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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 5486 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the AC1200 Dual-Band Wi-Fi Range Extender's ability to expand Wi-Fi range and its ease of use. Many also praise the strong signal, performance, and straightforward setup process. While some users experienced connection issues, the positive feedback regarding range, ease of use, and performance outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 5,486 reviews
  • Rated 2 out of 5 stars

    Tough 4 me.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to set this one up and had a lot of issues. I actually have in and bought the Lynksys.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beware of downfall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does increase your WIFI range, but it slows it down by 1/2. Not an issue if you have 100MPS or more from your provider.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like this should have been "plug and play" but not that simple....not compatible with our xfinity router...spent a lot of time on the phone with customer support without any success...ended up returning it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t initially work so I returned it to use an older version which gave me a signal of up to 100%

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Project,

      We're sorry to hear that you had problems with your EX6150 and have already returned it. If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 4 out of 5 stars

    Mehhhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t seen a change in my Wi-Fi connection. Good price point but not sure if it was worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wi-fi range

    Rated 5 out of 5 stars

    Great WiFi extender for gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and increases WiFi for a gamer like me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time on this...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhapsnthis device works, but I could not say. Other reviews mentioned the difficulty in setting this up, and they did not lie! I have 2 hours into trying to get this device connected without luck. I will return it and I will not buy anything from Netgear again. The instructions are hard to follow and pretty much worthless. BTW, this is no where near my first hardware install, but itbis among the worst. This should have been easy...

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi VA2CA,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.
      NETGEAR Team

  • Rated 1 out of 5 stars

    Not for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not get this extender to work for us. The instructions were very basic & not much help. We googled things to help us fix it, but did couldn't get it to work. To be fair, we did not call Best Buy or get extra help from them. In the end, we decided to just get the extenders from X-finity that went with our system, because we felt we would have better luck with that.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Laptop,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up and it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to set up and worked the first time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    WiFi range extender ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this item on the advice of the Best Buy guy. Yet I don’t really see any difference in my WiFi. I got it to boost the range and I’m not impressed. I’m taking it back and trying another one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can I get it to hook to my devices and I cannot get gig squad out to my apartment due to Covid, And I bought two of them neither one will connect

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi tele,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender

      Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you.

  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't get me the 5 bar speed I was looking for. It obviously has to work to double the signal so there is some loss but it should have allowed me more down and up load speeds as it said it would bring.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not enough range to work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to install it between my new video doorbell and my router but it either could not access the router (too far from router) or reach the doorbell (too far from door bell). Had to return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a bit of a problem setting up. Doesn’t help my WiFi. I seem to have more problems when using this. Not happy with this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work better than my existing router . Easy to set up but not worth the price

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Kevin,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Could not find wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to install product because of problems connecting to the extender's wifi signal.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    poor instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the instructions are very poor and hard to understand. Does not work as well as expected. disappointed with purchase......would not recommend this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The app you need sucks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not plug in and hit the wps button. You have to download an app. While installing through the app it wouldn't connect at all and disconnected my phone from my internet. Tried multiple times, netgear was no help and best buy wanted to sell me something else...that need an app. No thanks.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi AlbertH,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with installing your product while using the App. This installation resource with guided assistance using the Web GUI should help you: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it thinking that my internet was slow and needed to have a little boost for my room to run my Xbox. I got home and tried to set it up. Was asked to call and I did. The guy granted access to my WiFi and told me that I had over 80 devices connected to my WiFi at that one time. Which was a lie and then told me that I needed to buy their subscription to help out and make this work better. I told to F off and log out of my WiFi and this is a joke right.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wifi network is not detectable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi network does not appear as an option on any devices. I have downloaded and re-downloaded the app and have gone through the process to no avail. This product is rendered useless as the signal either does not exist or is not visible.

    No, I would not recommend this to a friend
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