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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 5486 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the AC1200 Dual-Band Wi-Fi Range Extender's ability to expand Wi-Fi range and its ease of use. Many also praise the strong signal, performance, and straightforward setup process. While some users experienced connection issues, the positive feedback regarding range, ease of use, and performance outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 5,486 reviews
  • Rated 5 out of 5 stars

    It is simple to install and it works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. It really does extend the range of your wifi.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as impresed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I don't think I would buy this product again. It has not been as reliable as I would have hoped. I live in a 2 story house and it just doesn't do what I would have hoped it would. wifi coverage has been very patchy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Net gear WiFi Extender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a gray item to buy if wanting to extend your WiFi. Our internet tech actually RECOMMENDED we NOT use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great wifi extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up and worked as advertised, would purchase again

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Could not connect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not get this extender to connect to our router. We were trying to use this to help keep our ring cameras online.

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Randieb,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.
      NETGEAR Team

  • Rated 2 out of 5 stars

    Doesnt live up to hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extender for my wireless camera bell. Technician and salesperson thoughtbthis would suffice in my old home with plaster walls. Connected easily to network but couldn't provide needed signal strength.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extender was not what I needed for what I wanted it to do. I found out later that you would only receive half the WiFi signal when using this product. I would recommend that you buy a WiFi mesh instead.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    doesnt work

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had this item for 14 days and the first three or four days it worked but after that all i had was problems the app stopped working i got no signals showing the product was even working and finally had to return it just get a mesh system it works better and youll only need to set it up once

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome range extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great for our house. Great range and very fast connecting.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work very well as it interferes with current wf signal. I am not using it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. Small enough to use over a cabinet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to set up the WiFi extender, but was unable to. I have the Netgear app for my router. Unfortunately my iPhone could not connect to the extender. My WiFi on my phone wasn’t able to find the extender. I manually attached the extender to an Ethernet cable from the Netgear router and still could not connect. The Netgear app showed the extender but the phone WiFi did not. I returned the extender.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Rails,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this extender and opt for the 750 version instead. I was unable to get this to connect to my network even when I had the extender very close to my wifi router.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the purchase my family has not found any fault with unit, the range for the extender is amazing I can go to my neighbors driveway and still be on the WiFi from my house about 40-60ft away.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No longer a customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past, I have bought Best Buy washers, dryers, computers and tech service. I have been unable to get the proper tech support for installation of this product. Today I was denied a return ($89). Iwill no longer do business with Best Buy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this wifi extender does a great job, took care of problem

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't really extend network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to disconnect from your main WiFi and then connect with your extender. So you really can't walk from one side of the house to the other without needing to manually change networks. Other than that it does work pretty well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not working. I’m not sure why. Perhaps the chimney of stone is too dense a barrier.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works great with our older router box. :)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Brand - Moderate Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to extend my WiFi network. Only able to extend it to the 1st Floor from the Cable Model. Not able to reach needed area without Extender timing out. Went back to purchase a different brand and less expensive.

    No, I would not recommend this to a friend
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