Customer Ratings & Reviews

My Best Buy Plus has been an excellent experience for me so far. The membership benefits feel real and useful — especially the exclusive deals, faster shipping, and extended return window. Everything has been smooth and convenient every time I’ve used it. It definitely adds value if you shop at Best Buy regularly. I’m very satisfied with the service and the overall quality of the membership

I've been using My Best Buy Plus for a few months now, and overall, it's been a great experience. The free 2-day shipping is super convenient, and I’ve already saved a good amount with the exclusive member discounts. It definitely feels like I’m getting more out of my purchases. The early access to deals is a nice perk, especially during busy shopping seasons. I also appreciate the extended return window—it gives me peace of mind when buying electronics or gifts. The only reason I’m giving 4 stars instead of 5 is that I’d love to see even more member-only deals or some kind of monthly reward. Still, for the price, it’s definitely worth it if you shop at Best Buy regularly.

Definitely real value, but the upgrade is most buck for money, since it automatically buys any protection for your product. Protection is definitely not cheap so it’s good they include it for every device in the upgrade plan.

It’s been about a month since I and my wife made a great decision on purchasing GE profile 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock with the 7.8 Cu samrt dryer with steam and I have to say we have zero regrets. We really love the venting feature, which helps to sanitize and clean anything

Totally worth it! The Best Buy Plus membership gives really great discounts. I saved a lot on electronics and gadgets — definitely a valuable and cost-effective membership!

My Best Buy Plus membership has been a great value for me. I really enjoy the exclusive member pricing and early access to deals. The savings add up quickly, especially on big purchases. Customer service has also been very helpful whenever I needed support. Overall, it gives me peace of mind and is definitely worth the cost.

Best Buy Membership is worth the money. After purchasing an item I received a the later sale price and I am getting money sent to me for the difference. Also I received a $5.00 offer I used to purchase a 4K movie. It is like a "Gift that keeps on giving". Your only regret will be not getting one if it is offered to you.

The Samsung Bespoke 29 Cu. Ft. 4-Door Flex Refrigerator looks amazing in white glass and has tons of space. I love the Family Hub+ screen and the internal cameras—they’re actually useful for checking groceries. Cooling performance has been great so far. The only downside is the ice maker, which can be inconsistent at times. Overall, a stylish, modern fridge with lots of smart features.

Always been happy with any service we've received from Best Buy. Our experience this time was no exception and everything worked out in a timely manner and completed as planned. The Geek Squad third party services were excelent and couldn't have set it up better. Everyone did their job and was very courtious and clean. Made sure we were happy with and agreed to what was done or said. Very happy with our new built in 27" KitchenAid overn with convection and Air Fry. Never had Air Fry before do to space so this will be great once I learn the in and outs.

The My Best Buy Plus™ membership has been a fantastic investment — it easily pays for itself if you shop at Best Buy even just a few times a year. Free 2-Day Shipping: One of the biggest perks! No minimum purchase required, and items arrive fast and on time. It’s incredibly convenient, especially for last-minute tech buys or gifts. Exclusive Member Pricing: I’ve already saved a lot thanks to special discounts that aren’t available to non-members. The member-only deals on TVs, laptops, headphones, and even appliances have made a noticeable difference. Extended Return Window: Having 60 days instead of the standard 15 makes a big difference, especially for big purchases. It gives you time to really test things out and return if needed without pressure. Bonus Points & Perks: You still earn rewards points, and occasionally they offer early access to sales and product drops, which is great during the holidays or big sale events. For the price of the membership, the value is excellent. If you shop Best Buy even semi-regularly, My Best Buy Plus™ makes the experience smoother, more flexible, and more rewarding. Highly recommend for tech lovers, deal hunters, or anyone who wants VIP treatment without the premium price tag.

This is a great membership. The free two-day shipping with no minimum is one of the best benefits, it makes online shopping so convenient. The extended 60-day return window gives me peace of mind knowing I have plenty of time to decide on purchases. I also enjoy the member-only pricing and early access to deals and events, which often save me money during big sales. Overall, I’m very satisfied with the membership and would highly recommend it to frequent shoppers.

No-hassle return for a monochrome HP printer I had purchased 18 months earlier along with a 5 year Geek Squad protection plan. I also received credit for the new print cartridge I had just installed. The first thing I purchased with my store credit was a Best Buy membership that would cover ALL my new purchases instead of purchasing a separate protection plan for every purchase. The annual membership is more cost effective (e.g. I paid for a 5 year contract on the HP printer but lost the extra 3-)1/2 years of coverage when I returned it.)

I’ve been really happy with the My Best Buy Plus membership. The member pricing has already saved me money on a few big purchases, and the free shipping has been super convenient. I also appreciate the extended return window—it makes buying electronics a lot less stressful. Overall, it feels like a solid value and has made shopping at Best Buy much easier. Definitely recommend.

I waited to purchase this level of membership for a while since I used Best Buy for all my tech but I did not get new things very often. I’m my current situation, I decided it was worth it simply for the 2 years of protection on the vast amounts of tech I’ve purchased in the last 10 or so months. I don’t have to worry about anything now and will always have support.

I recently purchased an 85-inch TV, and it has completely transformed my viewing experience. The picture quality is absolutely stunning, with vibrant colors, deep blacks, and crystal-clear details that make movies, sports, and gaming incredibly immersive. The 4K resolution combined with HDR capabilities ensures every scene looks lifelike and sharp. The sound quality is equally impressive. The built-in speakers deliver rich, clear audio that fills the room, though pairing it with a soundbar elevates the experience even further. The smart features are intuitive and responsive, making it easy to navigate between streaming apps, live TV, and connected devices. Despite its large size, the TV has a sleek, modern design with minimal bezels, which adds a sophisticated touch to my living room. Mounting it on the wall was straightforward, and it seamlessly blends into the space. Overall, this 85-inch TV is a fantastic investment for anyone looking to create a home theater experience. The combination of breathtaking visuals, robust audio, and user-friendly features make it a standout choice. I highly recommend it to anyone seeking top-tier entertainment at home. I also recently join the membership plus

Membership happened within a sale, and from beginning to end the process is relevant to our needs as consumers. 60 day price guarantee. In addition to the overall membership rating...Before Delivery, setup, and questions answered from the crew, what BestBuy did for me was help me simply change my selection over the phone when I chose a different w/d unit for our house. It took less than 10 minutes and it was all over the phone. Later after the sale I went and purchased the 5 year warranty directly at the stores check out which took less than 3 minutes.

Bought a computer in April and the sales associate said that he could see us getting a $400 refund coming up. That we would get an email and then we just have to call the store. We never got an email but I did check and found the computer was on sale by $300. I just called the store and they issued me the refund. For the price of the membership and the refund it is something I would sign up for again. I just wish I would have gotten the email and that I could get a different payment method (best buy credit card). If I would have already paid off the card I'm not sure how they would have refunded the money because they do the credit the original payment used.

Well - this is a little difficult to review at this time, because have not really used it yet (reason for 4 stars). Purchased because of package deal at time of purchase of new Samsung TV and therefore giving it a trial run for 1 year and will see how it goes and will then decide whether or not to renew annually.

I upgraded my membership to see what other deals I might benefit from. So far, I've gotten great deals at bestbuy with my card and my rewards.

I give it a good rating; the staff member's attention was good and friendly but very slow. I think they should improve their customer service.