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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 5486 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the AC1200 Dual-Band Wi-Fi Range Extender's ability to expand Wi-Fi range and its ease of use. Many also praise the strong signal, performance, and straightforward setup process. While some users experienced connection issues, the positive feedback regarding range, ease of use, and performance outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 5,486 reviews
  • Pros mentioned:
    Wi-fi range
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Constantly losing connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to increase the WiFi range within the home, especially for those dead spots. We are constantly having to reset the extender so it will connect to the internet again. Looking to upgrade to some sort of wifi mesh system in the futures

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The most frustrating purchase ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the first one. It would connect, but it wouldn’t give off a signal. New one worked, but I had to reset the router and the extender at least once a week for it to keep working. Now the Ethernet port doesn’t work at all. Don’t waste your time.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Rogue730,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew better but I let the Best Buy employee talk me into buying this one. Fortunately as I started setting it up, I noticed this basically set up another network and did not hand off between the house network and the expander. I returned it for the Netgear Nighthawk mesh X4S. The Nighthawk seamlessly hands off the device between the home and this expander. This is what I wanted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Have some connection issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi and connections on this keeps getting disconnected. I don’t recommend this.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi SeeXiong,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very good. Extends network as promised. But it comes with a network drop feature with it. Network drops intermittently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So So

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so so; not too impressed. Doesn’t extend the range as described.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This got set up in my home and after 3 days it just stopped working properly. I did return it for another model.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extender does not work with an Apple wifi router and extender. Returned this. Can't comment on how effective this product is.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great idea

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had compatibility issues with my modem. I don’t think the products fault but but didn’t resolve issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficulties

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a bit difficult to set up and didn’t really have the desired effect. Not recommended.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really tell a difference speed wise..probably just need one with more range.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Weak,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to connect worked great huge improvement in a space that had weak signal

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its okay for small area but

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for extender for a 5 story hse. Ibdid not like having to down load a app for these devices. Also setup was not easy. Returned item purchased Xfinity extenders

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked OK but not great. I ended up just getting a new router

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bit of a disappointment. The product doesn’t do much for boosting the existing Wifi signal.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iffy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in master bedroom , literally only works in that room. Not even in bathroom. Recommend for small spaces.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't got it to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get it to connect in anyway. Went online, gave it a name. Thought it was connected, but iy wasn't

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Horrible device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is horrible. I connected it to my WiFi and now items that were working prior, are losing connection constantly with this booster. I regret buying it

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Dawgsworld31,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 3 out of 5 stars

    WiFi extanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to expand Wifi, however it was able to get enough Wifi signal that I was able to use the ethernet port

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not really improve internet performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i expected a boost in internet performance in the basement but did not see that impact at all

    No, I would not recommend this to a friend
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