to be annoyed. If you have a choice, get the Harmony One instead. I wish I had. (I have a Harmony One in the family room. Much preferred.)

Pros: Replaced my remotes, like the favorite channel screen, setting up was simple (with caveat below) Cons: Could not get software to work on win7 laptop (worked perfectly on win10 desktop, wish the screen size touch screen button was not right below the page down button Overall I like this remote and looked at a lot of reviews, Got it on sale as I was debating a harmony remote for some time. Glad I made the jump.

I bought this on sale so I could consolidate the number of remotes in our family room. I have a wide variety of components from an older Bose sound system and relatively old Samsung LCD TV and a newer BluRay player. It was able to be programmed to control all these components without a problem. The touch screen menu is a little clunky to navigate, but once you get the hang of it things work pretty good. Also, the rechargeable battery is nice too.

Button placement at the bottom of the remote hinders the ergonomics, and a page up/down button that's not part of the touch screen would have been nice, but works well overall. Logitech website says its upgradable to home hub if you have a non IR remote box such as Amazon Fire TV

I have had a Harmony remote for years my old one was dropped about 100 times i had to actually tape the battery in it but it still works today. My wife got me this new one for Christmas and I have to say its really nice. Haven't dropped it at all because it is smaller and has a very good grip to it. The only think i had to get used to was the touch screen for my number keys I did like having number keys on the old one. Overall though i love it works great turns on my stereo receiver and Directv all at once and then if i want to play ps4 I just push 1 touch screen button for ps4 and its all changed over. The remote will not turn on or control the ps4 but, I do it from the ps4 controller. Great remote to own if you are tired of having a handful of remotes to turn the tv to what you want to watch or do.

I have had most harmony remotes in existence. I wanted the touch because it is smaller, lighter and takes up less room on side table in charger. I also was hoping the set up process would be easier and that Logitech might have improved on the operation of the touch remote in ways not acknowledged in their literature so as not to hurt sales of other previous models. With one of my old 650 models I was always using the help button...annoying. The harmony one model while fine was large, heavier and has more buttons than I need. After reading many bad reviews on the touch, I went ahead and bought at BB figuring if I couldn't make it work satisfactorily I would have to return after wasting a few hours. Now that it is working after three calls to tech support it seems to be a decent remote. One thing I learned is that if you or someone in your house manually turns your components off such as tv, receiver or DVD player, the remote doesn't know this and thinks these things are still on. Then when you return later to turn them on using the remote it doesn't work, because it thinks your components were never turned off. So...when you return it's a good idea to hit the off button on your remote first. Then when you turn everything on with your remote it will work correctly. The remote needs to be used to both turn your system on and to turn your system off for it to work right. Otherwise you are going to need to hit the question mark on the screen which is the help button to sort the weirdness out. I also learned you can set the way the signal transmits from the remote from the LCD screen in device settings. This I used too to improve performance of the touch. I noticed that sometimes I would hit a command and my component would not respond. Then I saw that there was a small protective cellophane sticker on the transmitter window of the remote I had failed to remove. This, tech support did not tell me I had to figure out on my own. As to the speediness of the device, it is fast. I use a Pioneer elite receiver, Tivo hd dvr, Panasonic blu ray and Panasonic plasma tv. So far the remote appears to be more advanced than my harmony one with regard to an iPhone like touch screen with gesture control. As to the complaints that the fast forward, rewind, pause and play buttons being on the top instead of the bottom where they belong, those complaints are valid. I haven't had trouble reaching up to control them however I would like them better if they were below. Lastly, there is a new user interface web page set up process at my harmony.com that seems friendlier. In summary, I would buy this device again knowing that it is easier to call tech support than to get frustrated not setting it up perfectly. Buy if you are willing to ask Logitech for help when setting up your new touch remote then you will probably have a good experience.

I most definitely would recommend. I have had a Logitech 700 and before that a Pronto Neo. This shows how long I have been looking for a truly all in one remote. The Touch remote is the closest I've seen or used. I have a TV, Receiver, Roku, DVR, Blu-ray and a surveillance DVR. Even the 700 couldn't come close to controlling all the devices in the way I wanted. I was still constantly needing the OEM remotes. I am (knock on wood) using only the Touch now. The few instances when I needed to add something to the remote, it has always worked. Only gripe is that some of the hard buttons are at the very top and very bottom of remote. I have larger than average hands and I have trouble getting to them.

I have had harmony remotes for years now and I Love them! They are easy to setup and easy to use. The one thing that I don't particularly like is that they move the play fast-forward reverse buttons to the top of the remote. It's now a little awkward hand placement. But overall it's a solid product thatand I wouldwould recommend it anyone.