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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 5486 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the AC1200 Dual-Band Wi-Fi Range Extender's ability to expand Wi-Fi range and its ease of use. Many also praise the strong signal, performance, and straightforward setup process. While some users experienced connection issues, the positive feedback regarding range, ease of use, and performance outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 5,486 reviews
  • Rated 2 out of 5 stars

    Not good unless your a techi geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I explained my problem. And the Best Buy man suggested that this would solve my problem. I explained I'm not tech savvy at all. He them told me it was super easy to set up. Well after several hours of frustration, I called for help (India) took over my computer and charged me $150 more to make my $100 gadget work. So, after $250, my Firestick still buffers

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough it to help with the wii but was not very helpful and I had to buy another one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems like it helped a bit but didn't get what I hoped for.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Pete,

      Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 3 out of 5 stars

    so so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this didn't work for me, i'm not sure if it was the internet strength but i wasnt sold

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    EASY TO USE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO USE BUT DID NOT SEE A GREAT INCREASE IN MY WIRELESS CONNECTIVITY

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    An ok extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just an OK product. If your router doesn't have a range, the extender will not help too much.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can never get the device to connect with my Wi-Fi

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Perfect,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your product. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 2 out of 5 stars

    Not Reliable Connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless range and connection was not consistent and would drop. Connection via LAN port was good. I couldn't access the router via the Nighthawk app as the administrator after the second day.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi RDT586,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 3 out of 5 stars

    Doesn’t work very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to bro g back but waiting on the quarantine to be over with

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    spotty signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too often my signal drops even though I am 10 ft away. All the lights are green.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    might have worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned as it didn't suit my intended purpose. May be a fine device

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good products and will continue to shop at Best Buy and I love the work of the Geek Squadm

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase if I could give it one star I would, somehow this made my wifi even worst and it kept losing connection. On top of that the app I downloaded keep logging me out every single time

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Jays,

      Thank you for your feedback. Please check out this link for troubleshooting your Extender: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.

      If this does not resolve your issue, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to support.Netgear.com and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 3 out of 5 stars

    Service comes and go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some times i have to hit reset so it will work. But it does what it is suppose to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product for intended use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product under the wrong set of expectations, but it did not meet the need.s

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Netgear AC1200 extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant receive 5Ghz on my extender to my devices but still can on my Router!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Drop connection frequently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product doesn't work well and I can't stay connected to the web

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not functional in my network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to purchase a router with the 892.11 ac so I returned this and got the new version

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Waste of time and money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it! It didn’t stay connected. Reconnecting is a nightmare. By the end, we couldn’t even get it to reconnect. We bought a Google home system and it actually worked. This never worked well!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Existing computers does not connect right away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to restart my pc or the extender to connect everytime.

    No, I would not recommend this to a friend
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