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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 5486 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the AC1200 Dual-Band Wi-Fi Range Extender's ability to expand Wi-Fi range and its ease of use. Many also praise the strong signal, performance, and straightforward setup process. While some users experienced connection issues, the positive feedback regarding range, ease of use, and performance outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 5,486 reviews
  • Rated 3 out of 5 stars

    Helped only minimally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great improvement, but works. My house is small so I had expected better range. Oh well, as i said, helped "some"

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure if it was going to perform the way I wanted but it did and has been. Had a bit of a time setting it up but once I got that done worked just fine since.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product with drawbacks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to connect my iPad to the Internet when I'm not in my living room. It works well, but disconnects when not in use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disconnects quite ofte

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whe its working it works great but i have noticed that the wif8 connection disconnects quite often.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Didn’t work for me

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had so much issues with the extender to work . It work connect to my WiFi and disconnect - lose of signal . I tried technical support and no avail , it was not working for me . I moved the extender around in different areas and same results . Too many issues .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work for a little bit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item work for a little bit would not recommend to buy if you have a big house

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t thrilled with this didn’t really seem to make any difference so it was returned

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Range Extender was easy to install & gives the family wider range in our rancher home.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech support verfified my setup was correct. The netgear was able to connect to my existing wifi, but any devices connected to this netgear device could not get out to internet. What's worse, any existing devices connected to my existing wifi lost their connection until I turned off this netgear device. Weird,. Ended up returning it and getting a netgear extender that uses my power outlets.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could relay a stronger signal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job it says, but for the price I thought it would’ve been a lot stronger.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Extender installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issue with configuring and implementation of this extender.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does an average job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with high expectations, especially due to the cost. It didn't outperform the least costing wireless extender.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work as well as the nighthawk I bought at the same time but it is less expensive so I guess you get what you pay for

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up using ATT with the already ATT products I have

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality. Hard to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extender seems to be of excellent quality, but it is very difficult to set up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Problems connecting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having problems with having the WiFi Extender 2G and 5G obtaining an IP address each time I try to connect to them. Once I am connected, everything works well, but it is frustrating when I need to reconnect. A Best Buy tech is supposed to help fix it. The Netgear tech was no help at all.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi BillB,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 3 out of 5 stars

    okay once installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to link with router. Had to call Netgear for help which cost me $400 by the time I was done.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Wont Stay Connected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connects fine initially but eventually the connection times out and the device needs to be re-set to function again. Even when working the connection is spotty with high latency. Our apartment is only 850sq ft and this thing still wont work well enough to cover it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I needed one with more range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not perform as expected. I needed one with more range. Returned

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi AWlkr,

      Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Easy to setup is all it has going for it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to set up. However it kept dropping the wifi signal and would require that I turn it off and then back on. The signal would only last for 15-20 minutes before dropping again, and I only had it for a day. Garbage product from a usually trusted company.

    No, I would not recommend this to a friend
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