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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 5486 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the AC1200 Dual-Band Wi-Fi Range Extender's ability to expand Wi-Fi range and its ease of use. Many also praise the strong signal, performance, and straightforward setup process. While some users experienced connection issues, the positive feedback regarding range, ease of use, and performance outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,486 reviews
  • Rated 2 out of 5 stars

    It probably works, but not well with my setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works nicely sometimes but can get bogged down and halt all network traffic. I currently have it unplugged for optimal wifi performance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told this would help boost our internet but ended of crashing our network. I had to spend $1000 to have extra IT support come to tell me Al the issues we were having was because of this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good option for floor to floor coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this range extender because it offer good coverage even in a 2 floor house, my router and modem are in the first floor and I was having issues with signal coverage on the second floor, this extender works ok if you want to extend the signal to your yard or within the floor your input is on, in my case id did not help much with increasing the signal on the second floor and I had to replace it. Not worth the money if you’re looking to increase the signal to a second floor.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fails often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was simple...unfortunately the internet connection to the main router would repeatedly fail every 2-3 days. Needed to power cycle the unit to reconnect to the internet.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Save your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn’t really what we needed. It doesn’t seem to boost or throw much of a signal either. I was very disappointed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This range extender is a, “range reducer!”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this extender. It fails to provide the basic function it is intended to offer, which is extend the range of my current modem. It. Does. Not! I have reviewed the troubleshooting guide online several times, moved the extender to every possible outlet in the house, and it is 90% slower than my current WiFi speed with the modem- what an incredible waste of money! I’m so frustrated, and I rarely write reviews, but I want my money back!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I'd call it an internet saboteur....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless. Made internet less accessible than prior to its use. No internet was "extended" with the use of this device.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Night hawk app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible connecting night hawk app. I'm just gonna try something else

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work with all routers as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After multiple attempts to get it to work with my internet carrier, and multiple useless calls to their tech support I was able to only get the WiFi to connect but No Internet connection. I returned product for refund.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Difficult to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a difficult time connecting this. Became very nervous when someone connected (they said a rep) to my computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your money or time.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gave me nothing but problems. Took me over 2 hrs to originally setup, then worked for a few weeks. Eventually went offline and I had to reset it again. Id like to return for a refund, but the period has passed.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi DoloresR,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connect it to the wifi and with in two hours it will drop the internet connectivity every time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer Beware

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing sucked to configure and then had issues actually extending my wifi, used the app and everything. Don't buy it.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi RRutherford,

      Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    No internet connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Configured at least 30 times using both methods. All lights are green. Try to connect to extended wifi, and all I can get is "cannot connect to internet". So, what is its purpose? Called tech support (Tel Aviv I believe) and she kept reading from a script. A. understand English B. Know your product. Never did solve my problem. Expensive paperweight.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Product was a bust

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not provide consistent connectivity. Returned it for a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Claims misleading

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understood this device would boost my signal and make wifi available throughout the house. My own home is less than 1700 sq feet and the addition is only about 450 sq feet and this is not doing the job very good. Most things connect ok, but do get dropped. Streaming is only doable close to the original router. Streaming has been almost impossible in the addition. Its only been 2 weeks and I am Not happy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not solve my problem at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid 100 for this booster and still the WiFi in my house stinks. Looking into switching cable companies to get re wired. Wasted $100

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great at first then it disconnected. It wouldn't reconnect after that.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi lcjawhit,

      Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    Wouldn’t connect- Returned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not get it the app to connect with the device. We followed the directions, looked upnU-tube videos, and talked to those at Bedt Buy for advice. No luck, so we returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Average at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this about 50 ft away and it kelt loosing signal. Wound up having to have the cable company re-locate the router. Not using it anymore.

    No, I would not recommend this to a friend
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