Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 5486 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the AC1200 Dual-Band Wi-Fi Range Extender's ability to expand Wi-Fi range and its ease of use. Many also praise the strong signal, performance, and straightforward setup process. While some users experienced connection issues, the positive feedback regarding range, ease of use, and performance outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 5,486 reviews
  • Pros mentioned:
    Wi-fi range

    Rated 5 out of 5 stars

    Helping my son out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found out my upstairs room needed a boost for WiFi , this saved me adding a line and getting another tech out here to set it up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok extender

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but not as good as I had hoped. Prob should have purchased the Orbi

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not much extension

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to expand wi-fi to an out building. It did not do the job.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not much range extension

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to be able t access the Internet from the back porch. I plugged the extender in about 30 feet from the router hoping to get another 10 feet. It works occasionally...not much better than what I could pick up prior to using the range extender. Would not recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta be something better out there. Will not buy again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Added problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the extender creates new networks - with the name of the original network and a suffix indicating it is from the extender. Really confused the existing WiFi home network and a pain in the rear. I'm not particularly WiFi knowledgeable and may have set it up wrong, but next time wold buy one that did not change names.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not the best

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned after a few days no noticeable improvements

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Bertmac,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you

  • Rated 3 out of 5 stars

    Range poor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range not as advertised. Had to buy another just to cover a 4000 sq ft home

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk. When I first got it, I probably spent 20 hours during the course of a week j with customer support trying to make it work. It is now 93 days old. Doesn’t work anymore. Three days out of warranty. They won’t help. They offered one time tech-support for $29.95 or extended warranty of $78.95 which is the cost of a new one. Don’t buy it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet but I’ve only used if for about 2 months. It’s ok overall

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the Meg Griffin of wireless adapters. It failed to do the job on my second floor and thenit stopped working properly and calling Netgear's tech support was a literal pyramid scheme where they tried to sell you anti virus software plans. Fishier than Sea World.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't work for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was fairly easy, I didn't care for how you have to sign into the extender.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Waste of time and money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work and it’s extremely difficult to connect to your existing wifi. Support is terrible as well. I had to call 5 times. I finally gave up and returned this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    will not work with my lap top so I never used it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not work with my laptop so I have to return it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t extend to areas I need and within area proximity. Not happy with product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! Can also update it using my smartphone. Great for use in my garage which is over 100 feet from my house.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Made my wifi not work

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wifi completely stopped working a few days after setting this up and worked when i unplugged it.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi MadisonC,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend visiting this troubleshooting resource for your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.

      If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 3 out of 5 stars

    not great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't do the job I wanted, returned it the same day

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Spotty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At times it is spotty and I'm right next to it. In addition it needs restarting often.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t seem to actually help

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure that it works the way I would have liked.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Gator,

      Thank you for the review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

Sponsored