Customers are impressed with the AC1200 Dual-Band Wi-Fi Range Extender's ability to expand Wi-Fi range and its ease of use. Many also praise the strong signal, performance, and straightforward setup process. While some users experienced connection issues, the positive feedback regarding range, ease of use, and performance outweighs the negative.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 5,486 reviews
Rated 2 out of 5 stars
Not effective at all
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not at all effective Even for short distance. Would not recommend this product.
No, I would not recommend this to a friend
Brand response from Netgear Support
Posted .
Hi Buyer,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 2 out of 5 stars
Wifi
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Did not serve the purpose we need. We returned it soon after we bought this.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Not great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This never worked well. Dumped it and now have the Orbi (also netgear) and it works great. Get that.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
No Improvent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It seemed to slow down our WiFi. After installation we had several issues and even had interruption of service.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Don't Recommend
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I returned this and upgraded to a proper mesh network.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
boosted signal from one to two still weak
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This reviewer received promo considerations or sweepstakes entry for writing a review.
trouble staying connected because signal is too weak distance is about 150' dont know what it was supposed to be capable of....
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Piece of crap
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this to improve my wifi connectivity to my TV in the basement. It got worst.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Don't use this if sinquing with Apple products
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I should have read the reviews. The Bestbuy guy recommended this device. Needed to extend my wi-fi to my AirPort Extreme. Got it home and read the instructions - too complex. Then I read the reviews and discovered that I had about a 50/50 chance to make it work. Then viewed YouTube and decided to go with an Airport Express to extend. Easy! BestBuy was very good and quick with my return of the Netgear device.
No, I would not recommend this to a friend
Cons mentioned:
Connection
Rated 1 out of 5 stars
Sucks
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Still can’t connect, tried for hours , support is horrible too
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Not as good as we thought
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It doesn’t work like we thought it would. We are looking to take it back.
No, I would not recommend this to a friend
Brand response from Netgear Support
Posted .
Hi Kelley,
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 2 out of 5 stars
Hard to set up.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is very hard to set up. I'm ok at setting thing up. But this didn't work for me after 3 hrs. I return it.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
not an excellent choice
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This reviewer received promo considerations or sweepstakes entry for writing a review.
this didn't work as well as I thought it would. needed more info for a better purchase choice.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not what I expected
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Turns out that my router still provide faster speed than the extender. I checked the speed next to where I put the extender and my router speed around 70mpbs whereas extender also gives 10mpbs. Will return the product and try other brand.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Not what expected
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not sure if this product helps at all. Seems to conflict with the existing WiFi.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
When it works.......
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This reviewer received promo considerations or sweepstakes entry for writing a review.
When t works it's great but I frequently have to reboot it for it to work.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Extender not extending
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The extender was recommended by store employee that must haven't been to knowledgeable this product sucks
No, I would not recommend this to a friend
Brand response from Netgear Support
Posted .
Hi AanthonyB,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the range from your device. We recommend checking out this troubleshooting resource: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you, NETGEAR Team
Rated 1 out of 5 stars
Spotty at best
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Connecting this to my existing network was extremely easy and strait forward. The unit worked well for the first few days and then would cut out regularly and require a restart. The WiFi to the unit was strong but regardless of this, it would drop the signal and not work. Needless to say, I am not a fan.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
shovel
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
does not reliably repeat or extend signal on all frequencies
No, I would not recommend this to a friend
Brand response from Netgear Support
Posted .
Hi shovel,
Thank you for your review. If you need further assistance, you can visit Netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 2 out of 5 stars
Inadequate
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This product proved to be inadequate in a home with large open areas. The band width is not sufficient.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Easy setup, terrible speed.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super easy to setup but the connection speed is WAY TOO SLOW to make it a useful product.
No, I would not recommend this to a friend
Brand response from Netgear Support
Posted .
Hi dramler12,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.